Our family booked a total of 3 rooms for a weekend in April. 2/3 were dissatisfied. The main issue was difficulty booking. Their website's online booking feature does not work, so you must call during business hours, which if you are outside the local time zone isn't convenient. 2/3 rooms had problems booking and required a follow-up phone calls as there was a mistake or problem accepting payment .It seemed their system is perfectly suited for local guests, using Norwegian bank cards, but are apparently not conducive with international travelers with foreign cards. One room was booked via a consolidator to avoid dealing with their arcane booking system, one guests was told the room was canceled upon arrival and that it was her fault. We later learned it was an internal error, yet no apology was offered. Rather, she had to pay the difference in the room rate and told it wasn't their problem that the cost had gone up. The reception seemed quite happy to turn away business, rather than be understanding and helpful. In addition, once they finally got into their room, it had not been properly cleaned. There was rubbish in the bin and a few other issues. The others were satisfied with their room quality, but not happy with the hotel's ability to control a loud student party on the premises which continued late into the night on the hotel grounds immediately outside the guest rooms . This hotel is potential very nice, and in a beautiful and interesting location. However, the staff's lack in attention to their guests, to cleaning detail, or maintaining general professional standards is enough cause to never do business with this hotel again.
- Official Description (provided by the hotel):
- Voksenåsen Hotel - ’Pearl of Nordmarka'Voksenåsen is the hotel located on Oslo’s rooftop, with the world famous Holmenkollen Ski Jump as one of its closest neighbors. Miles from the noisy city, but yet so very near. As long as you carry on driving uphill you are heading in the right direction – until you reach a unique hotel offering Oslo’s most spectacular views, a relaxed and international atmosphere. A distinct, contemporary interior helps to inspire the guests. Something out of the ordinary, this will always entice you to come back.Voksenåsen’ s location, 20 minutes from Oslo city center and 501 meters above sea level, combines the close proximity to the woods of Oslomarka, the forested and hilly areas surrounding Oslo. Another close neighbor is the Oslo Vinterpark ski center, all this makes Voksenåsen the ultimate hotel for anyone wanting more than just another city break. ... more less
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- Also Known As:
- Voksenasen Hotel Oslo