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Clarion Collection Hotel Hammer
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Reviews (716)
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150 - 155 of 716 reviews
Reviewed 12 July 2014

...but not so great if you don't like the smell of cigarette smoke. We had a 'superior room' but it was very small and though it had a balcony, we couldn't use it or leave the door open because we had chain smokers below us. Okay breakfast, but not enough places to sit; we had to sit on high stools at a counter. Nice people at reception and only a few blocks from the center of town.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with NordicChoiceHotels.com
Thank LuisaNapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 21 July 2014

Hello
Thank you very much for giving us feed back on your stay. You were obviously very unfortunate with your "neighbours" this night, and that we apologize for.
I understand that sigarettsmoke is not very appreciated when you don't smok yourself. We apologize for this.
Yours sincerely
Marianne Haraldsen, direktør
CC Hotel Hammer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

We only stayed one night and did not bother to pay for a superior room
We had a superior room in ALesund and it was much better with the kettle and fridge and lounge area so I guess that probably explains the reasons why the previous reviewer didn't get these things
We chose this hotel because of the good value - for the rate we received a decent breakfast not anywhere near the best we had in same standard hotels though - waffles at afternoon tea time and a decent light dinner - very fresh salads chunky bread - hot food - generally some type of pasta and simply desert or cheese and fruit
In a country like Norway where meals are so expensive it really was a bargain
It was very central - we drove on the way to the airport - parking was chargeable ( half price for the summer) and had a lift from basement to rooms - we found it a little hard to find
The room was very clean - we found beds ( 2 singles that we pushed together) very comfortable and nice pillows
No movie channel on TV but again we did have a standard room
Very friendly helpful and efficient reception
We would stay again

Room Tip: Get a superior room if you want the better rooms for size and extras
  • Stayed: June 2014, travelled as a couple
    • Value
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Thank nonna54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 30 June 2014

Hello
Thank you very much for giving us such a good reflected review.
We are happy that you found us descent, and a bargain :-)
Wishing you a nice summer and an enjoyable vacation.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

The best thing about this hotel is the location. Our room (no.113) was quite small and the two single beds were below average for comfort and the pillows were too small ( we note that a previous reviewer liked the beds, perhaps he had a superior room). There was no kettle, safe or fridge in our room, which faced the car park with a car parked right by our window, but it was quiet at night and the curtains made the room dark enough for sleeping. Other guests could see right into our room from a corridor, so we had to keep the curtains closed. The BBC was the only English language news channel. The bathroom was clean and the hot water service was good, but the shower was very small.
The breakfast area looks nice and spacious, but the breakfast itself was a big disappointment. The cooked food is kept in bain marie containers, but at 7 am the scrambled eggs were cold and we could not find any bacon. This is the first time in four weeks of travel that we have criticised the breakfast.
There are some interesting old skis, ice skates and other artefacts and photographs in the common areas.
Our experience makes it hard to believe that this place deserves the top rating in Lillehammer, but we probably had one of the cheaper rooms, and we did not see the other hotels. Although we gave four stars for location, this was not very important for our one night stay, and our overall rating is two stars as we would have appreciated a hot breakfast and a kettle and more comfortable beds in our room.

Room Tip: Avoid rooms next to the car park.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
2  Thank Stickman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 30 June 2014

Hello
Thank you for sharing your opinions with us. I am of corurse very sorry that you did not enjoy your stay here very much.
Glad to read though, that you found our location and cleanliness acceptable.
Hoping to get a second chance to improve your impression of Hammer Hotel.
Wishing you a pleasent summer and vacation.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

central hotel with excellent service, friendly and helpful staff, brought us supper for free at midnight after a late night training in the hills, nice and valuable breakfast, though the beds were not to good..

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with NordicChoiceHotels.com
Thank J0ggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 12 June 2014

hello
Thank you very much for giving us such a positive review. It means a lot to us.
Hoping to se you at Clarion Collection Hotel Hammer again sometime.
Wish you a very pleasent summer.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

First, if you are an American, there is a big difference in quality when it comes to Clarion Hotels in Norway. I am happy to say the Clarion brand in Norway is significantly better.

This hotel's rate includes a fairly nice breakfast as well as "light" supper in the evening. We loved the breads this hotel serves! In the dining area they have a self-serve coffee maker that fresh grinds coffee and you can select a variety of coffees, and they were all excellent. I want one of these machines for my home!

This and nearly every other hotel we experienced in Norway is poorly targeted to accommodate travelers with multiple electronic devices and their need to recharge these devices. The outlets were not convenient and if you are traveling with devices powered for the USA, don't forget to bring along a power adapter. There are now built-in USB charging ports anywhere in Norway that we know of!

The only issue we had was the raised thresholds in the corridors and leading into the guest rooms. On several instances we tripped over them and they made for moving luggage a little more difficult. I understand this is a design criteria related to fire/safety; but, I would imagine they cause more injuries than they are designed to prevent.

The property is a bit dated; but, it is clean and well maintained. The hotel's location is convenient to the multi-block long pedestrian shopping area.

  • Stayed: May 2014, travelled with family
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Thank TraveljohnsonJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 28 May 2014

Hello
Thank you very much for your very good review of our hotel. We appreciate very much when visitors take time to give us feedback on what we are doing.
You are so right about the thresholds, but unfortunately they were build that way, and it is difficult for us the change them now. As you say; they are built this way due to fire safety.
Hoping to see you again in Norway and Lillehammer one day.
Wish you a wonderful summer.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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