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“Great place to rest your head” 4 of 5 bubbles
Review of Belvedere Appartements

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Belvedere Appartements
Ranked #22 of 201 Speciality Lodging in Vienna
Certificate of Excellence
Lon Angeles
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to rest your head”
4 of 5 bubbles Reviewed 26 July 2010

I would have liked to stay here longer. It had a nice kitchen where I could have prepared some meals. The late check in system is great. They email you a code and you get your key outside the office. We checked in at 11pm. Also, the bed was extremely comfortable. Yet for the price, you will not have A/C. We had to kill a few mosquitos in the night, but it was worth it for the price.

Stayed July 2010, travelled as a couple
Helpful?
1 Thank dmcguire9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 reviews from our community

Traveller rating
    48
    71
    14
    9
    10
See reviews for
46
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4
6
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
mn
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 July 2010

Regular sized bed and a hide a bed couch worked well for 2 people but would be crowded for more. Great to have washer dryer combination in the bathroom. The AC didn't work but at least there was a fan. You have to walk 2 blocks to the trains and it is a hike to city center. Good value for the price and owners are very helpful.

  • Stayed June 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sjmd83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 15 June 2010

We had no problem with the apartment, it was spacious & clean with all facilities. The advertising says the apartment address is 18 Fasangasse where there are six apartments. This address is close to Belvedere Palace which was the reason for our interest in it. However when we arrived at the reception office the (unfriendly) person said " your apartment is not here it is at our other location 24 Steingasse" which was a 15 minute walk away and partly back to where we had arrived at the Rennweg Railway Station. We were given a map on how to get there which looked a short distance but after six hours on trains it was not easy pulling cases over uneven footpaths and along construction ramps for a further 15 min for two old Aussies !!
The management sends an email about one week prior advising that if you arrive after 6 pm there is a security code to get your key for the Steingasse Apartment, we had been travelling for two weeks and did not have access to our email prior to check in. Luckily we were there prior to 6 pm otherwise it would have been a nightmare finding Steingasse in the dark. Obviously a taxi to Steingasse would be the best option in both circumstances and we would have expected the attendant to advise this or even better, arrange for the taxi at their cost as as far as we were concerned the booking was for Fangasse.
The large apartment was compensation for the venue change but we did not really need all the bells and whistles anyway.
The location of your booking should be advised at the time of booking not when you turn up !!! Beware !!

  • Stayed June 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
8 Thank Eagerbeaver9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonid R, Guest Relations Manager at Belvedere Appartements, responded to this review, 6 August 2015
Hello,

thank you for your input and we are sorry it has taken so long to answer.

We do openly state that we ahve two locations at Steingasse and Fasangasse (where check-in takes place)

We kindly ask that guests let us know what time they are coming, and whether they require parking or a taxi transfer. This way, the stay runs smoothly.

Leonid Rudnitsky
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 9 April 2010

I think you would take a chance with booking these apartments. When we booked, we were not advised that the apartment could be located in a different building or on a different street. They are located in resident buildings so we suspect that each apartment would be different to another. It would be luck of the draw on which one you get! The front office closed at 6pm but when we arrived at 5:30pm, it was already closed. We had followed email instructions to get the key but there were no other instructions on how to find our apartment. It was not located in the main building. When we finally found the correct building across the road, we had to carry our heavy luggage up 10 flights of stairs to the apartment because there were no lifts. We were surprised at how big the apartment was which made up for all the other flaws. It had two bedrooms (the main one was enormous), spa bath which was also a shower, great kitchen and all rooms were very clean and filled with modern furniture. The apartment was close to tram and train stops and had a lot of shops around it. We had to leave the next morning so it was a very short stay but would definitely try it out again the next time we're in Vienna.

  • Stayed March 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank StarRocket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aussie in europe
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 7 April 2010

well how bad could this place be. bloody terrible is how bad. firstly we were informed upon arrival that the place we had was not even on the same street after lugging our packs from the train station. the bloke behind the counter just wanted to get the money and get rid of us. pushy :(:( when we eventually arrived at the place the apartment was on the top floor apartment 13. when we booke at home we requested a king bed in the preferences section. bed was a double at best and on slats. eneded up sleeping on the fold out couch in lounge room. showere was that small you had to turn sideways to get into the thing.

whatever you do stay away from this place it is nothing like the pictures you are provided on the inetrnet and you might possibly even be able to sue them for incorrect and worngfulr representation. minus five staars for this hole

  • Stayed March 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank AussieInEuropeDigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonid R, Guest Relations Manager at Belvedere Appartements, responded to this review, 6 August 2015
Hello,

unfortunately this answer will find you a bit too late, but nevertheless, thank you for your input.

We do explicitly state that we have two locations one at Steingasse 24 with smaller apartments and Fasangasse 18 with large apartments (where check-in takes place)

Most of our regular guests prefer Steingasse for its quiet location and proximity to public transport, bars, restaurants, and shops.

Furthermore, all of our apartments are renovated and modern.

We hope that you will give us another try in the future.

Leonid Rudnitsky
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham UK
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 2 January 2010

We stayed here for 2 nights on a visit to Vienna. It was 10 mins walk to the city centre and well connected by trams.
The apartment came fully furnished and there were supermarkets across the road for those who want to eat in. We would stay here again.

  • Stayed December 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NottsUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belvedere Appartements

Property: Belvedere Appartements
Address: Fasangasse 18, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna > Landstraße
Amenities:
Kitchenette Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #22 of 201 Speciality Lodging in Vienna
Price Range (Based on Average Rates): £
Hotel Class:4 star — Belvedere Appartements 4*
Number of rooms: 20
Official Description (provided by the hotel):
Belvedere Appartements are housed in a 19th century, Gründerzeit period building in the 3rd district of Vienna. The reception is located at Fasangasse 18. The apartments are located at Fasangasse 18, 17, and Steingasse 24. We are always happy to accommodate reasonable requests, so please let us know how we may be of service. ... more   less 
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Also Known As:
Belvedere Apartments Hotel Vienna

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