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All reviews waffles nice hotel front office manager business trip breakfast was excellent great view mid range hotel choice hotels big room airport bus the breakfast area small fridge recommend this hotel middle of town comfortable beds tourist office baked beans
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Reviewed 21 February 2016

We have just returned from a 4 night stay in Tromso. After a lot of research, decided to book the Quality Saga Hotel which turned out to be a brilliant choice. It is only about 15 mins from the airport, and the bus dropped us off outside the door. I have to say, the underfloor heating in the bathroom was just amazing !!! It is very central to just about everything and the staff were just so friendly and knowledgable. We were so lucky to be told by one of the lovely ladies at reception that the whales had not left so it could still be possible to see them. I thought we were too late in the year to see them, but booked a trip, and indeed, were so lucky to see the lights and whales, which I hadn't thought possible. We are hoping to return to Tromso and will definitely stay here on our return visit.

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Tracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zapffetromso, Daglig leder at Quality Hotel Saga, responded to this reviewResponded 2 March 2016

Dear Tracy C,
Thank you very much for your nice words after your stay at Quality Hotel Saga and we are very pleased to hear that your holiday in Tromsø was successful. We hope to see you back vey soon.
Best regards
Tore Pettersen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2016

Stayed here for 5 nights in February. 15 minutes from the airport by taxi. Very friendly and helpful staff. Had a room on the 4th floor on the side of the hotel overlooking the harbour and waterfront. (Just a shame it was being renovated at the time and was covered in scaffolding and netting so the views weren,t so great as they should have been. Plus the noise of workmen at 7.30am every morning!) However, the rooms were good. The breakfast buffet was varied and plenty of it. The bonus of the hotel was the free hot drinks and waffles available every afternoon from 3.30pm. So coming back from an excursion every day you have a treat to look forward too. Also, they will make you a packed breakfast if you ask. A nice hotel, very central, a minutes walk from the tourist office. Would recommend it.

Room tip: 4th floor on the side overlooking the harbour and waterfront
Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank GCATDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zapffetromso, Daglig leder at Quality Hotel Saga, responded to this reviewResponded 2 March 2016

Dear GCATDA,
Thank you very much for your positive responde after your stay at Quality Hotel Saga.
We are sorry for the disturbances related to the renovation of the hotel and the facade.
Very soon the work is finished, and we are very much looking forward to it.
We hope to see you as our guest next time you are in Tromsø.....and remember to ask for a renovated room in our top floor.
Best regards
Tore Pettersen

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Reviewed 22 January 2016


After extensive research, we chose the Saga Hotel - and it was a very good choice. From the airport - the airport bus stops right outside the hotel door.
Our room was not very big, but easy to organize for 2 persons - even in winter, the bathroom with floor heating, feels very good.
The breakfast buffet was filling and good - and every day till 11.
A special offer - free and very good tasting waffles every afternoon and for the evening a very inexpensive dinner buffet - which you learn to appreciate while in Norway.
The location of the hotel is fantastic - within few minutes you are everywhere, to the tourist information you need 2-3 minutes.
We had a room overlooking the fjord and were lucky to observe the impressive Northern Lights over the fjord from the hotel window.

Date of stay: January 2016
Thank sibivienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zapffetromso, Daglig leder at Quality Hotel Saga, responded to this reviewResponded 2 March 2016

Dear sibivienna,
Thank you very much for your positive respond after your stay at Quality Hotel Saga.
We also hope that your trip to Tromsø was a success.
You are very much welcome back as our guest some other time.
Best regards
Tore Pettersen

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Reviewed 14 January 2016 via mobile

When I was there the hotel was under re-construction as I understood it, but some some of the things should just have been done a long time ago.

The room was all right, but saddened by the view straight into the middle of the building. The shower was the biggest disappointment where the water ranged from ice cold to steaming hot by milimeters. The shower head was also completely useless.

The breakfast was good enough, with a big selection of food with a lot of goodies. The pancakes were super delish! Extra points for having vitamins for the guests. Could have better selection for people that don't eat meat.

The people who worked at the hotel were very pleasant and made the stay better.

Date of stay: January 2016
Trip type: Travelled on business
Thank Kristina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tore P, Daglig leder at Quality Hotel Saga, responded to this reviewResponded 22 January 2016
Google Translation

Kjære Kristina H,
Vi beklager at du ikke var helt fornøyd med ditt opphold på Quality Hotel Saga.
Når det gjelder problemer med vannet, så var det et lite mysterium for oss, men det er nå rettet opp og dusjhodet er skiftet.
Hottellet ligger midt i sentrum og naturlig nok finnes noen rom ikke har like god utsikt som andre. Dersom det er sterkt ønske om rom med utsikt er det lurt å gi beskjed, så ordner vi det.
Vi holder som du sier på med et renoveringsprosjekt, som i tillegg til ny fasade på den gamle delen av hotellet, også inkluderer full renovering av alle rommene på øverste nivå. Be gjerne om rom der ved neste besøk.
Ha ei riktig fin helg og velkommen tilbake.
Med vennlig hilsen
Tore Pettersen

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Reviewed 24 December 2015

We stayed for 3 nights in 4th week of December, 2015. Got room at 5th floor with view of sea, bridge and Arctic Cathedral Church. Room were renovated in recent times, it’s clean and spacious. View from room is fantastic……..on 3rd night, we even watched Northern Lights from hotel room in a clear sky !!!
Location wise, you can not ask for more; all attractions are near by (even bus and taxi stands are within 50 mtrs). In better weather, you can walk around bridges, harbor, shopping area
They serve lot of fresh food; complimentary breakfast and evening tea with waffles will satisfy your taste buds.
Hotel folks are very friendly, language is not any barrier here.
Enjoyed three nights with a family of three; Overall it’s a nice hotel managed by professionals in a center location of a marvelous city, highly recommend!

Room tip: (1) Opt for fifth floor room facing sea, (2) Utilize near-by seven eleven shop which is open for 24 hours
Date of stay: December 2015
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Prasun G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tore P, Daglig leder at Quality Hotel Saga, responded to this reviewResponded 5 January 2016

Dear Prasun G,
Thank you very much for your nice comments on your stay at Quality Hotel Saga.We are happy to hear that your trip to Tromsø and your stay at the hotel was a success.
We hope to see you back some other time.
Best regards
Tore Pettersen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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