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“Great value hotel”

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Clarion Collection Hotel With
Ranked #1 of 18 Hotels in Tromso
Certificate of Excellence
GreenLeadersPlatinum level
Yorkshire
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great value hotel”
4 of 5 bubbles Reviewed 2 December 2013

Stayed here for 2 nights for a Northern Lights trip. Great location on harbour front which our room faced. We had asked for this and no charge for upgrade.

The staff are all friendly and helpful.

The room was a bit small with a lack of storage space (Ok for 2 days, perhaps not for longer, especially with all the cold weather gear needed) although it has a comfy chair squeezed in. Bathroom was good with a walk in shower which had great pressure and warmed you up lovely. Room was warm without being too hot at night. There is a hair drier and a kettle with coffee etc. Mini bar if required.

The added bonus was the inclusive coffee on tap, waffles in the afternoon and a good hot and cold buffet from 6pm. Shame that we had to miss one night as our trip left at 530pm. Given the price of food in Norway, it really helps keep costs down. The breakfast was also good, lots of it and hot.

i managed to leave my hat and when I rang them up, they had found it and were happy to send it home to me which was really appreciated.

Only the relatively small room and lack of storage has stopped my review being top marks which i know is maybe being picky!

For the money it is great value and I would stay again without hestitation. No wonder it is number one!

Room Tip: Harbour view is good to have
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlfaMaleYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, 5 December 2013
Dear AlfaMale.

Thank you for your generous and extensive review.

We are glad you enjoyed the stay with us and your stay in Tromsø, and wish you very welcome when you want to return to us.

Have a great winter and christmas holidays.

PS: We do have upgraded more spacious rooms available at a small additional cost per night. They are high in demand in this period and not always available.

Best regards

Øyvind vassbotn
General Manager
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1,477 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (396)
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English first
Upminster, United Kingdom
Level Contributor
118 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 30 November 2013

Excellent hotel in good location, staff first rate could not be more helpful. Food very good, with benefit of waffles and evening buffet. Try and get a room over looking the harbour if you can great view.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank Ruddles26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, 5 December 2013
Dear Ruddles26.

Thank you for the review and wish you a lovely winter and christmas holidays to come.
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Charente
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

Excellent stay from beginning to end. The fact that all meals were included in the price made the stay even more enjoyable. Norway is a very expensive country - so any savings here and there are a real bonus. We had the fortune to see the Aurora - at the very end of our 2-300 kms "chase" around the countryside. Standing outside in goodness knows what temperature to see the Aurora was amazing. Days before and days after were a "no show" - so lucky us!! Would highly recommend Roger Larson at "The Northern Lights Bus" - booked through the tourist information. He was a mind of information and never gave up trying to find the breaks in the clouds to give us our glimpse of Aurora.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
2 Thank shedan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, 28 November 2013
Dear Shedan.

Thank you for your kind words!

Chasing the northern lights can be a cold pleasure at times, but when it opens up it is all worth it in the end. I am glad you got to experience it, the hotel and the town.

Have a great winter and holidays to come, and hope to see you back at an other occasion.

Best regards

Øyvind Vassbotn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merthyr Tydfil, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

Beautiful hotel on the harbour, an impressive service given that it is not at the top end of expense and food IS included in the price. We stayed for 3 nights and were able to manage without having to pay to eat out on top, which helped the budget so much.

I would definately stay at this hotel again and recommend it. There is a gymn/sauna facility for no extra charge, and if you are going on a trip, the hotel will arrange soup/rolls if you are missing the buffet. The view from the harbour side rooms was very pretty.

We had a 'superior' room. This had a mini bar which we left alone due to prices but at least it was a fridge. The bathroom was large, and clean, there was shampoo etc, and a hairdryer, plus stacks of tea and coffee including fruit tea, but no decaff coffee. The rooms were very warm but it wasn't necessary to keep the window open, it was perfectly comfortable. The beds were comfy too not too hard and extra pillows were brought promptly when requested.

All in all, the quality of this hotel made our trip perfect, so a big thank you to the staff who keep it so nice and long may this service continue. Hope to see you again soon.

Room Tip: Rooms not on the harbour side may possibly be quieter, but we only heard one ship being loaded and t...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, 28 November 2013
Dear Sarah.

Thank you for your generous review of us!

I am glad you enjoyed your stay and got to use all our facilities. We hope to see you back again as well, and wish you a great winter and holiday to come!

Best regards

Øyvind Vassbotn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

We had only one night at the Hotel With. We were made very welcome at the reception, and a lovely room found, despite having booked in for the wrong night! The rooms come with bed, breakfast and an evening meal, which we much enjoyed. Indeed, after a week chasing the Northern Lights, we had our second best views right outside the hotel. We and other residents took it in turns to pop out and check when best to view. Service was excellent, the staff friendly and helpful, and Tromso a great little city with easy access to the airport.

Room Tip: Go for a room on the fjord - if you can.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DJWebb0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, 28 November 2013
Dear DJ Webb.

Thank you for the review and your friendly words.

I am glad you enjoyed your stay with us and in Tromsø. Have a lovely winter and holidays to come.

Best regards.

Øyvind Vassbotn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 November 2013

My stay at this hotel was very pleasant. Our room was clean and comfortable. The staff was genuinely friendly and helpful - often going out of their way to be helpful. There was a lot of choice for breakfast and the evening meal and the quality was very good. Also liked the fact that the temperature in the hotel was just right - it was cold outside but not too hot or stuffy indoors.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank Karlene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, 28 November 2013
Dear Karlene.

Thank you for your nice review of us.

Wish you all the best for the winter and the holidays.

Best regards

Øyvind vassbotn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
165 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed 20 November 2013

My husband and I, frequent and discerning travellers stayed at the Clarion With last week. The location is brilliant; view is great, check in staff was very friendly and helpful. There is free Wifi (as you’d expect).
However the rooms were fairly small - we had paid NOK 100 for an upgrade to get a harbour view, and whilst the view was certainly worth it, the room was quite small (hard to walk between the bed and the desk to get to the window to enjoy the view).
We did not see any other staff then the receptionist and there was no staff on hand at waffle buffet or breakfast buffet meant messy buffets, tables full of dirty crockery etc and no ability to order anything special or ask for help. The room in which breakfast and the waffle buffet was laid out was very dark and despite being on the harbour side, the view was limited unless you sat next to the window. Breakfast buffet was ok and fairly varied but by no means fantastic. The complementary waffle buffet was a great little treat however unfortunately there was no staff on hand to ask how to operate the juice machines or get a glass of water, or how to obtain hot water for tea. We decided against the complementary (buffet?) dinner mainly for this reason.
There is no car parking for hotel guests although the girl at check in did kindly call to their nearby sister hotel (Clarion Bryggen) to ask whether we could use one of their (limited) spaces. The nearest car park is in the tunnel and this is by no means far, but definitely too far to walk with suitcases so it is an inconvenience and of course it costs money. I forgot my world plug / plug converter and was surprised to find a hotel of this standing was unable to lend me one so I could use my English chargers (Norway has European two prong sockets).

All in all the hotel was ok but I’d hate to think it is the best one in Tromsø (according to TripAdvisor).

Room Tip: Paying for the upgrade to a better view is definitley worth it.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EIDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this review, 28 November 2013
Dear EIDH.

Thank you for your thorough review.

I have taken your feedback about our restaurant with our food and beverage manager to make sure that our staff is more visible in the restaurant area.

We do have some converters for power in the front desk. As we are in the high season with a lot of tourists from the UK, the converters are in high demand. We will however acquire some more to meet the demand.

Hope you had a nice stay in Tromsø, and wish you a great winter!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel With

Property: Clarion Collection Hotel With
Address: Sjogata 35-37, Tromso 9291, Norway
Region: Norway > Northern Norway > Troms > Tromso
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Tromso
#1 Green Hotel in Tromso
#1 Romantic Hotel in Tromso
#3 Business Hotel in Tromso
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Clarion Collection Hotel With 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
Clarion Collection Hotel With is perfectly located in the harbor of the city center. Here you are only 50 meters away from the main street of Tromso, close to restaurants and shopping. At all Clarion Collection Hotels the guests have included breakfast, coffee/tea all day, waffles from 15:00(3pm)to 18:00(6pm) and light evening buffet from 18:00(6pm) to 21:00(9pm). The light evening buffet consists of one hot soup, one hot dish and bread. Not a big dinner buffet, but for most of our guests a really satisfying dinner. This makes Clarion Collection Hotel With a really cheap alternative for tourists visiting Tromso. We also offer a relax room with sauna and a steam room at the top of the hotel. Welcome to a warm and friendly hotel where you can feel at home. ... more   less 
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Also Known As:
Clarion Collection With Hotel
Clarion Collection Tromsø
Clarion Tromso
Tromsø Clarion

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