My honest advice: stay in a 3* hotel, spend the money you save on a decent meal! The buffet is like this 4* hotel – Mediocre at best.
Perhaps this hotel complies with the strict letter of the rules to qualify for their 4*, however what would be a passable (but overpriced) 3* hotel falls far below the standards I expect from a 4* hotel.
Our room was small, looked very tired and dirty, and well in need of refurbishment. For example the toilet roll holder was broken and placed on the toilet, the skirting board was cracked, paint was pealing and the room smelt musty unless the windows were left open (I feel sorry for guests who stay in the winter). We didn’t ask for a replacement as we were so exhausted when we arrived, however I strongly feel that every room in a 4* hotel should be 4* standard.
Some of the things that you take for granted in a 4* hotel are not available, for example a concierge who will look after baggage in a reasonably secure place while you explore the town. They have a tiny room where you can leave things, however it is left open, and guests are just invited to drop off or pick their things up. I'm reasonably fit and was able to haul my bags onto the top of the chest high pile of bags, however felt uncomfortable leaving my laptop in the room, least someone walk out with it or the mountain of bags fall onto it. There was no space to hang a suit bag.
The staff were unhelpful. I have several examples. Perhaps a typical example is an 80 year-old gentleman who was checking out before me who I had to help with his bags because the staff did not offer. I don't expect this kind of service in a 4* hotel, in fact I don't expect anyone in the service industry to watch an elderly man struggle with bags.
There are no "extras", for example was unable to borrow an umbrella on a rainy day (none left), purchase an Oslo pass (they don't do that). They also tried to charge me twice, and had to show them my online booking receipt, and then e-mail it to them before they would believe I had already paid.
Oslo is an expensive city, and they do offer a complimentary buffet in the evening but it is very mediocre. My honest advice: stay in a 3* hotel, you will get the same quality of service and accommodation and spend the money you save on a decent meal!
- Official Description (provided by the hotel):
- A stay at Hotel Gabelshus offers a deep dive into the culture and history of Oslo. The interior is composed of historical details and fantastic paintings. Being in the heart of an elegant residential area and in walking distance from Vigelandsparken, Aker Brygge and the Royal castle you are guaranteed an exciting stay in Oslo.The hotel offers tasty meals in a charming atmosphere with access to our popular terrace for outside dining. Enjoy your breakfast or complimentary evening meal surrounded by murals reflecting the history of the area. The special atmosphere of the dining room and lounges around has been a background of various fashion shoots.Hotel Gabelshus offers a range of salons with a relaxing atmosphere- the hotel library has a dignified style where you can relax with a book, watch TV or enjoy a glass of wine. The so- called fireplace room is furnished with antique furniture and calming colors offering relaxation in comfortable armchairs in front of the open fireplace.Hotel Gabelshus has a long and exciting history. The mansion was erected in 1912 and was originally a lodging house. The three first managers and owners were women, one more special than the other. Miss Sommerfeldt who ran it from 1933-45 lived herself in the building with her two parrots that had free access to anywhere in the building. She ran the place in a caring and authoritative manner at daytime and used to relax with her guests smoking a pipe in the evening. ... more less
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- Also Known As:
- Clarion Collection Gabelshus Hotel Oslo
- Clarion Collection Oslo
- Clarion Oslo