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“Clean and friendly” 3 of 5 bubbles
Review of Clarion Collection Hotel Bastion

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Clarion Collection Hotel Bastion
Ranked #16 of 100 Hotels in Oslo
Certificate of Excellence
GreenLeadersSilver level
Cheshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Clean and friendly”
3 of 5 bubbles Reviewed 27 March 2014

Nice clean hotel, friendly staff. Area hotel is located in is surrounded by African prostitues at night and seedy massage parlours. ...............................................................................

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank CheshireTruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pernille C, Front Office Manager at Clarion Collection Hotel Bastion, responded to this review, 30 March 2014
Hi,
Thank you for your review of Bastion at Tipadvisor.
We are happy to heear that you enjoyed your stay at the hotel.

Im sad to hear that you feel that the erea is not as good as you hoped.
I want to let you know that the two massagepralor that is in the neighbuouhood is to actual massageparlors-not a front of anything shady. I have my selves used one of them.

Hope to see you back!

Have a good Sunday,

Kind regards,
Tonje
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,221 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
Northumberland
Level Contributor
278 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

If you review this as more towards the budget end of hotels it is excellent value for money. (Oslo is seriously expensive). Rooms were reasonable size (deluxe ones much bigger) ,comfortable and immaculate. Good breakfast , cook your own pancakes at tea time and inclusive evening meal rounded of the excellent value.The evening meal is simple -soup, spaghetti bolognese and chocolate cake and cream on one of the nights we were there. (It did mean we could go out and have an excellent meal at eye watering prices the other night!). There are actual comfortable areas to sit in. Hotel is close to station, main shopping area and seafront area. Road outside is quiet and double glazing kills noise. Do not understand comment about red light district -maybe other reviewers have an eye for this -or was it closed the nights (including a Saturday) we were there!! Staff were very friendly, helpful and professional.The fastest checkout I have experienced in many years. I would not hesitate to recommend this hotel if you do not want to spend ridiculous money at other city centre hotels which I doubt offer much more.
If you were a family it would certainly make great economic sense.
There are special deals - possibly contact hotel directly rather than web booking sites (that charge hotel 14%!)

Room Tip: We moved to a room overlooking road which was fine -you can see opera house (we thought it was a ski...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ninebanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 19 March 2014

I stayed for 25 nights on business and was made very welcome for the entire time - staff were lovely, the hotel feels like a family run concern, there's a log fire in the reception seating area and the food is well prepared and fresh. Some very nice touches with a fruit plate in the room and a thank you card on my last evening. The gym is small but well equipped and not particularly busy so you can always find a piece of equipment to work out on. The only thing they could improve is the quality of the pillows which are very poor.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank longstaytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pernille C, Resepsjonssjef at Clarion Collection Hotel Bastion, responded to this review, 30 March 2014
Hi,

Thank you for giving us a nice review on tripadvisor. I understand that staying 25 nights in a hotel can feel cramped, and im glad that you felt that the frontoffice gave you the good service you deserve.
After Christmas we changed pilows in every room, we thought, i will be very happy if you can send the hotel an email with your roomnumber if you remember it so we can change them if its not already done.

We hope you come back and visite us soon!

Have a great Sunday!

Best wishes,
Tonje
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 18 March 2014

Cannot recommend this hotel enough, brilliant location, lovely room upgrade (deluxe room recommended!), very helpful receptionists, deep bath, great complimentary breakfast and evening meal and pancakes 3-5pm, we didn't spend another penny on food during the stay (very good in expensive oslo!) Lovely quiet room, didn't hear a noise the whole time. Have already recommended this hotel to my parents

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pernille C, Front Office Manager at Clarion Collection Hotel Bastion, responded to this review, 29 March 2014
Good evening Amy,

Thank you so much for your review of Bastion hotel.
We are so happy to hear what our guests feel about the hotel and their stay!

Im very glad to hear you enjoyed your stay and enjoyed Oslo.
You are making me so proud of the staff and will of course let them know that you got the service that you deserve.

Hope you come back and visite us soon!
Have a great weekend,

Best wishes,
Tonje
Front Office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 12 March 2014 via mobile

Free buffet dinner and wifi, comfy beds, central location but in the red light district.
Small rooms, single beds pushed together, unusually you must use your room card to lock door as well as unlock.
Bar is limited in both stock and staff. Not enough lifts.
Staff are pleasant enough, lobby is welcoming.

Stayed March 2014, travelled on business
Helpful?
Thank James_hanson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pernille C, Resepsjonssjef at Clarion Collection Hotel Bastion, responded to this review, 15 March 2014
Good evening, James,

Thank you for letting us know how you enjoyed your stay at Clarion Collection Bastion.
We are a small and intimite hotel with rooms that comes in all sizes.

Regarding the room doors, they lock them selves after 30 seconds, but you have an pootion to lock them right away with your key. We actually have two elevators, and im sorry that the front office staff did not let you know this when you checked in.

Please let us know if there is anything we can buy for the bar that you felt we did not have when you stayed with us.

Hope to see you again soon, we will make sure we offer you a good price for a bigger, upgraded room!

We wish you a great weekend!

Kind regards
Tonje
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam, The Netherlands
2 reviews
4 of 5 bubbles Reviewed 11 March 2014

Visiting this hotel frequently. The personnel is very friendly and service minded. The personal treatment is key in this.
The hotel itself is not too big and breaths a homely athmosphere. Nice breakfast. Close to the city center.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank Mark G G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pernille C, Front Office Manager at Clarion Collection Hotel Bastion, responded to this review, 15 March 2014
Hi Mark,
Thank you for your great review.
Im so glad that you look at us as your home away from home-that is just the feeling that we like to provide.

Looking forward till your next visite on monday!

Meanwhile, have a great weekend:)

Kind regards,
Tonje
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

I am so glad that I booked this hotel. Location is perfect - about 10 minutes walk from the train station - and for that matter most buses, trams and trains that will take you wherever you want to go and sightsee. we booked the basic "double" room which is actually 2 single beds pushed together with separate single duvets. we got a room on the 3rd floor facing out onto the main street and you could see the water front looking out to the right. The room was fine enough, good lighting, tv, bathroom was v small, more of a wet room. The TV had a few good film channels as well when we wanted to relax after a day of walking around the city.
the hotel also has a small gym that i used a couple of times, 2 treadmills, a cross trainer, rower, stepper and free weights.
Best thing about the hotel though, is the food. Breakfast is included and you can choose from bread, cooked breakfast, salad, meats cereals and yogurts. You can then make your own pancakes from 3-5pm - a bit daunting at first but i soon got the hang of it. tea and coffee is freely available 24 hours a day. Even better, you can enjoy a free evening meal from 6-9pm! A soup is always on offer, as is a main course. during our stay we had meals such as thai casserole, pasta bolognaise and meatballs. There was always plenty of salad and bread available to accompany, and for dessert there was always chocolate cake, cream, cheese and biscuits. The staff during meals were very helpful and friendly, always asking if we enjoyed the food or if we slept well.

We had tried to mentally prepare ourselves for the prices in oslo but after our first lunch of 2 bagels and 2 small coffees coming to the equivalent of £25, we decided to rethink our strategy and eat mainly at the hotel, which saved me at least £100 over our 3 day stay, meaning I could save my cash for duty free!
I probably will not return to oslo, but I will definitely look out for this chain of hotel again!

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mairi31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pernille C, Front Office Manager at Clarion Collection Hotel Bastion, responded to this review, 15 March 2014
Hi Mairi,

Im so glad that you took time out of a buissy scedule and gave us an review-and a great one that is! Thank you for that!

I am happy to hear that you enjoyed the great homemade food that we offer our guests. I know Norway can be a bit expensive in the food departement, so we are glad to give yuo a cheaper, good and healthy option.

We have rooms that comes in different sizes, so for the next time if you are staying a while, maby you can upgrade to a room with a bigger bath and a seating erea for a great price.

We realy hope that you come back to Oslo, and stay at our hotel or one of the four other Clarion Collection hotels in Oslo, that also offer the same evening meal.

Wish you a great weekend!

Kind Regards,
Tonje
Front Office Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Bastion

Property: Clarion Collection Hotel Bastion
Address: Skippergata 7, Oslo 0152, Norway
Region: Norway > Eastern Norway > Oslo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#1 Green Hotel in Oslo
#7 Business Hotel in Oslo
#9 Family Hotel in Oslo
#9 Romantic Hotel in Oslo
#10 Luxury Hotel in Oslo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clarion Collection Hotel Bastion 4*
Number of rooms: 99
Official Description (provided by the hotel):
Hotellet er inspirert av engelske boutiquehotell og legger vekt på å skape en hjemmekoselig stemning for deg som gjest.Med fyr på peisen ønskes du velkommen til vår spisestue, hvor du også kan Afternoon tea,kveldsmat og frokost - uten tillegg i prisen. Rommene som var nyoppusset sommeren 2009 er gjennomført i en trendy,boutique-stil, mens deluxe-fløyen holdes i en engelsk kolonistil. Noen av rommene har utsikt over det nye Operahuset og havneområdet. ... more   less 
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Also Known As:
Clarion Collection Bastion
Clarion Collection Oslo

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