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“Value for money” 4 of 5 bubbles
Review of Clarion Collection Hotel Aurora

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Clarion Collection Hotel Aurora
Ranked #6 of 18 Hotels in Tromso
Certificate of Excellence
Warangal, India
Level Contributor
127 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Value for money”
4 of 5 bubbles Reviewed 2 December 2013

We had read mixed reviews of this hotel before we checked and hence were a little apprehensive.But to our pleasant surprise we found it be very comfortable,not very expensive, staff were quite helpful.The breakfast served was quite extensive, room service was fairly quick;the only point of some discontent was the house keeping staff , who were invariably late in doing up the rooms,and sometimes had to be summoned to do up the rooms.The double suites we stayed were very spacious, well furnished and clean.Unfortunately we were put up in a room overlooking the back street and a pub, as result of which it could get noisy at the weekend.But all in all I would definitely recommend this hotel as a place to stay in Tromso.

Room Tip: front facing rooms overlook the harbour
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  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank merp23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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823 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (94)
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English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 November 2013

Overall this is a nice hotel with clean, comfortable rooms (but with virtually no storage) and a warm, stylish lobby area.

Our initial experience was very good, a friendly member of reception staff booked us in quickly and we were sent up to our room. However, later on in the evening we received a knock on the door to find different member of staff who wanted to know how we got into the room as they had someone else booked into our room too. She seemed very confused and just left without telling us what was actually going to happen.

After going out in Tromsø for a meal (which was not as expensive as some may lead you to believe, although we are used to London prices), we arrived back at about half 10 very ready to go to sleep. By half 11 the noise that was travelling up (all the way to the 3rd floor!) from the 'event' happening on the ground floor got too much. Went down to reception to find out what was happening to be told that they 'had an agreement' in which the company do going on in their function room was permitted to play loud karaoke until 1am. We were not informed of this on arrival and given no choice in location of room (we were directly above the function room). After a long discussion with the reception staff we were eventually moved to a quiet (albeit smaller) room at the other end of the hotel.

The breakfast was a good selection of cooked food, pastry, cereal, fruit and fruit juices.

If you stay at the Clarion Bryggen I would advise specifically setting aside some time to go in the hot tub, we were so busy doing other activities in and around Tromsø that we didn't have time to go in!

Overall if we were to come back to Tromsø we would definitely consider the Clarion Bryggen again but would probably try somewhere different.

Room Tip: Ask for a room towards the pier for a good view. Rooms on floor 4 and above are less likely to suff...
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  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ham, United Kingdom
Level Contributor
320 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 bubbles Reviewed 25 November 2013

Reading the mixed reviews you'll get the message.

The hot tub under the moonlight is magic.
The breakfasts are good - when they don't run out of key items.
The rooms are fine - but dew with views and NO storage space.
Great location.

Staff very hit and miss. Keen to help but frequently off-hand and purveyors of wrong information ( sending some friends in a taxi to the closed cable car!)

Would I stay there again? Yes. But lower expectations and determine to be assertive :-)

Stayed November 2013, travelled with friends
Helpful?
Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level Contributor
185 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed 28 October 2013 via mobile

Rooms at the rear side have a terrible view and are somewhat depressing
You may hear your neighbours. Breakfast is not more than average. Altough we booked for 5 nights, we decided to leave after one night.
Certainly not a 4 star hotel.

Stayed October 2013, travelled as a couple
Helpful?
3 Thank HSLB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangor, United Kingdom
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 4 October 2013

I have this evening returned form a business stay at the Clarion Hotel.

Check in to begin, with was swift and our kind check in staff member directed us quickly to our rooms.

My room was very nice. I was given a superior room which had 2 twin beds. I had a TV and a well stocked minibar. I had 2 high-backed chairs in the room which suited the décor very nicely. The room overall was large and spacious however didn't have much wardrobe space. The bathroom was again, large and spacious and had a lovely walk-in shower. There was also a toilet and sink in the bathroom and plenty of towels. The bathroom had a very nice heated floor.

I had a lovely stay overall in the Clarion. Thanks to all of the staff.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Simon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 October 2013 via mobile

Hot tub under the northern lights.

What more can you ask?

Room, food, clean, good service right in city center.

Helpful and nice people

I got a big room. Not a good view but that is aveilible

Nice, clean bathrooms.

Good ventilation. Nice hallways

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BioLum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trondheim, Norway
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 October 2013

Got a clean, big room - were upgraded to a superior room. The receptionist were very welcoming and informed very well about the hotel.
Large breakfast buffe with everything you need and good strong coffee.
Central location in Tromsø, I will be staying here the next time I am in Tromsø

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gravert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Aurora

Property: Clarion Collection Hotel Aurora
Address: Sjoegata 19-21, Tromso 9008, Norway (Formerly Clarion Hotel Bryggen)
Region: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Tromso
#4 Romantic Hotel in Tromso
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clarion Collection Hotel Aurora 4*
Number of rooms: 121
Official Description (provided by the hotel):
Modern design on the pier! Feel the snow in your hair while resting in our outdoor jacuzzi under the Northern lights or during the summer while sun is shining all day and all night. Our excellent staff will be more than happy to serve you at all times whether it is regarding adventure bookings, restaurant recommendations or other enquiries you might have. We offer coffee/tea and a selection of fruits all day, homemade pasteries or wafles in the afternoon and an evening buffet with salads, soup, hot dish and dessert - all of this FREE OF CHARGE!Fantastic sea view from the diningroom, the outdoor jacuzzi and some of our superior rooms. All common areas were renovated in 2012 an all rooms got new floors, new easy chairs and new fabrics. All bathrooms have heated floors. The hotel is very close to all main attractions in Tromso and only a short walk from the Hurtigruten pier, the airport bus and all other buses that will take you around where ever you would like to go. ... more   less 
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Also Known As:
Clarion Hotel Tromsø
Clarion Tromso
Tromsø Clarion

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