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“Lovely room, tiny bathroom but still good value”

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Clarion Collection Hotel Bastion
Ranked #19 of 102 Hotels in Oslo
Certificate of Excellence
GreenLeadersSilver level
Level 5 Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Lovely room, tiny bathroom but still good value”
Reviewed 19 June 2013

The hotel is located near the harbour and the new opera house. It took us about 5 or 6 minutes to walk there from the train station - although the pavements have quite a camber, which makes wheeling large suitcases not the easiest of tasks! There are also T-bane, tram and bus stops not very far away.

There are plenty of shops, restaurants, cafés and places of interest within easy reach but you may also want realise that this appears to be something of a red light district. Each evening, we spotted several prostitutes, plying their trade along the street. Having said that, the area never felt particularly unsafe.

The building itself is really nice and we loved the smart, chic décor. Reception staff were always very helpful indeed.

Our room was spacious but the bathroom was absolutely tiny. Everything was crammed inside and the corner shower had two folding doors which you had to fold inwards in order to use the basin or toilet. There was very little shelf spaces for toiletries and the lighting was abysmal. (Why do hotel room designers so often not realise that decent lighting is important for shaving, putting on makeup, etc?)

Otherwise, we loved the main bedroom. It was beautifully decorated and very comfortable, as were the beds themselves. An ironing board and iron were included, as well as a decent-sized 'fridge (empty, so you have plenty of room to pop in your own drinks, sandwiches and cakes).

A multitude of plug sockets meant that we had plenty of choice when using a hairdryer or charging up our phones. In fact, I've never seen an hotel room with so many sockets - excellent! One problem, though, was that the master light switch at the bedside didn't just switch off the lights in the room but also cut power to the sockets. We only found this out when we awoke one morning to uncharged phones.

The view from our 8th floor window was of a brick wall and roof. However, I had requested a quiet room and this certainly did fit the bill admirably. Given the choice between a good view and a peaceful night's sleep, we'd choose the sleep anytime! It really was nice and quiet, especially for a city centre hotel.

As is normal for Clarion Collection hotels, complimentary breakfast and dinner buffets, waffle time and water/hot drinks are provided. It was good to find locally made butter available at breakfast and we were delighted to discover that they have 2 double waffle makers for use during waffle time (cuts down queueing time and great for couples and families).

One other point I should make is that you need to use the keycard to lock as well as to open the room door. We'd never come across this before and it was fine once we realised that this was necessary.

This is a very nice hotel, with a few quirks, which we feel provides good value in Oslo. We'd be happy to stay there again - although a larger bathroom would be a big improvement!

  • Stayed June 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank tasmanian-wolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
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Tønsberg, Norway
Level 5 Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 June 2013

We stayed only one night but arrived early and the room was ready.
The staff was very helpful and very skilled to answer all sort of questions.
We did have a very nice breakfast Sunday morning and for us nothing was missing - felt like home:)
The hotel is located very near the new opera house in Oslo. Close to the main pedistian street "Karl Johan" and a 5 minutes walk to the railway station.
The room was quiet, nice and clean - the bathroom as well.

  • Stayed June 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Bmpaulsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Level 6 Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 June 2013

The hotel is very close to the Central Train Station (within a 10-minute walk) and easy to find. I was in a superior double room (#712) in the older wing of the building. The room was small but manageable - I have been in smaller in Europe. The bathroom was a nice size and it was clean. My room looked out on a courtyard which was shared with the newer wing; the double windows opened to let the fresh air in. The room was fine - I heard that the upgraded rooms in the new wing are better but a little out of my price range for a business trip.

The room was quiet and it also had climate control (ac/heat). The bathroom had soap dispensers in the shower and sink area. I think the soap was dual purpose (body wash and shampoo) but if you need conditioner in order to get a comb through your hair, bring some with you (I did).

A great feature of the hotel was the complimentary breakfast, afternoon waffle station, and the well stocked dinner. Both breakfast and dinner had a wide variety and generous amounts of food. The dinner soup was always tasty, a hot item was always offered (like salmon patty, salmon fillet, tacos, etc.), as well as salad items and cold cuts/cheese and amazing breads. There were also free beverages. You could purchase alcoholic beverages; I had wine and beer but they did have many liquors available too.

The gym was recently refurbished. They had a variety of cardio machines as well as televisions to watch.

The staff was warm and friendly. I felt welcome. By the way, the road construction across the street appears to be completed so I don't think noise will be a factor.

Room Tip: I always like rooms on high floors. The upgraded rooms are in the new wing.
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScDGal2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Molde, Norway
Level 5 Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 June 2013

Amazed that this hotel can charge 2150 NOK per night for a 15sqm room. The bathroom was tiny, the floor slopes so the shower can drain, which causes the toilet to site on an incline, to make it worse in my room it was angled towards the wall, the gap between toilet and wall was less than 10cm, how is a person supposed to do there business on this? My shower this morning was stone cold, this is Oslo 2103 not Soviet Russia. The bed was a queen and comfortable yet the duvet was a very small single, large enough to cover a child not and adult. The sheets were also ment for a single bed so they used 2, they came apart in the night.

The room had just enough room for a desk to work on, the problem was the power plug is across the bed on the other side of the room so you can only work as long as your battery lasts or sit in bed using your laptop. Not ideal for a hotel marketing towards business people.

The weather has been strangely decent over the past couple of days which highlighted the fact that this hotel is not air conditioned, it was hot as hell inside, my room didn't face the street so when I opened the window there was no freash air.

Also if you enjoy ladies of the night this is the hotel for you, it's located right in the heart of Oslo street walker distruct, and there are many in this location.

All I can say is the staff were fantastic, couldn't be better and very helpfull. Topo makets to them, it's just a shame that they are representing a substandard property.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KiwiRobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pernille C, Manager at Clarion Collection Hotel Bastion, responded to this review, 26 June 2013
Dear guest from Molde,

Thank you for taking the time to write a review of our hotel. We are really sorry that in spite of your nice description of the fantastic staff,- you rated the hotel mostly by the cold shower. This is not a usaual problem, but we have done a ceck after your visit and we do not find any problems. But we will be awake to fix it if it turns up again.

We have many rooms facing the front, but also many facing back away from the streets. They all have a lot of fresh air, and all the rooms in the old wing have air condition. The rooms in the old wing is de luxe or suites. They also have larger bathrooms with bathtub. Next tim I will recomend you to upgrade your room so it meets your needs.

Best regards,
Pernille Christensen
Manager
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Saint-Malo, France
Level 5 Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 6 June 2013

The hotel is conveniently located, close from the sentral (central) station, and not far from the city center. The room was clean, clear and comfortable. The staff was really friendly. The great point of the hotel is the evening diner buffet. Given the cost of the restaurant in Oslo, it help a lot to make saving during the trip. The buffet offer some salad, delicatessen, a soup, a hot dish that change every day, cheeses, fruits and desserts. Even if it is not the best food into town, it is more than sufficient for dining. The drawback of the hotel are the small bathroom (in particular the shower which is quite small), and the “ladies” working in the surrounding.

  • Stayed June 2013, travelled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank franckjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, Manager at Clarion Collection Hotel Bastion, responded to this review, 10 June 2013
Google Translation
Tusen takk for god tilbakemelding - du gjør meg stolt. Kveldsbuffeten er noe våre gjester setter stor pris på og som vi er stolte av. Vårt område har gått igjennom en enorm utvikling siste år og nå har vi til og med fått promenade langs sjøen! Det var synd du ikke bodde på et av våre de-luxe-rom, der har vi store bad med badekar, minsuitene har også jacussi. Det vil jeg anbefale neste gang. Hjertelig velkommen tilbake.

Pernille Christensen
Direktør
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Stamford, CT
Level 5 Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 4 June 2013

My wife and I stayed at this hotel for 1 night in May. Since we only had 1 night we reserved a standard room (smaller than deluxe) and requested a 2 single beds room (we received a double bed which was great). I liked the location of the hotel. It was a short walk from the train station (which we needed to use to get in and out of the city) and it was also a 10-15min walk to the harbor and city hall which was great. And the Akershus Castle is basically right around the corner. There isn't much on the street the hotel is on so at night it gets pretty dark. The staff were great, very helpful. The room was good enough for one night, probably would get a bigger room if we spent more time. The bathroom was a bit small (compared to other places we've stayed) but could be because of the size of the overall room. There was a cute desk and 2 other chairs in the room. The bed wasn't the most comfortable we've slept on but for the 1 night it was fine. While we didn't catch the waffle-time from 3-6pm we did eat the dinner buffet which went from 6-9pm. To have it included in the room price was a real plus. They had a lot of salads and fruits. They had water and bread and the warm entree was pork chops with rice. For the convenience of eating at the hotel and not having to spend extra money in Oslo was great. We had to check out before breakfast (7-10) but fortunately breakfast was ready and the staff allowed us to eat before we left for the train station at 6:15am. That was a big help. A nice breakfast too as we made some open faced ham and cheese sandwiches. Overall a solid stay that we were satisfied with and I would recommend. If you are staying a few days or more I would consider a deluxe room as it just has more space.

Room Tip: Standard rooms have a minimum amount of space
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  • Stayed May 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iamsterdam11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, Manager at Clarion Collection Hotel Bastion, responded to this review, 10 June 2013
Google Translation
Hei !

Tusen takk for hyggelig tilbakemelding - og vi her helt enig; det kan lønne seg å bestille superior eller de luxe om dere skal være her over flere dager. Spennende interør på de luxe (engelsk kolonistil) og store bad med badekar. Kveldsbuffet, vafler og herlig frokost får du uansett.

Velkommen tilbake.
Hilsen Pernille Christensen
Direktør
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Bergen, Norway
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 June 2013

A comfy hotel in the middle of Oslo. Walking distance from the central station and the ferry terminal. Unfortunately the street Skippergata is a unpleasent place to walk alone during night time. However, there are cab's in Oslo at night time so it is not a problem really.. The hotel is a cosy small hotel with a personal touch. I've stayed there twice and the service, food and rooms has been excellent both times. As we came back to the hotel a late night, the friendly receptionist served us fresh sandwiches for free. This is the first time i've experienced such a hospitalty at an hotel, normally you just get a sleepy good night from the receptionist. The breakfast is excellent and served in a nice dining room just behind the reception area. After breakfast you might like to enjoy a free newspaper and a capucino in front of the open fire before a stroll in Oslo downtown. A highly recomedable hotel to an resonable price. (Note: no swimmingpool)

Room Tip: Skippergata is a quiet (but not nice) street with low speed. You might want a view towards the harbo...
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sundnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HildeH, Manager at Clarion Collection Hotel Bastion, responded to this review, 10 June 2013
Google Translation
Takk for hyggelig ord, på dette hotellet går ingen gjester sultne. Vi byr på frokost, vafler på ettermiddagen, kveldsmat og nattmat om det må til. Området vårt er løftet mange hakk og du behøver ikke lenger å bekymre deg. Hele havneområdet har fått en fantastisk oppussing, så nå er det bare å nyte den korte vegen til Oslo S, Operaen, Sjøen, båtutflukt og Akershus Festning.

Hilsen
Pernille Christensen
Direktør
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Bastion

Property: Clarion Collection Hotel Bastion
Address: Skippergata 7, Oslo 0152, Norway
Region: Norway > Eastern Norway > Oslo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#2 Green Hotel in Oslo
#7 Business Hotel in Oslo
#9 Family Hotel in Oslo
#9 Romantic Hotel in Oslo
#12 Luxury Hotel in Oslo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clarion Collection Hotel Bastion 4*
Number of rooms: 99
Official Description (provided by the hotel):
Hotellet er inspirert av engelske boutiquehotell og legger vekt på å skape en hjemmekoselig stemning for deg som gjest.Med fyr på peisen ønskes du velkommen til vår spisestue, hvor du også kan Afternoon tea,kveldsmat og frokost - uten tillegg i prisen. Rommene som var nyoppusset sommeren 2009 er gjennomført i en trendy,boutique-stil, mens deluxe-fløyen holdes i en engelsk kolonistil. Noen av rommene har utsikt over det nye Operahuset og havneområdet. ... more   less 
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Also Known As:
Clarion Collection Bastion
Clarion Collection Oslo

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