We stayed at 'The Ring' for 4 nights last week and like some other reviewers I query its billing as a luxury brand. Please note I wanted to give the hotel a 'good' rather than a very good rating but the star rating doesn't accommodate this and it was well above average. The hotel had many good points being relatively new i.e. the rooms are furnished in modern style and are the beds are v comfortable and we found our room was very spacious. Reception staff were helpful.
I do think however that hotels (not just this one) often place more importance in style over functionality and practicality e.g. I couldn't reach the towel rail over the bath as it was too high (in excess of 1 foot over my head!), the modern basins are messy to use (water splashes all over), the hand basin in the separate toilet was so small again water splashed everywhere and there wasn't anywhere to put the hand towels. Bath was difficult to get into because the side was so high (even my husband commented on this and he's over 6 foot!) The hairdryer was next to useless (one of those that you had to keep the button held down to keep it going, had no styling nozzle and had such a short lead I could barely stretch it to the mirror in the dressing area where I wanted to use it) Why DO hotels buy these rubbish hairdryers?? I was also peeved that the bottled water wasn't replaced daily, usually provided in other hotels we've stayed in, and the toiletries were ok but definitely not 'luxurious', again not replaced every day.
Breakfast in the restaurant we found excellent and our waitress was especially efficient and friendly. We had planned to try the restaurant one evening but didn't find the menu appetising or attractive, nor was the restaurant set up/atmosphere appealing for an evening meal.
When all is said and done we DID enjoy our stay and the hotel is in a fabulous position within easy reach of the main sights/museums etc. However, not a luxury hotel in my book. So, my comment would be to this hotel, and others like it, try being a guest yourself and look at what guests use and how things work. Style over substance really isn't a reason to call a place luxury. As the saying goes, the devil is in the detail and I wish this hotel, and others like it, would take more care of detail as it's the detail that makes somewhere a luxury stay, not just the modern furnishings.
- Official Description (provided by the hotel):
- The Ring - Relais & Châteaux is one of Vienna's most hip City- and Lifestyle hotels. Since its opening in November 2007 it pampers its guests with outstanding comfort and casual luxury in every detail. You find the hotel best located, in the middle of the centre of Vienna, the famous art-, culture and shopping mile Wiener Ringstraße in front of the door. At Kärntner Ring number 8 the historic façade has been lovingly renovated. Inside guests are welcomed by a modern, straight and nevertheless sensual interior. New elements were merged with old ones - for example the 100-year old elevator and the plastered walls of the "Ring Suite", combined with modern design. The Ring, Vienna's Casual Luxury Hotel, has 68 rooms and suites available, all luxuriously equipped and made of an inspiring mix of contemporary and classic design. Guests can choose between Casual-, Special, and X-ordinary rooms, as well as Cosmopolitan suites or the unique Ring Suite. The innovative illumination concept and the exquisitely made bathrooms complete the extensive feeling of living. The concept of warm brown and beige colors, refreshing pistachio and fiery red makes the hotel an amazing place. At the stylish hotelbar "Drings" by Le Zefire guests can expect the atmosphere of a French Club, great drinks, international music and cool people. On a regular basis live DJs will be contributing to the party feeling. The restaurant "at eight" is located on the ground floor and pampers the guests with outstanding international, toque winning seasonal aroma cuisine. Apart from the cuisine awarded with two toques, the innovative design concept impresses the guests. "Dressing up for the evening" - the restaurant at eight changes its clothes every afternoon and suits up to be the perfect evening restaurant for its guests. At The Ring Day Spa guests can shake off their stress from all-day life. The Spa, located on the 7th floor, offers an amazing view over the rooftops of Vienna. A fitness area with most modern training equipment and entertainment centre is available for the guests. Fresh fruit and water are on disposal for free. Changing rooms, safe deposit boxes, shower rooms and towels are available on location. For guests of the hotel, the fitness area is opened around the clock. The demanding criteria of the prestigious international Green Globe label confirm the green stance of The Ring, Vienna's Casual Luxury Hotel on sustainable tourism in all of its establishments. Green Globe is an internationally recognized certification program designed for the travel and luxury tourism industry. Its Corporate Social Responsibility (CSR) standards are applicable to several types of structures such as resorts, spas and casinos. ... more less
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- Also Known As:
- Ring Viennas Casual Luxury Hotel