We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location” 4 of 5 bubbles
Review of Novotel Wien City

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Novotel Wien City
Ranked #121 of 367 Hotels in Vienna
Write a Review

1,318 reviews from our community

Traveller rating
    450
    653
    160
    34
    21
See reviews for
556
357
67
204
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 7 August 2014

Spent 4 nights at this hotel in July 2014. The hotel is well located on the Danube Island being close to Nestroyplatz underground and within easy walking distance of many Viennese landmarks. The hotel is light and despite of the proximity to a main road is quiet. Our room was on the 3rd floor, was comfortable though short of wardrobe space.
The hotel has recently been enlarged with the addition of 3 extra floors. Unfortunately the dining area and common rooms on the ground floor appear to remain the same size. Breakfast time could be crowded and the waiting staff were overwhelmed at peak times. The choice and variety at breakfast was not as good as at other Novotels I have stayed at.
The staff were correct and very helpful

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank percival12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloo, Belgium
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

About a 12 min walk to cathedral and shopping area. Room was a bit tight for 4 people. Tub and bathroom amenities were great.
Friendly staff at front desk. Only con is parking is a bit out of the way. AC worked great as it was hot out.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Novotel Hotels

Helpful?
1 Thank USexpatmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 6 August 2014
Dear guest,

We very much appreciate your comments regarding your stay at the Novotel Wien City. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to get the possibility of welcoming you again.

Sincerely,
Magdalena Chudzik, BA
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 July 2014 via mobile

When I went here with my family I reserved an Executivezimmer. I was relay surprised when my son found under his pillow. He found some cream soap and a bottle with hair and body gel. I will come back to this hotel because the staff was friendly. I had a pleasent stay there!!!!

Stayed January 2014, travelled with family
Helpful?
Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 29 July 2014
Dear guest,

First of all I would like to say thank you for taking time and sharing your experiences concerning your stay at our Novotel Wien City.

It is a pleasure for us to know, that we provide you with a satisfying service. As we strive to improve our service continuously, your feedback is a great help. Additionally I am sure that your acknowledge words will serve as an encouragement for our team members.

Once again thank you very much for your feedback.

We hope to get the chance of welcoming you again soon.

Kind regards,
Magdalena CHUDZIK, BA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

The hotel is very good and in a good location with walking distance to lots of attractions and close to subway and trams, the staff is superb always helpful. The hotel have an small area for kids with games, toys and DVDs, very good if you are travelling with children. Only one minor issue, we got a sofa-bed instead of a real bed for our daughter that was not really good, very thin mattress with very uncomfortable springs below. Still a recommended hotel

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Burbaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 29 July 2014
Dear guest,

Thank you very much for your comments regarding your stay at our Novotel Wien City. We really appreciate your positive words.

We are very glad that you enjoyed your stay in our hotel and that our service met your expectations. I will share your comments with our team.

Once again thank you very much for your feedback.

I am looking forward welcoming you in Vienna again.

Kind regards,
Magdalena CHUDZIK, BA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

We arrived at the hotel without our luggage at midnight and was met with a friendly and helpful staff member who assured me that the luggage would be brought to our room, as soon as it arrived. We were given a toothbrush each before heading off to our room. While the luggage did not turn up for a couple of days, the hotel was comfortable and in close proximity to the city centre. The room was quiet, in spite of facing a busy street and although we were three in the room, we still had room to move. The breakfast is okay, although I found the staff pressed for time and it was difficult to find a table every morning.
There is an underground station a couple of minutes walk from the hotel at Nestroyplatz, which will take you to the Stephansdom (Stephansplatz station) and the Opera (Karlsplatz station) but you can walk to the city centre in 10-15 minutes.
There is a bus that will take you to the airport for €8 a 7-10 minute walk from the hotel. The bus leaves from Morzinplatz and takes 20 minutes leaving every half hour.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Randi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review, 23 July 2014
Dear guest,

Thank you very much for your comments concerning your stay at the Novotel Wien City. We really appreciate your positive words.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Kind regards,
Magdalena Chudzik, BA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vienna hotels
Leopoldstadt
Novotel Suites Wien City Donau
Leopoldstadt
Mercure Wien City
Mercure Wien City
#141 of 367 in Vienna
4.0 of 5 bubbles 930 reviews
Inner City
Mercure Wien Zentrum
Mercure Wien Zentrum
#120 of 367 in Vienna
4.0 of 5 bubbles 1,430 reviews
Show Prices
Show Prices
Show Prices
Leopoldstadt
Hotel City Central
Hotel City Central
#57 of 367 in Vienna
4.5 of 5 bubbles 733 reviews
Leopoldstadt
Der Wilhelmshof
Der Wilhelmshof
#27 of 367 in Vienna
4.5 of 5 bubbles 1,363 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Wien City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Wien City

Property: Novotel Wien City
Address: Aspernbrueckengasse 1, Vienna 1020, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#59 Family Hotel in Vienna
#80 Business Hotel in Vienna
#82 Romantic Hotel in Vienna
#89 Luxury Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Wien City 4*
Number of rooms: 124
Official Description (provided by the hotel):
Novotel Wien City enjoys a premium location in the heart of the historic city centre overlooking the Ringstrasse. This modern upper-midscale hotel offers 122 airconditioned rooms, 2 suites, 2 exclusive boardrooms, an exceptional restaurant with a bar, agym and sauna. Stephansplatz is only 500 m or 10 minutes walk away. Relax in the nearby Stadtpark (City Park) or on the lively banks of the Danube Canal. Parking is available nearby and there is an underground station right outside the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotel.de, Southall Travel, Hotels.com, ACCOR and Odigeo so you can book your Novotel Wien City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing