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“Value for money and beautiful views”

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Clarion Collection Hotel With
Ranked #1 of 18 Hotels in Tromso
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 7 October 2013

When I stayed at the hotel, there was only a desk in the lobby and the lift was out of service. I was travelling light and could manage to get my luggage up to my room with the stairs, but as a single female traveller, it would have been good to at least have been offered some assistance. Similarly, there seemed to be a lot of random people sitting on scattered chairs in the lobby just asking guests questions as we walked in. It was a strange experience but I assume that once the work is complete these issues will no longer exist. The room itself was reasonably sized and had a beautiful view of the Arctic Cathedral. The location was also perfect and I walked everywhere. As a single traveller, the convenience of breakfast, waffles and supper in the hotel was greatly appreciated. Perhaps one criticism is that the supper started late and almost caused me to miss my tour. I think the changes being made to the hotel will lead to a four star rating and I would stay here again.

Stayed: September 2013, travelled solo
1  Thank SonyaS102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded 10 October 2013

Dear guest,

Thank you for your feedback!

We are sorry to hear that you are not quite satisfied With your stay!

Our policy in the period was to always ask the guest if they needed help With their luggage.

We hope to see you again with us and we promise to give a better experience. We are more than happy to give you a free upgrade to a larger room at your next stay!

Welcome to our new reception, lobby, dining hall, lounge and elevator.

Best regards from Clarion Collection Hotel With

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886 - 892 of 1,579 reviews

Reviewed 5 October 2013

The views across the bay to the Arctic Cathedral are fabulous, and the rooms very comfortable indeed. There are free waffles in the afternoon, and frankly you don't really need lunch as well. Dinner is good if rather standard but it's central and worth staying at least a couple of days to take in the attractions of the town.

  • Stayed: March 2013, travelled solo
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2  Thank Helen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded 10 October 2013

Dear traveler,

Thank you for Your feedback! It is much appreciated!

Welcome back!

Best regards from the staff of Clarion Collection Hotel With.

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Reviewed 17 September 2013

Old worn and dark rooms with a nice fjord view. Need major refurb.
Allmost no overhead lamps in room
No power sockets for PC at working desk, no power sockets for mobile charger close to bed.
Restaurant closed for refurb, so maybe also rest of the hotel also will be better next time .

  • Stayed: September 2013, travelled on business
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5  Thank John-Hestnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded 19 September 2013

Dear guest,

Thank you for your feedback!

We are renovating as we speak, and the first floor will be done in about a week. We will also update our rooms.

Hope to see you again.

Best regards from clarion collection hotel with!

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Reviewed 26 August 2013

We stayed one night in this hotel. The room we stayed in was tiny, but expensive. Unfortunately, the hotel does not have its own parking so we had to park our vehicle in a public parking stop. It cost 80 NOK for 12hours. Food was ok.
There has no wardrobe. The bathroom was clean but when showering, the water ran out of the shower area. This should be renovated. There was no door lock in the bathroom. The bed was quite comfortable, street noise didn't bother us. The rooms were clean. Considering it is rated so highly on Tripadvisor and other booking sites I was expecting so much more, truly disappointed.

  • Stayed: August 2013, travelled with friends
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10  Thank Ruwi87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded 19 September 2013

Dear guest,

We are sorry that you where not satisfied with your stay!

We are in the middle on renovating and hope to see you again to see the changes.

Best regards from the staff of clarion collection hotel with!

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Reviewed 21 August 2013

I have to be honest and straight. This hotel is nice and I saw very good reviews about it but my experience has been not so positive and I had to change hotel to go to the other Clarion in front of this. I think that we hit a combination of unlucky events but also we faced a cold welcoming at arrival. We have tried and appreciated other Clarion formula, with light dinner included, but here the quality and the level of dinner has been disappointing. Also because there are no lights on the buffet for an electrical inconvenience and the food was only vegetarian and so "poor".
Secondly the only lift was out of order. The standard room was also small and not so nice, considering the high price and the service too appeared us not in the normal standard of quality we found everywhere in Norway.
At the end the management was very kind and understood our impressions, giving us the option to change hotel. The point is that the hotel is a bit old and need to be reviewed in order to maintain the standard and the value it claims, considering also the external appearance and the very nice location.

  • Stayed: August 2013, travelled as a couple
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9  Thank lionitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded 23 August 2013

Dear traveler,

Thank you for your feedback!
We are sorry to hear that you are not quite satisfied with our hotel.

We are working on changing the issues, as we have ordered new lights(broke down 2 days ago) , renovation of reception and dining hall, elevator and upgrade of rooms .

Welcome back!

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Reviewed 14 August 2013

Our room was a family room and we stayed there for one night. Room was very big and there was nice 46 inch television also with viasat channels. Overall the hotel is very basic but I chose this hotel because of the free food. In the afternoon you can make your own woffels and in the evening there is a buffet.
Customer service could have been more welcoming and the elevator does not work properly and they did nothing about it when I mentioned.

Room Tip: Family room is a best choise even for couples.
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  • Stayed: August 2013, travelled with family
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8  Thank HotelguyFinland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded 23 August 2013

Dear traveler,

Thank you for your feedback!

Hope to see you again,

Best regards from the staff of Clarion Collection Hotel With!

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Reviewed 12 August 2013

Our 4th floor room -We specifically requested a room at the front- and 411 proved to be perfect, while this hotel does not have the kudos of some more heavily branded chains, it was less expensive and much better value with undoubtedly the finest views.
The realistic hotel price includes a fairly modest evening buffet (we were re-aquainted with blancmange), so for any couple not seeking to discharge 100+ pounds per night for dinner into Tromso/Norway's rampantly expensive economy the hotel's offering is extremely realistic.

The lift proved temperamental but reception's careful attention kept any resulting disenchantment at bay.

  • Stayed: August 2013, travelled on business
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3  Thank Northumbriaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreas E, Front Office Manager at Clarion Collection Hotel With, responded to this reviewResponded 14 August 2013

Dear traveler,

Thank you for your feedback!

Elevator is soon to be upgraded with a better mood!

We hope to see you With us again, perhaps in the Northern light season?

Best regards from the staff of Clarion Collection Hotel With!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel With

Address: Sjogata 35-37, Tromso 9291, Norway
Phone Number:
Region: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Tromso
#1 Green Hotel in Tromso
#1 Romantic Hotel in Tromso
#3 Business Hotel in Tromso
Price Range: £97 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Collection Hotel With 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
Clarion Collection Hotel With is perfectly located in the harbor of the city center. Here you are only 50 meters away from the main street of Tromso, close to restaurants and shopping. At all Clarion Collection Hotels the guests have included breakfast, coffee/tea all day, waffles from 15:00(3pm)to 18:00(6pm) and light evening buffet from 18:00(6pm) to 21:00(9pm). The light evening buffet consists of one hot soup, one hot dish and bread. Not a big dinner buffet, but for most of our guests a really satisfying dinner. This makes Clarion Collection Hotel With a really cheap alternative for tourists visiting Tromso. We also offer a relax room with sauna and a steam room at the top of the hotel. Welcome to a warm and friendly hotel where you can feel at home. ... more   less 
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Also Known As:
Clarion Collection With Hotel
Clarion Collection Tromsø
Clarion Tromso
Tromsø Clarion

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