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“Just enough”
Review of Citybox Oslo

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Citybox Oslo
Ranked #23 of 100 Hotels in Oslo
Certificate of Excellence
Newtown, Pennsylvania
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Just enough”
Reviewed 14 July 2014

Perfect location if you're travelling by train as it's just an easy few blocks from the station, and just 1 block off of the main pedestrian thoroughfare, Karl Johansgate. There is not much else on Prinsensgate itself but there is a small (though somewhat pricey, but what isn't in Norway?) coffee shop on the corner if you're walking toward the city center. It will be a bit noisy if you were hoping to sleep with open windows -- Prinsensgate is a bus route and the buses seemed to run late into the night (and there are the pedestrian crossing signals which make noise as well) -- but with the windows shut tight almost all the noise is mitigated. The "no front desk" thing was actually not a problem as the 1 person on staff was still able to help with questions when needed. The room was sparse, but tidy and clean. Would definitely consider other Citybox hotels given our experience.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Kendra_J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OsloCitybox, Manager at Citybox Oslo, responded to this review, 16 July 2014
Hi Kendra_J!

Thank you so much for a great review of our hotel!

So glad that you liked our location! But when you are staying in the city center, there will always be some noise, but for those who are sensitive to noise we recommend requesting a room facing our backyard. :)

Glad that our Citybox Host could help with your questions. We are always available, and will do our best to help!

Thanks again for recommending us!
Hope to see you again!

Best wishes,
Citybox Oslo
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
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Arizona
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 July 2014

Stayed one night 6/30/14. Easy walk from the train/bus station - less than 5 minutes and easily located. Checkin was a bit spotty - the machine did not print out a receipt and I promptly forgot my room number. Fortunately the attendant was easily found (using phone by checkin machine) and able to quickly solve issue. Room was exactly as expected - small, clean, quiet. Wifi was about average for hotels. Note this is advertised, but these is no TV in the room which was a bummer. Overall, totally recommended.

  • Stayed June 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank coronella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OsloCitybox, Manager at Citybox Oslo, responded to this review, 14 July 2014
Hi coronella!

Thank you so much for a great review of our hotel!

So glad to hear that you enjoyd your stay, and that you found us to be value for money. We have chosen to upgrade our WIFI in stead of offering TV's, that way you can stream whatever you prefer to your smartphone or laptop.

Thanks again for recommending us!
Hope to see you again!

Best wishes,
Citybox Oslo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 July 2014

A great little hotel with none of the modern conveniences. (This is a good thing!) Just a clean, safe place to stay with comfortable beds and large bathrooms, at least by European standards. We had one room with a double bed and another with two twin beds. We made good use of the fridge, microwave and kettle in the common area for a simple breakfast. The location was perfect for walking from the ferry from Copenhagen and steps to the train station. I wish they had a City Box in every city in Europe. They are a solid step up from a hostel and definitely a hotel, in my opinion. Trip Advisor should list it as such.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
Helpful?
Thank bishopofthebay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OsloCitybox, Manager at Citybox Oslo, responded to this review, 10 June 2016
Hi!

Unfortunately there had been created a duplicat profile of our hotel at Tripadvisor. We managed to connect the two profiles in June 2016. But when we connected these two profiles we received over 150 reviews that had not yet received a response.

We take all feedback from you Tripadvisor-reviewers very seriously, and we therefore normally always respond within 2 days. However, as many of the extra 150 reviews deal with matters that we have already reacted to (many are even from before our completed expansion in December 2015) were are not able to write an individual response for each review. But rest assured that all the 150 reviews were still read, and we greatly appreciate all the feedback!

Thanks for making us better, and hope you will visit us again! :)

Best wishes,
Citybox Oslo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Millburn, New Jersey
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 July 2014

The hotel is nice and clean, small and simple, but good for the price. The problem for us was we could not use any our US credits card to check in, because our cards do not have pin. There was no hotel staff on duty could help you. If you do not have a chip-pin card, do not book it.

Room Tip: Have a credit card with chip-pin. No staff in hotel.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank abbyjiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OsloCitybox, Manager at Citybox Oslo, responded to this review, 10 July 2014
Hi abbyjiang!

Thank you so much for your review of our hotel!

We are a bit puzzled by your feedback as we do not understand your comment that there were no hotel staff on duty? There is always a Citybox Host available at the hotel, and our host will gladly offer an alternative payment methode for those who do not have pin codes on their card. And since you are reviewing other parts of the hotel, we assume that you still managed to check in, so you must have received help from someone? We would really appreciate if you could elaborate a bit on this part to us through an e-mail?

Hope to hear from you!

Best wishes,
Citybox Oslo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 7 July 2014 via mobile

Stayed for three nights and chose the hotel based on price and Tripadvisor reviews. I actually really like the Citybox automated checkin and checkout process. There are lots of maps, brochures, etc available, a communal fridge and kettle, vending machines with sandwiches and lounge area--all these things make you feel taken care of, even if there's less of a staff presence than at other hotels. My single room was basic but fine, and wifi was good. Close to the train station for quick connections to the airport. Would stay here again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank violetvale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OsloCitybox, Manager at Citybox Oslo, responded to this review, 10 July 2014
Hi violetvale!

Thank you so much for a great review!

So glad to hear that you booked us based on our Tripadvisor reviews (and price of course!), we really appreciate all the fantastic feedback we are getting from you guys!

We try our best to offer simple and modern solutions in stead of having our hotel crowded with too many expensive employees, and in return we try to offer a consept that offers great value for money!

Hope to see you again!

Best wishes,
Citybox Oslo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 July 2014

First off the check in was amazingly simple. I think all hotels should be this way. Room was very comfy and the location of the hotel was great. I would stay here again next time and I'm in Oslo

Short walk from oslo main train station makes this even better!

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OsloCitybox, Manager at Citybox Oslo, responded to this review, 10 June 2016
Hi!

Unfortunately there had been created a duplicat profile of our hotel at Tripadvisor. We managed to connect the two profiles in June 2016. But when we connected these two profiles we received over 150 reviews that had not yet received a response.

We take all feedback from you Tripadvisor-reviewers very seriously, and we therefore normally always respond within 2 days. However, as many of the extra 150 reviews deal with matters that we have already reacted to (many are even from before our completed expansion in December 2015) were are not able to write an individual response for each review. But rest assured that all the 150 reviews were still read, and we greatly appreciate all the feedback!

Thanks for making us better, and hope you will visit us again! :)

Best wishes,
Citybox Oslo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, Maryland
Level Contributor
218 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 3 July 2014

Just stayed there for 2nd time in 10 months for business. Good location near railway station. Everything you need as a business traveler and nothing you don't-- a good value for one of the most expensive cities in the world! Good choice for business travelers who don't mind self service.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Manningjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OsloCitybox, Manager at Citybox Oslo, responded to this review, 4 July 2014
Hi Manningjen!

Thank you so much for a great review of our hotel!

We totally agree with your husband! :) We have so many tourists staying with us, but we share your view that the hotel is totally suited for business travels as well. For anyone who wants to save their travel costs, we try to be a different option that offers value for money!

Hope to see you again!

Best wishes,
Citybox Oslo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citybox Oslo

Property: Citybox Oslo
Address: Prinsensgate 6, Oslo 0152, Norway
Phone Number:
Region: Norway > Eastern Norway > Oslo > Sentrum
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #23 of 100 Hotels in Oslo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Citybox Oslo 3*
Number of rooms: 216
Official Description (provided by the hotel):
Citybox is a modern economy hotel with low prices. Our rooms are cheap because we keep our running expenses down while still offering our guests what they really need: a simple and stylish room with a delicate bath, a comfortable bed, a good chair, a desk and a place for hanging your clothes. Wireless broadband is available free of charge throughout the hotel. Citybox combines simplicity with comfort and low prices. The hotel is located in the centre of Oslo, 5 minutes walking from Oslo S, train staion. If you want to spend your money on something other than a minibar and room service, then Citybox is the place for you. Oslo is full of bars. Why do you need one in your hotel room? We recently teamed up with a cafe that offers breakfast, lunch and dinner for all our guests, and also provides a 10% discount for our guests. In addition they also cater to our meeting rooms. The cafe has a direct entrance from the hotel. ... more   less 
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