This rather new hotel is located on exclusive and artsy Tjuvholmen; the two peninsulas beyond Aker Brygge. Tjuvholmen as an area is also pretty new - in fact, parts of it is still under construction. However, most of it is finished and it has turned out really good. The surroundings of the hotel are wonderful - you can easily spend half a day just walking around Tjuvholmen.
I stayed here for one night, in a Deluxe room. The prices are - I believe - highest in town. The Deluxe room was priced approx 25 % higher than a similar room at Hotel Continental. By no means can it be compared to the most expensive hotels in the world, but for Oslo they are priced high, so my expectations were also high.
One of the first thing you will notice is the high presence of art, which harmonizes well with the profile of the Tjuvholmen area, including the Astrup Fearnly musuem (to which hotel guests have free admission) The hotel is filled with art - from the entrance, to the lobby, elevators, corridors and rooms. Very nice.
Check-in was quick and smooth. I was offered a refreshing towel on arrival. I was not offered rooming or assistance with luggage. However, I only had a small weekend bag and when I arrived it was very hot in Oslo, so I actually just wanted to get up to my room to freshen up. Perhaps this was picked up by the receptionist and they shortened the check-in procedure?
My room was on the 6th floor (I reckon the top floors were used by Beyonce and her entourage at the time) and was of very good size.
+ Excellent bed
+ Floor-to-ceiling windows
+ Very high quality linens/towels/slippers/robe
+ Generally high quality of furniture and decoration
+ Espresso machine
+ Samsung tablet to control TV
+ High-quality dock for iPhone/sound system (Geneva)
+ Excellent bathroom with bath and basin in the main room, then separate rooms for a rain shower and the toilet.
+ Ecological toiletries
+ Excellent minibar selection
+ Great selection of TV channels
+ Good, stable WIFI
The "in-room shop" located in one of the drawers is certainly an interesting concept. One on hand, it's pretty convenient to have such a good selection of high-quality necessities and treats in the room. On the other hand, it's of course a way for the hotel to make money and as a guest, I almost feel forced to buy an expensive toothbrush and toothpaste from the drawer, rather than just getting a dental kit from the front desk. It also takes up space.
Some disappointments with the room/stay:
- No welcome gift/wine/chocolate/other treat
- Very small balcony without furniture (probably because it couldn't even fit a chair)
- Except for two green leafs, there were no fresh flowers
- My room was one of furthest away in the corridor, which reduced quite a bit of the view and my main view was an apartment building
- No turn-down was offered. This might be explained by the fact that I had DND on for an hour around 7.30-8.30 PM. However, they could have offered it around 9 when DND was off.
- Even though the toiletries were of high quality, I believe the selection was a bit limited/boring.
- No newspaper was offered (why not offer it digitally through the tablet - would have been cool)
- No guest preference form prior to arrival
One might certainly consider this minor details, but at this price level and one room category up, I expect these details to be there.
I integrated very little with the staff, but from the little integration I had, they all appeared to be kind and professional.
I didn't have the breakfast, so I can't say anything about that.
Would I return? Even though I enjoyed my stay, I'm actually not sure I will return - it would most likely depend on the prices compared to other hotels at the time.
- Official Description (provided by the hotel):
- Stepping into THE THIEF is sure to rob you of something. Something familiar and shall we say, enslaving at times. And the thing is that the hotel is so good at it… that you might not notice until the end. You suddenly find yourself engaged in a world of new impressions: cutting-edge art, architecture and world-class gastronomy.And then it hits you, what’s been stolen from you…you haven’t had a single thought about your very long to-do list, the responsibilities at home, the everyday worries. ... more less
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