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“Good clean quiet apartment but could be better appointed.”
Review of Enter City Hotel

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Enter City Hotel
Ranked #7 of 18 Hotels in Tromso
Certificate of Excellence
Reviewed 8 October 2013

We spent 3 nights here in early October. Reception staff were pleasant, friendly and helpful. Our room on the 5th floor was very quiet (room 507) and clean and had good thermostatically adjustable heating. The apartment was quite spacious with a twin bed, TV, table two chairs, kitchen and ensuite.

There is a hairdryer but no iron in the apartment though one is available from reception. There is a laundry in the basement with 3 washing machines and a dryer as well as a few drying racks. Whilst this is less convenient than having a washer in the apartment, access to the machines was not a problem during our stay.

There is an oven but no microwave. Several of the crockery items were chipped or cracked. There are limited utensils for cooking with and some items lacking, such as no colander or strainer. Hence it required a bit of ingenuity to cook a meal with the utensils provided at times. Also no tea towel was provided. There was no sofa in the apartment ( there would be space for a smallish 2 seater) so you can choose between the kitchen chairs or bed.

Also the shower cubicle is narrow and not well sealed so water spreads onto the bathroom floor. A squeegee is provided to scape the water back into the shower and the bathroom floor dries fairly quickly.

Three grocery stores nearby, Rimi abourt 50m up the road, Eurospar about one block south on Storgata (which sells some hot food if you want a quick meal) and a Coop store about one block north on Stogata. If you have a car, secure parking available for a fee under the hotel or 50m up the road at the tunnel park.

Overall this apartment seems reasonably priced for Tromso, is in a good location, warm, quiet and adequate with friendly welcoming reception staff. If it was a bit better appointed I would have given it 4+ stars. We would stay here again.

Room Tip: Some have complained about noise in other rooms but we had no problems with room 507.
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  • Stayed: October 2013, travelled as a couple
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Thank Red_Kangar00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded 3 November 2013

Dear traveller from Adelaide. Thank you very much for your kind review, we really appreciate your feedback! We will improve our routines which involves the kitchen tools, and we are sorry that you experienced some tools useless or broken. Thank you again and welcome back if returning to Tromsø. Best regards, City Living Hotel Tromsø

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279 - 285 of 596 reviews

Reviewed 22 September 2013

Stayed only a single night. Was pleasantly surprised that the room was an apartment with its own kitchen. Beds were comfortable and the complex was relatively quiet too. Hotel is well placed, but then most are in Tromso as everything is relatively close.

  • Stayed: September 2013, travelled as a couple
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Thank djrg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded 3 November 2013

Dear traveller from Melbourne, Australia. Thank you for your kind review - we are happy you enjoyed staying here with us :-) Best regards, City Living Hotel Tromsø

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Reviewed 19 September 2013

City Living is ideally located in Tromso with an onsite laundry that is available for travellers, just need to supply laundry powder (others had left some behind that we used), very helpful! The staff were also very courteous and efficient. The major downside for us was the size of our bedroom, I could touch the edge of the bed and the wall with my hand span, the bottom of the bed was the same, so if two of you were sharing the bed, one would have to jump in first and hope you didn't need to use the bathroom through the night!! We paid extra for a superior room, but we were put in a corner room with separate sitting room and bedroom, maybe the other rooms are better. The reception is situated next door to the hotel building so you got yourselves and luggage into the reception to find that you had to lug it all out again and into the next building which was frustrating as it was raining at the time. The breakfast was a deal with a restaurant up the road a little and on the other side, so again, you got wet in the rain!!

Stayed: August 2013, travelled as a couple
Thank Luxury_Traveller63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded 3 November 2013

Dear traveller from Australia! Thank you for your review - we appreciate your feedback! We are sorry that you found the bedroom small and the entrances at reception confusing, we will do what we can to improve these things. We wish you welcome back if returning to Tromsø :-) Best regards, City Living Hotel Tromsø

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Reviewed 4 September 2013

City Living have a perfect location in the middle of Tromsø, close to restaurants, bars and shopping.
The airport bus stops few meters from the hotel.
Good size apartments with stylish interior and good furnitures.
Greate beds, pillows and blankets. Very clean apartments.
Nice little kitchen with all you need for a light meal. You can buy breakfast deals from the hotel at Egon at kr. 80,-, very good buffet with lots of choices.
Excellent service in reception, they where very kind and helpful.
Can recommend to all travellers all year.

Room Tip: Rooms facing the street have good view over the nightclub, pick a room in the back, quite.
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  • Stayed: August 2013, travelled with friends
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1  Thank AnitaKnights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded 3 November 2013

Dear traveller from Oslo, Norway. Thank you for your kind review - we are happy you enjoyed staying here with us. Welcome back! Best regards, City Living Hotel Tromsø

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Reviewed 21 August 2013

I have to agree with the previous reviewers and can only rave about the apartment. It is very centrally located and once you get off from the Airport Bus it is literally 3 minutes walk to the apartment.

There is a shopping mall down the road to buy amenities needed (we badly needed to stock up since Norwegian Air lost my luggage!) Bus stops are very close by and since it is in the city centre there are a lot of restaurants and shops nearby. The reception is located on the same building but different entrance (very easy to spot).

The staffs are very friendly - on my day of arrival she sympathised with me having lost my luggage and help to call the baggage service a few times. The next day's receptionist was equally nice and friendly - she called the baggage service to reconfirm whether my bag has been located or not. The staffs helped us with directions too. Tromso itself is very walkable and although we bought the bus pass we find it very easy to even do a leisure walk to the Arctic cathedral and took the bus to the botanical garden.

We requested for an extra bed and it was kindly provided to us with no extra charge. We bought the room through their official website which was cheaper than most agents at NOK 1000 for a superior room. The room was very large and clean and the bathroom is clean although very basic.

We found that the breakfast option across the hotel is quite expensive so we stocked up on some groceries. On our morning of departure we cooked breakfast and were very pleased to find all kitchen utensils ready.

I would recommend this hotel to anyone who wishes to stay a bit longer -- the restaurants in Tromso are not that very cheap and it may be very helpful to cook once in a while!

  • Stayed: August 2013, travelled with friends
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1  Thank Marvelenah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded 23 August 2013

Dear travellers from Nottingham, UK. Thank you so much for your long and informative review! We are very happy that you enjoyed staying here with us while visiting Tromsø. Welcome back!! Best regards, City Living Hotel Tromsø

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Reviewed 10 August 2013

As we were staying in Tromso for a week, we booked a medium sized apartment with a sleeping area separate to the living room. It also has a well-equipped kitchen, dining table, and private bathroom. Our apartment was on the street side but as we were on the fourth floor, we didn't notice any traffic noise and had a great view from the living room. A good buffet breakfast is available in the hotel across the street for a very reasonable price if tickets are purchased from City Living. As Norway can be quite expensive, we were pleased to be able to cook some of our own meals rather than eating in restaurants every day. The location is excellent and everything is within easy walking distance. Reception staff were very friendly and helpful. Highly recommended.

  • Stayed: March 2013, travelled as a couple
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3  Thank bnh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded 23 August 2013

Dear traveller from Australia. Thank you so much for your kind review! We are very happy that you enjoyed staying here while visiting Tromsø. Welcome back! Best regards, City Living Hotel Tromsø

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Reviewed 8 August 2013

Stay was great in this modern hotel. Room was warm and bed very comfortable. I was very impressed with the well-equipped kitchenette. Food in Norway is not cheap, so it is a good idea to prepare your own meals, or buy take-aways from the supermarkets.

My only suggestion is to have extra shelves in the bathroom so that one can put one's toiletries and clothes. Plus, a floor mat in the bathroom would be appreciated as well to dry one's feet.

  • Stayed: March 2013, travelled solo
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Thank aycanela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madelene S, Manager at Enter City Hotel, responded to this reviewResponded 23 August 2013

Dear traveller from Singapore. Thank you for your kind feedback! We will look at the opportunities to put shelfes and a rug in the bathroom, thank you for the advice. Welcome back! Best regards, City Living Hotel Tromsø

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Additional Information about Enter City Hotel

Address: Groennegata 48, Tromso 9008, Norway
Phone Number:
Region: Norway > Northern Norway > Troms > Tromso
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Tromso
Price Range: £70 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Enter City Hotel 3*
Number of rooms: 46
Official Description (provided by the hotel):
Right in the heart of Tromsø. Enter City Hotel is located in Grønnegata approximately 80 m from Strandtorget. Facilities include 46 high standard rooms and apartments, ranging in size from 14.5 sqm to 52 sqm. All rooms have en suite bathrooms, kitchen facilities, fridge, TV and free internet access. The larger rooms also have dishwashers. There is a guest laundry with a washing machine and clothes dryer. Service: Through limited service, we are able to offer low room rates. Opening hours for reception are 8am-8 pm Monday to Friday. Breakfast is not included. All rooms having cooking facilities. Breakfast may be purchased from our collaboration partner. ... more   less 
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