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“Fantastic hotel, we`ll be back!”

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Clarion Collection Hotel Bastion
Ranked #21 of 101 Hotels in Oslo
Certificate of Excellence
GreenLeadersSilver level
Oslo, Norway
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fantastic hotel, we`ll be back!”
Reviewed 30 June 2011

The hotel staff did an awesome job - great service! We stayed at the hotel during our weddingweekend, and it was an amazing experience. The rooms were really beautiful, breakfast and eveningbuffets nice, and when empty, the serviceminded staff refilled at once.
The only slightly negative thing to say is that the outdoor environment is the worst part of Oslo. But the better areas of the city is only a few minutes walk away- and you`re close to everything when staying there. definitely our first choice in Oslo!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank EllenLNI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, General Manager at Clarion Collection Hotel Bastion, responded to this review, 1 July 2011
Dear Ellen,

Thank you so much for your fantastic review! We have increased staff in the kitchen, so they will also have the time to make som specialities each day,- such as smoothies or our very nice muffins. Regarding the area I have som good news:Work will be going on the night between July 5, and 6., after that main work night time will be finished. And, there are actually archeological treasures found there. Our street will also be upgraded this fall, which will improve the area.

A warm welcome back!

Best regards
Hilde Hammervold
Managing Director
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
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English first
Trondheim, Norway
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2011

An excelent place to stay for business travels. Just a 5 minute walk from the central station. Very friendly staff. Evening meal and free internet included. Charming nd quiet rooms with excelent beds.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JaHA70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, General Manager at Clarion Collection Hotel Bastion, responded to this review, 1 July 2011
Dear Frequent Business Guest ,

Thank you so much for your splendid review. We are so glad you appreciate the Hotel Bastion as your " Home away from home".

We wish you a nice summer holiday, and a warm welcome back !
Best regards
Hilde Hammervold
General manager
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Madrid, Spain
Level 6 Contributor
109 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 25 June 2011

Walking distance from train station, room fitted family of 5 and had a nice balcony. Good service, small but sufficient gym. Good breakfast. Dinner included. Very good value for money (for Norway).

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel12370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, General Manager at Clarion Collection Hotel Bastion, responded to this review, 1 July 2011
Dear Family from Haugesund,

We are so happy your whole family enjoyed your stay with us at the Hotel Bastion. We are also pleased that you found the hotel Great value, with the evening buffet, waffles etc offered all our guests.

Have a nice summer!

Best regards

Hilde Hammervold
General Manager
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London, United Kingdom
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2011

Stayed at the Bastion with a group of friends at the beginning of June.
The location was excellent being a short walk from the city centre and the main railway station.
Staff at the reception were very helpful and friendly and the rooms clean and well appointed.
The buffet dinner and breakfast was a big bonus given the high prices in Oslo as was the noon checkout.
Highly recommended.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank worldwide080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, General Manager at Clarion Collection Hotel Bastion, responded to this review, 22 June 2011
Dear guest from London,
Thank you for your very nice review! We appreciate especially that you complement our food offers, and helpful staff.

Best regards
Hilde Hammervold
General Manager
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Norway
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2011

Location: Near the Opera and a few minute walk to the main street Carl Johan and the train station. I prefer to live even closer to Carl Johan. Quiet street in day time, but would not recommend anyone walking alone at night. There were junkies and prostitutes at almost every corner.

Room: Had an upgraded room. Room was not very large, but had a bath tub and a great bed which you could regulate the madress with remote control (for elevated legs or back). The hotel and room had a kind of shabby chic style, but some things were only shabby. Quiet room even with veiw to the street and hear very little from other rooms and the hallway.

Breakfast: Very small breakfast area and very understaffed. Had to sit in the reception area one time, and the nest day we sat in the breakfast area but it was so crouded that the you almost had to stand every time someone wanted to pass you to get to their table/buffet. Empty tables did not get cleaned, no one got our plates during the meal, coffee machine was constantly out of milk for lattes, constantly out of juice. Missed dried fruit for my cereal. Did like you could fry your own egg and some days there was smoothies. Good bread. Good quality on the food that was there. Pluss for a lot of bacon!
They had a free evening snack/meal but never tried it.

Service: Not bad and not great. They were nice and friendly. Could be times you had to wait a long time for service due to a small number of workers at the hotel. Several times we had to wait because the staff was probably helping the kitchen or they were on the phone taking a booking.
Dissapointed that when we asked for parking for our car they said we had to park in a parking house which costs several hundred kroner per night. We found by our selves great street parking around the corner which was perfect because it was free in the afternoon/night. They never mentioned this.
Free wireless internet and coffe/tea in lobby.
Had a nice relax room in the basement with jacuzzi, sunbed and training equipment.

Only stayed here because we had a gift card. Would not stay here again unless the price was really good.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank KifTos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, General Manager at Clarion Collection Hotel Bastion, responded to this review, 22 June 2011
Dear guests from Norway,

We are sorry we did not manage to fulfill your expectations this time. I do not quite agree to your description of the street picture, but it is a problem of the city of Oslo that the area around the central station does have some problems. This goes for all the area and central hotels unfortunatly, not only Bastion.

We are also sorry about your experience as the breakfast area has been to crowded. As we have had som many guests last month, we have now staffed up, so our guests for the summer should not experience the same.

We have made a note to promote the street parking at certain places around the hotel, which are free from 18-9 . Thank you for reminding us about this. As most guests ask for parkinghouse, we probably have forgotten to mention the street parking ( not to many places though).

We hope we will be able to welcoming you again, so we can improve your impression of our hotel.

On behalf of the Hotel Bastion
HIlde Hammervold
General Manager
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Chicago, Illinois
Level 4 Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 June 2011

Overall, we were very pleased with the Clarion Hotel Bastion. It was a convenient 10 minute walk to the train station. The rooms were small as typical of Scandinavian hotels, but they were clean and in good condition. There is construction across the street but it didn't cause any problems for us. The hotel breakfast was excellent plus they offer free waffles/pancakes in the afternoon and (amazingly) free dinner at night. The dinner wasn't huge, but in such an expensive town, getting anything for free is incredible. The front desk staff is friendly and helpful. And we appreciated the free WI-Fi.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Angie1105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, General Manager at Clarion Collection Hotel Bastion, responded to this review, 22 June 2011
Dear guests from Illinois,
Thank you for for your nice review! We have manye large rooms,- next time ask for a room facing the front. W are happy the construction work did not bother you, as these are the comments from most guests the last months. There are archeologicals working there now, detecting historical pieces, and this does not make much noice... We are also happy you enjoyed our free meals!
Welcome back!
Best regards,
Hilde Hammervold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 6 Contributor
202 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 12 June 2011

Stayed here for 2 nights and absolutely loved it. Good value for money. Within 10 minutes walk of train station. Clean and modern hotel. Free tea and coffee in lobby all day long. Breakfast included with good selection of food. Free pancakes from 3pm to 6pm - make your own. Complementary evening buffet. Basic buffet it may be but it's free, clean and plentiful. Don't moan! In a country where an average meal for 2 with 2 mains and 1 non alcoholic drink each - £50 it is most welcome. I suggested the step in the dining room should be marked and the hotel wrote back saying they were doing it. Fantastic response and very helpful to guests. The receptionists were lovely and in particular Marius helped us very much. What a pleasant and helpful young man. 5* to him. But all the staff were lovely. Free internet in the lobby. Nice sized rooms, clean and tidy. Minibar in room. Large screen TV. I cannot recommend this hotel enough! Thank you for a very enjoyable stay.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Markaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, General Manager at Clarion Collection Hotel Bastion, responded to this review, 22 June 2011
Dear guests from Nottingham,

We are humble and thrilled by your very nice review. Thank you so much!
Hope to see you again soon,
A warm welcome back,
On behalf of Marius and the rest of the staff

Hilde Hammervold
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Bastion

Property: Clarion Collection Hotel Bastion
Address: Skippergata 7, Oslo 0152, Norway
Region: Norway > Eastern Norway > Oslo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#2 Green Hotel in Oslo
#7 Business Hotel in Oslo
#9 Romantic Hotel in Oslo
#9 Family Hotel in Oslo
#13 Luxury Hotel in Oslo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clarion Collection Hotel Bastion 4*
Number of rooms: 99
Official Description (provided by the hotel):
Hotellet er inspirert av engelske boutiquehotell og legger vekt på å skape en hjemmekoselig stemning for deg som gjest.Med fyr på peisen ønskes du velkommen til vår spisestue, hvor du også kan Afternoon tea,kveldsmat og frokost - uten tillegg i prisen. Rommene som var nyoppusset sommeren 2009 er gjennomført i en trendy,boutique-stil, mens deluxe-fløyen holdes i en engelsk kolonistil. Noen av rommene har utsikt over det nye Operahuset og havneområdet. ... more   less 
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Also Known As:
Clarion Collection Bastion
Clarion Collection Oslo

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