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“Nice and central!”

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Clarion Collection Hotel Folketeateret
Ranked #9 of 100 Hotels in Oslo
Certificate of Excellence
London, United Kingdom
1 review
“Nice and central!”
Reviewed 20 August 2014

I really enjoyed my trip to Oslo and the hotel had a positive impact on my overall experience. The hotel was centrally located, the staff was nice and friendly, and the rooms were quiet and comfortable. It was an added bonus that breakfast, snacks and dinner were also included - the food was great quality.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank Eric A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this review, 21 August 2014
Dear Eric A,

Thanks for such a great review. We love hearing from happy guests and are thrilled you enjoyed our beloved Oslo and your stay at Clarion Collection Hotel Folketeateret that much.

We hope to see you back again soon.

All the best
Wilhelm Hartwig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014 via mobile

Stayed here whilst in Oslo, and it didn't disappoint. Rooms were spacious. Hotel staff extremely helpful. Best hotel breakfast I have seen. And on top of that light dinner also complimentary which was very tasty and afternoon tea on the terrace... the freshly made custard doughnuts were amazing. Would definately stay here again. Very relaxing. Can not fault the hotel or the staff. Perfect.

Stayed August 2014, travelled as a couple
Helpful?
Thank verity f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this review, 19 August 2014
Dear verity f,

On behalf of the entire team at Clarion Collection Hotel Folketeateret, I would like to thank you for your wonderful feedback. We truly appreciate you taking the time to reach out and share your fantastic comments. Your feedback truly inspire us to continue personalizing each and every guest stay.

We hope to see you again soon.

All the best
Wilhelm Hartwig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bodø, Norway
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 August 2014

I have stayed in many hotels in Oslo and this is the best. Loved the huge room, the bed, the bathroom, the design. Very comfortable. Good location. Great breakfast - perfect! Free food service on the top floor which was also perfect. Great service.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank elisestravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this review, 17 August 2014
Dear elisestravels,

We are so thrilled to hear your experience at Clarion Collection Hotel Folketeateret was wonderful. We appreciate you taking the time to share it with us and look forward to welcoming you back again soon.

All the best
Wilhelm Hartwig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
Level Contributor
271 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 15 August 2014

My wife and I stayed here for 3 nights in July of 2014 during a particularly warm period. We liked many things about the hotel, but our room was really hot when we arrived and we could never get enough fresh air to cool it off. The windows only opened slightly and the hotel had no fans to move the air, so our entire stay was not as comfortable as it could be. The area has a lot of nightlife and we were disturbed a lot on a Saturday night. Since it was so hot, we couldn't close the windows to shut out the noise.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Boulder-USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this review, 17 August 2014
Dear Boulder-USA,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We did experience a quite unusual heat wave in July / August this year. At the same time we experienced some problems with the cooling functionality on our ventilation system. This has now been fixed and the system is again working as it should.
We do apologize for your less than perfect experience with us and hope that you will afford us the opportunity of welcoming you back in the not so distant future. Please reach out to me directly prior to your next arrival so that I can make sure it is a flawless experience. wilhelm.hartwig@choice.no

All the best
Wilhelm Hartwig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 August 2014 via mobile

A group of five friends stayed four nights at the Clarion In July on our trip through Scandinavia.

The first positive thing for us was the location close to the railway station. Easy with our bags and then central as a base to explore the city by foot.

Service was great right from the outset with the reception staff being friendly and helpful.

There was a mistake with our room in giving us a single rather than a double but no trouble. They gave us a key to a second room and we had until morning to give the first room key back.

The next real positive was the food. Complimentary coffees and pastries upstairs on the rooftop from 3 pm and dinner at the same venue. Breakfast was also the best buffet we had on our four week trip through Scandinavia.

The rooms are really well furnished with the only issue being the narrow gap at the foot of the bed.

One really to consider.

Stayed August 2014
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this review, 15 August 2014
Dear Chris B,

Thanks for the great feedback. We truly appreciate you taking the time to share. Please come back and stay with us again soon.

All the best
Wilhelm Hartwig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BBW
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 August 2014

As I booked this hotel I thought it would be great. Its very well located, nice welcome st the reception but as we came to the room it was a bit of surprise. The room was really small, one suitcase had space, the second was difficult to open (there is no possibility for storage so you need to leave from the suitcase). Bath had a nice design, but again no storage space at all.
The location is very central and we could explore everything easy. In the night we had our surprise. The next building to the hotel has a roof bar so the musik was so loud that there was no way we could sleep till 4 am!!
The beakfast was good, dinner at the lounge nice as well. Unfortunately the hotel is to expensive for the quality of rooms and no sleep at night. We traveled through Norway 10 days and stayed at 5 different places and I mast admit this hotel was not the one on the top of the list. Its a shame, it could do much better.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Zajka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this review, 14 August 2014
Dear Zajka,

Thank you so much for sharing your experience. Your opinion is very valuable to us.
I would first like to apologize for your less than perfect experience with us. There is never an excuse for guest dissatisfaction, and this is certainly not the impression that we want our guests to leave with. As you rightfully point out, our smallest rooms do not provide a lot of extra space for luggage. On the other hand, we do have various room categories in the hotel. One of our bigger rooms would probably suit your needs in a better way.
We do apologize for the inappropriate noise from our neighbor building. We are certainly not happy about this and will take action towards the establishment.

On a positive note it is pleasing to read that you enjoyed the food and the location of the hotel. We sincerely hope that you will grant us the pleasure of having you staying with us again. In that case be sure to let me know when you are in town so I can oversee your reservation. wilhelm.hartwig@choice.no

All the best
Wilhelm Hartwig
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Russia
Level Contributor
380 reviews
266 hotel reviews
common_n_hotel_reviews_1bd8 701 helpful votes
Reviewed 13 August 2014

In the very heart of CPH everything this chain property could offer you a great smart cozy room plus excellent breakfast and even dinner for free! Save on danish prices! Great staff, great deal. We loved to stay there.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank alexzhdanov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilhelm H, General Manager at Clarion Collection Hotel Folketeateret, responded to this review, 17 August 2014
Dear alexzhdanov,

I believe your review was meant for a hotel in Copenhagen? It is great to see that you had such a positive experience. Warm welcome to Clarion Collection Hotel Folketeateret next time you're headed to Oslo (Norway).

All the best
Wilhelm Hartwig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Folketeateret

Property: Clarion Collection Hotel Folketeateret
Address: Storgata 21-23, Oslo 184, Norway
Region: Norway > Eastern Norway > Oslo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #9 of 100 Hotels in Oslo
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Clarion Collection Hotel Folketeateret 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
We offer complimentary breakfast buffet and free WiFi included in the price. You will also see that we offer fresh fruit, coffee and tea all day long in the reception area, afternoon waffles or homemade pastries and a light evening meal served in our 7th floor lounge, this also has a nice adjoining room-top terrace. If you want to work-out you are free to use our well-equipped gym. The hotel is situated within walking distance from the Airport Express train, the central station, shops and restaurants.Our entrance is inside the Folketeateret passage were you will also find several restaurants and a theatre. ... more   less 
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