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“Great value, great location”
Review of Novotel Wien City

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Novotel Wien City
Ranked #123 of 361 Hotels in Vienna
Lydd, United Kingdom
Level Contributor
141 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Great value, great location”
Reviewed 16 June 2014

I stayed here for 5 days while doing a job in Vienna. The hotel is smart and efficient, the rooms are very clean and well maintained. The location is close to public transport (U Bahn is about 180 metres away) and there are several good value restaurants close by. Given that my stay was during the run up to Christmas and included a weekend, the price was extremely reasonable. I would certainly recommend this hotel as a base for a trip to this wonderful city and will certainly be back.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 20 June 2014
Dear guest,

Thank you very much for your comments concerning your stay at our Novotel Wien City. We really appriciate your positive feedback.

We are very glad that you have enjoyed your stay with us. As the satisfaction of our guests is our priority, your positiv comments will serve as as an encouragement to all of our staff members. I will of course forward them to my collegues.

I am looking forward to welcoming you in our hotel soon.

Kind regards,
Magdalena Chudzik, BA
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,355 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
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Ashdod, Israel
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 June 2014

Just returned from a 5 night stay at the Novotel vienna ( 5-10.6.2014 ) . Great location - 100m from undergraund red line - you can travel all over vienna with the undergraund . The hotel is very clean, Room was very comfortable and modern. The staff were extremely friendly and helpful. Buffet breakfast very delicious .Wi-Fi at the hotel rooms was very good .

Room Tip: High floors = less noise .
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BARUCH2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 16 June 2014
Dear guest,

We very much appreciate your comments regarding your stay at the Novotel Wien City. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to welcome you in our Novotel Wien City again.

Kind regards,
Magdalena Chudzik, BA
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Narromine, Australia
1 review
Reviewed 14 June 2014

We upgraded to an executive room on the 8th floor in order to get a bit more space. At only an extra €20/night we felt it was worth it. Good cheap Italian restaurant (Vapiano) next door. The in house restaurant is over priced.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 16 June 2014
Dear guest,

We really appriciate your feedback regarding your stay at the Novotel Wien City.

We are very glad that you have enjoyed your stay at our hotel. It is always a pleasure for us to recieve positiv feedback.

Once again I would like to thank you for your feedback. We are looking forward welcoming you in our hotel again.

Kind regards,
Magdalena Chudzik, BA
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 June 2014 via mobile

Across the canal from Old Town, with a very nice room. Toilet was in a separate room (within the hotel room) with a door, next to the room with the shower and sink. More privacy for non-couples, I guess.

Front desk staff was extremely helpful with directions and suggestions.

Breakfast was excellent, but it was very crowded several of the days we were there.

Metro station was three minutes away. Overall an excellent hotel.

Stayed June 2014, travelled as a couple
Helpful?
Thank LuRhe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 16 June 2014
Dear guest,

First of all I would like to thank you for your comments regarding your stay at the Novotel Wien City. We really appriciate that.

As we always endeavour to provide our guest with a superior service experiance, it is a pleasure to recieve positiv feedback. I will of course share them with my collegues.

Once again thank you very much for your comments. We are looking forward to welcoming you at the Novotel Wien City again.

Kind regards,
Magdalena Chudzik, BA
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 June 2014

Just returned from a 4 night stay at the Novotel in vienna. Hotel was in a great location. It was immaculately clean, Room was very comfortable and modern. The staff were extremely friendly and helpful. we will most certainly return we booked through BA .COM and feel we got a really good deal for what we paid .

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 16 June 2014
Dear guest,

Thank you very much for taking time and sharing your experiences with the Novotel Wien City. We really appriciate that.

As we are looking forward to provide every guest with a superior service experience, it is a pleasure to recieve such a positiv feedback. I will of course share it with my collegues.

We are looking forward welcoming you in our hotel again and I promise you will get a room with a bath next time. Please just write a note at your booking request and I will personally see to it that you will get one.

Once again thank you very much for your feedback.

Kind regards,
Magdalena Chudzik, BA
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yateley, United Kingdom
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 June 2014

Spent three nights at The Novotel in Vienna. Had a fabulous holiday and intend to return. The hotel was clean and comfortable with friendly, helpful staff and was very efficiently run. Requests were dealt with quickly.
Our room was very comfortable and the bed was amazing. Although we were near the lift, we heard no noise at all and had three very sound sleeps. A bath in the ensuite would have been nice but the fatanstic shower more than made up for it.
Breakfast was a bit frenetic as the hotel was very full but there was always plenty of choice and things were constantly being restocked.
The location was perfect with an underground station 3 minutes walk away or a short 15 minute walk into the city centre.
The restaurant is very pricey and a bar snacks option would have been nice.
Vienna itself is amazing city and we felt that we needed longer to do it justice. We will be back!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathycull1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 5 June 2014
Dear guest,

First of all I would like to thank you for taking time and sharing your experience with the Novotel Wien City.

Thank you very very much for this positive feedback. It is a pleasure and very motivated to read such esteemed words from our guest. We are glad that our service met your expecatations and that you felt very comfortable in our hotel.

We would be very happy welcoming you again in the Novotel Wien City at your next trip to Vienna. Once againg thank you very much for your positive feedback.

Kind regards,
Magdalena Chudzik, BA
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Wien City

Property: Novotel Wien City
Address: Aspernbrueckengasse 1, Vienna 1020, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#59 Family Hotel in Vienna
#80 Business Hotel in Vienna
#82 Romantic Hotel in Vienna
#88 Luxury Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Wien City 4*
Number of rooms: 124
Official Description (provided by the hotel):
Novotel Wien City enjoys a premium location in the heart of the historic city centre overlooking the Ringstrasse. This modern upper-midscale hotel offers 122 airconditioned rooms, 2 suites, 2 exclusive boardrooms, an exceptional restaurant with a bar, agym and sauna. Stephansplatz is only 500 m or 10 minutes walk away. Relax in the nearby Stadtpark (City Park) or on the lively banks of the Danube Canal. Parking is available nearby and there is an underground station right outside the hotel. ... more   less 
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Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel

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