Some great features, some deficiencies. We stayed here in December as a choir in the Vienna Advent Festival. The hotel is across the street from a subway stop. The hotel is very modern and very clean. The restaurant has excellent food, wine, and a superlative breakfast buffet. We arrived at 7 am and they found rooms for us almost immediately. Our room was quiet and had a good Internet hookup.
Negative: our room was missing a duvet, pillows, and towels. It took several calls to get them. The duvets were hard to adjust for heat and coolness. We asked three times for wash cloths. Twice they denied having any, then delivered eight. The restaurant is very expensive and has limited hours. 20 euros for a hamburger and fries. At our first night dinner, they served only fish, which I dislike, and when I rejected it, a nasty vegetarian rice dish. The lobby has restrooms only on another floor, a waste of time to get to. Hotel location is poor; no restaurants or shops around except a Japanese one. I'd rather not stay here again.
- Official Description (provided by the hotel):
- The superior-hotel is situated opposite of the UNO City and the Austria Center Vienna, and combines due to its location nature and urbanity. Eight seminar rooms with a total of 350 sqm provide meeting capacity for up to 280 people. The restaurant UNO impresses guests with seasonal delights and a choice of exclusive wines. 282 rooms, suites, apartments and theme rooms,as well as spacious business suites are awaiting the guests.Exclusive highlight is the executive floor with its own reception and lounge on the fifth floor. Mini bar consumption, WIFI high speed internet and access to the executive lounge - offering snacks, soft drinks, coffee and tea - are included in the room rates of executive rooms, apartments, superior rooms, suites and theme rooms. ... more less
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- Also Known As:
- Arcotel Kaiserwasser Vienna
- Arcotel Kaiserwasser Hotel Vienna