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“Cool, trendy, good value”

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Ruby Sofie Hotel Vienna
Ranked #48 of 362 Hotels in Vienna
Certificate of Excellence
A TripAdvisor Member
“Cool, trendy, good value”
Reviewed 20 June 2014 via mobile

Stayed for 1 night. Room was comfortable, clean, and I wish the interior designer visited my house! Helpful and friendly staff. Fantastic organic breakfast, good value. It's a new place and some parts aren't yet polished but we will definitely stay again! All the best to the hardworking team. :-)

Stayed June 2014, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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476 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Montreal, Canada
Level Contributor
56 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 17 June 2014

I had booked 3 nights but stayed only 1 night
The Air conditioning was not working 25c in the room impossible to sleep because if u open window too much noise from street
As mentioned previously by someone hotel still under construction workers and smell of paint
I found lobby a little dark breakfast was offered good juice but croissant and bred not so fresh
Room are amazing very big white nice shower but no bathrobe and slippers
Staff is nice but was unable to tell me when A/C will be fixed this is unacceptable for that type hotel and should provide alternative solution before check in
I found another hotel close by and reasonable price Novotel
This hotel will become very good but too new so avoid for a short time until everything is fixed
Location closed by airport train but not too many restaurant around
Near main attractions

I am sure this hotel will be great soon but I rated it low because A/C not working anywhere and it is a condition for a good sleep

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunseeker_mtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rubysofie, Manager at Ruby Sofie Hotel Vienna, responded to this review, 24 June 2014
Dear Sunseeker_mtl

Thank you very much for you review and your honest comments on our hotel! We really regret that the air-conditioning did not work in your room and that you therefore couldn't find a good night's rest.

Please be assured that we have fixed this issue immediately as we want our guests to have the best possible sleep you can get in our rooms.

We are very happy that besides that you liked the hotel and its facilities - we are doing our best to make our property perfect in any detail and would love to welcome you back soon.

Kindest regards
Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

I've spent 3 nights in this lovely new hotel in Vienna. The hotel staff was very friendly and helpful. Rooms are very comfortable and clean. Very high quality bed-shields and towels. I loved the combination of vintage and modern design. The check-in with tablets was very easy and fast. Breakfast is all organic, there's always fresh orange juice and you can order any type of coffee at the bar (cappuccino, latte macchiato etc.) for only 9,50 €! The hotel is located in walking distance to the main sights, the museums and the shopping area. Innovative, stylish hotel that I can truly recommend.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank I_love_2_travel_2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ruby Sofie Hotel Vienna

Property: Ruby Sofie Hotel Vienna
Address: Marxergasse 17 | 1030 Vienna, Vienna 1030, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Landstraße
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #48 of 362 Hotels in Vienna
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ruby Sofie Hotel Vienna 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
Like you, we travel a lot and this helps us understand what you want. It's the essentials: a great night's sleep, caring service, uncomplicated comfort, laid-back style and not forgetting a bit of fun. You want no less but, and here's the smart bit, you also want no more. So why pay for anything you don't need? That's the idea of Ruby. By giving you only what you want makes for great value for money and a big smile on your face. At the Ruby Sofie Hotel Vienna this means you get laid-back glamour in a ROOM that includes a super-comfortable bed and a generous and sensuous open walk-in shower. Our baristas are ready to serve you 24/7 with the best coffee and local-sourced organic foods in our BAR & CAFE. Upstairs, the 5th floor Galley Kitchen offers complimentary hot drinks and a supersized vending machine stocking everything from an umbrella to toothpaste, from bio-chewing gum to family-made soft drinks. Our guestrooms are high on comfort and low on clutter. There is everything you need and nothing you don't. Each room is a glamourous space of beautiful materials, smart design and technology that together tell a compelling story. A story of naturally stained oak and limestone ripe for patination. Of switches and plenty of sockets intuitively placed just where you'd expect them. Of a raindance showerhead to get sensual (& clean!) Under. Of Marshall Amps to plug and play your own content or listen to RUBY RADIO. Why not borrow one of our guitars and play a little jam session? Open 24/7 and exclusively for Ruby's guests is our GALLEY KITCHEN on the 5th floor. Help yourself to a complimentary hot drink and make the most of a supersized vending machine that stocks everything from an umbrella to toothpaste, from bio-chewing gum to family-made soft drinks. Oh, and for when you need to look smart, there's an ironing station too. Right in the middle of Vienna's 3rd Landstrasse district: This is one of the city's up-and-coming entertainment areas and Ruby lives behind the Secessionist-style facade of the renowned former Sofiensale music hall. It's a great neighbourhood to explore. Parking available for 22,00 € per day. ... more   less 
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