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Clarion Collection Hotel With
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Reviews (1,690)
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All reviewsafternoon wafflesevening mealsoupharbour viewnorthern lightshot dishlight dinnerincluded in the pricehot drinksarctic cathedraltea and coffeesuperior roomtop floorbuffet dinnermid afternoonon tapreal bonus
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Reviewed 12 March 2014

In a perfect position by the water.Stayed for three nights recently.Rooms adequate,food very good with afternoon waffles a real treat !Staff all very friendly and helpfull,A great base to see Tromso and The Northern Lights which we did see and were amazing..

Room Tip: If available choose a view of the harbour.
  • Stayed: March 2014, travelled as a couple
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Thank TownEndFarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this reviewResponded 17 March 2014

Hi TownEndFarm.

Thank you for reviewing us and your stay with us in Tromsø. Really glad you got to enjoy the northern lights. The weather in March has been quite unstable.

We hope to welcome you back to us another time.

Best regards
Øyvind Vassbotn
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

Positive: location
Negative: staff isn't very friendly, lacking attention to detail and cleanliness, food is low key and buffet needs to be attented and cleaned more often, room wasn'tcleaned properly

  • Stayed: March 2014, travelled as a couple
    • Value
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Review collected in partnership with NordicChoiceHotels.com
Thank Dirk E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this reviewResponded 17 March 2014

Dear Dirk.

Thank you for your feedback to us. I am sorry your stay with us was not up to your expectations. We live out of good feedback and I take your comments with my staff so we can try and prevent this in the future.

We hope you return to us another time so we can be able to make a better impression on you.

Best regards
Øyvind Vassbotn
GM

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Reviewed 11 March 2014

Fellow tripadvisors were right. Not the most showy or luxurious of hotels, but the all-in package of room, breakfast, afternoon waffles and evening meal for the Northern Light chasers and winter sports novices was good value for this part of Norway.

Very helpful staff - even found us an English speaking dentist.

  • Stayed: March 2014, travelled as a couple
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Thank BriefnCrisp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this reviewResponded 12 March 2014

Hi BriefnCrisp.

Thank you so much for the review and your stay. Glad you had a good time with us and hope you return back to us one day.

Best regards
Øyvind Vassbotn
GM

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Reviewed 11 March 2014 via mobile

We stayed 4 nights at Clarion With. The weather was mostly rainy, snowy and windy during our stay and the hotel was always a welcoming place to hang around and return to.

Best part about Clarion With is the all-inclusive meals of breakfast, afternoon waffles, light dinner buffet, all-day coffee/tea and apples. Other than the dining room, it has a cosy adjoining room of sofa and lounge chairs, where we spent our time hiding from the wet cold weather to read and use it's very good wifi.

Wifi was a little weak in the room and occasionally, the connection could drop. Room was cosy, loved to curl up in the big leather chair to read or surf. The bed and pillow were a little soft. Duvet was warm and comfortable. Bathroom functional, hot water came quickly with good pressure. Get a waterfront room, worth the extra cost.

Stayed: March 2014, travelled with friends
Thank chezkelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this reviewResponded 18 March 2014

Dear chezkelly.

Thank you for choosing us after your long journey and also for reviewing us. We are glad you enjoyed your stay and shared your pictures, even though the weather did not present it self from the best side this time.

I will check up with the Wifi. It should have full coverage, so I might adjust the senders around the hotel. Thank you for the tip.

Best regards
Øyvind Vassbotn
GM

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Reviewed 11 March 2014

We stayed in Tromso for 4 nights in March 2014 to catch the Northern Lights. We had read the online rviews and had prebooked a harbour view room, and had the view over the bridge to the Arctic Cathedral & mountains.
I would agree with the previous reviews that the room was basic but comfortable and in particular that there is not a lot of hanging space and practically no drawers (we had taken lots of fleeces, thermal underwear and thick socks etc) which we mostly left in the cases. But its managable for a short holiday.
We didn't use the bar in the hotel, having stocked up at the airport because of the prices in Norway. We loved the breakfasts which were excellent, it was really nice to have access to tea & coffee all day and the waffles which are available from 3-6 pm were fabulous.The evening buffet was less inspiring (for those who still had room after a couple of waffles), but it was very helpful that supper is available early for those who were going out early for northern lights hunting or other excursions.

The staff were excellent: friendly, helpful, efficient & polite.The hotel is well located right on the harbour and a few minutes walk away from everything: the tourist information office, the boats to other islands/ round the fjords,the cathedral and the shops.

We liked Tromso as a town, and found everything we needed for seeing the Northern Lights and other excursions. I'm afraid we didn't make it this time to the cathedral, to any museums/galleries etc. We went twice on Northern Lights hunts with Arctic Guide Service Day Tours and had very good experiences with them. Highly recommend going with DAN if you can.

Room Tip: Recommend booking a harbour view room.
  • Stayed: March 2014, travelled as a couple
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Thank jsmw10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oyvind V, General Manager at Clarion Collection Hotel With, responded to this reviewResponded 12 March 2014

Dear jsmw10.

Thank you for the generous review of us and your recent stay here. Hope you had success with your NL hunt. Maybe come back one summer and experience the rest of Tromsø and maybe to experience the midnight sun?

Best regards
Øyvind Vassbotn
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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