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Clarion Collection Hotel Hammer
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Reviews (718)
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Reviewed 14 July 2014

Stayed here for one night, on the way back to Copenhagen.

On check in the hotel felt a little old, but clean. I was given a room on level 5 (the highest floor), and had booked the garage parking.

On parking and getting the bags into the lift it became apparent that the lift only went to the 3rd floor, meaning two sets of stars for me, my hand luggage & 20kg suitcase. The rooms on level 5 are set in the attic, which lowers the ceiling height a fair bit, the beds also sit under he slope, which means you have a high risk of hitting your head in the night!

Included dinner wasn't worth a look in, low quality buffet, not sure why they include it as it does more damage than good. Breakfast was of an equally low standard.

All in all, probably not worth he money spent.

Room Tip: Don't book a high floor
  • Stayed: June 2014, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Aus_Trav_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 21 July 2014

Hello
Thank you for giving us feed back on your stay here - it is our only way to improve.
We try to give the rooms on the top floor to those who don't mind walking up there, since it is the most quiet part of the hotel but maybe, if you weren't asked if you wanted a room on a lower floor, the hotel was fullybooked.
I am sorry for the inconvenience it may have caused you.
Yours sincerely
Marianne Haraldsen, GM
CC Hotel Hammer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

...but not so great if you don't like the smell of cigarette smoke. We had a 'superior room' but it was very small and though it had a balcony, we couldn't use it or leave the door open because we had chain smokers below us. Okay breakfast, but not enough places to sit; we had to sit on high stools at a counter. Nice people at reception and only a few blocks from the center of town.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
Thank LuisaNapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 21 July 2014

Hello
Thank you very much for giving us feed back on your stay. You were obviously very unfortunate with your "neighbours" this night, and that we apologize for.
I understand that sigarettsmoke is not very appreciated when you don't smok yourself. We apologize for this.
Yours sincerely
Marianne Haraldsen, direktør
CC Hotel Hammer

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Reviewed 26 June 2014

We only stayed one night and did not bother to pay for a superior room
We had a superior room in ALesund and it was much better with the kettle and fridge and lounge area so I guess that probably explains the reasons why the previous reviewer didn't get these things
We chose this hotel because of the good value - for the rate we received a decent breakfast not anywhere near the best we had in same standard hotels though - waffles at afternoon tea time and a decent light dinner - very fresh salads chunky bread - hot food - generally some type of pasta and simply desert or cheese and fruit
In a country like Norway where meals are so expensive it really was a bargain
It was very central - we drove on the way to the airport - parking was chargeable ( half price for the summer) and had a lift from basement to rooms - we found it a little hard to find
The room was very clean - we found beds ( 2 singles that we pushed together) very comfortable and nice pillows
No movie channel on TV but again we did have a standard room
Very friendly helpful and efficient reception
We would stay again

Room Tip: Get a superior room if you want the better rooms for size and extras
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nonna54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 30 June 2014

Hello
Thank you very much for giving us such a good reflected review.
We are happy that you found us descent, and a bargain :-)
Wishing you a nice summer and an enjoyable vacation.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer

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Reviewed 24 June 2014

The best thing about this hotel is the location. Our room (no.113) was quite small and the two single beds were below average for comfort and the pillows were too small ( we note that a previous reviewer liked the beds, perhaps he had a superior room). There was no kettle, safe or fridge in our room, which faced the car park with a car parked right by our window, but it was quiet at night and the curtains made the room dark enough for sleeping. Other guests could see right into our room from a corridor, so we had to keep the curtains closed. The BBC was the only English language news channel. The bathroom was clean and the hot water service was good, but the shower was very small.
The breakfast area looks nice and spacious, but the breakfast itself was a big disappointment. The cooked food is kept in bain marie containers, but at 7 am the scrambled eggs were cold and we could not find any bacon. This is the first time in four weeks of travel that we have criticised the breakfast.
There are some interesting old skis, ice skates and other artefacts and photographs in the common areas.
Our experience makes it hard to believe that this place deserves the top rating in Lillehammer, but we probably had one of the cheaper rooms, and we did not see the other hotels. Although we gave four stars for location, this was not very important for our one night stay, and our overall rating is two stars as we would have appreciated a hot breakfast and a kettle and more comfortable beds in our room.

Room Tip: Avoid rooms next to the car park.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Stickman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 30 June 2014

Hello
Thank you for sharing your opinions with us. I am of corurse very sorry that you did not enjoy your stay here very much.
Glad to read though, that you found our location and cleanliness acceptable.
Hoping to get a second chance to improve your impression of Hammer Hotel.
Wishing you a pleasent summer and vacation.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer

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Reviewed 9 June 2014

central hotel with excellent service, friendly and helpful staff, brought us supper for free at midnight after a late night training in the hills, nice and valuable breakfast, though the beds were not to good..

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
Thank J0ggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this reviewResponded 12 June 2014

hello
Thank you very much for giving us such a positive review. It means a lot to us.
Hoping to se you at Clarion Collection Hotel Hammer again sometime.
Wish you a very pleasent summer.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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