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Reviewed 11 July 2017 via mobile

OK. So. It seems like this place is run by summer staff. There lacks a sense of management. A lack of professionalism.
I feel they have decided to cut costs instead of investing.
The driving range had no drivers. Just a poor selection of short irons.
No food was available after 22:00.
Considering where the hotel is located no take away food is available. This made me angry and is the reason I will not be returning.
The breakfast was average. I've had better at budget city hotels.
If you are expecting a luxury break. Don't bother.
Sorry guys but when you charge 5 star prices I expect much better.

Stayed: July 2017, travelled as a couple
Thank richard b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anette P, Hotellmedarbeider at Kragero Resort, responded to this reviewResponded 13 July 2017

Dear Richard

Thank you for a very helpful review. We will use this in our planning for changes of Kragerø Resort in the future.

I hope that we will se you as our guest again.

Best regards
Anette Preiss
Kragerø Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2017

Visited Kragerø resort for a relaxing time. Very nice suite, good food and likeable pool area. I can recommend this place for a quiet getaway. A mix of families and couples visited the place at the time. As this was in spring and the weather was nice we were also able to enjoy the outside area.

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank oddsens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2017 via mobile

Worked in a restaurant for 1month ... really small place, definitely not for young and active people. Rent a yacht, for relaxation is the most existing experience there. Foodwise- 1 sushi restaurant that serves good fusion food and that is it.

Stayed: June 2017, travelled on business
Thank Peter-The-Sushi-Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anette P, Hotellmedarbeider at Kragero Resort, responded to this reviewResponded 13 June 2017

Hi

I think it has been a misunderstanding. We do not have a sushi restaurant. Maybe you ment to be reviewing the Town in Kragerø and not the hotel?

Best regards
Anette Preiss
Hotellmedarbeider

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2017

This huge resort manage to make the impression of taking care of every individual guest.
The food and bar area is amazing, very charming and welcoming.
The rooms are big, light, clean with good beds and bathrooms.
The golf course is very nice and gives a lot of challenges.
Thank you for extraordinary service by all staff.

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank GryB66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anette P, Hotellmedarbeider at Kragero Resort, responded to this reviewResponded 16 May 2017
Google Translation

Hei Gry

Tusen takk for en meget hyggelig tilbakemelding. Dette bringes videre til alle våre ansatte som hver dag jobber for å gi dere som gjester de beste hotellopplevelsene .

Jeg håper å kunne ønske deg velkommen tilbake ved en senere anledning.

Med vennlig hilsen
Anette Preiss
Kragerø Resort

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Reviewed 8 February 2017

We were placed in a very small room in another building far far away from the main building. Why ?? Has to put on full winter clothes for walking to restaurant and spa.
The room was small and ice cold when we came. Very soft beds and no reading lamps by the bed.
Apart from the room the hotel offer magnificent spa/swimmingpool/massage. Very skilled staff for treatment. The restaurants offer great food but too highpriced wines although very good wines.
If you go to this hotels it is because of the spa. Nothing else is happening here in February!

Room Tip: Ask for room in the mail building
  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Lars R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anette P, Hotellmedarbeider at Kragero Resort, responded to this reviewResponded 10 February 2017
Google Translation

Hei og takk for din review.

Det er hyggelig å høre at vår restaurant og spa falt i smak. Når det gjelder rom har vi forskjellige typer. Alt fra standard dobbeltrom til større leiligheter og suiter. Om det er ønskelig med mer plass vil jeg anbefale å bestille en av våre suiter som har stor stue, spiseplass og balkong. Disse har beliggenhet både i hovedbygg og ute på våre rekketun. Jeg håper vi kan ønske dere hjertelig velkommen tilbake til sommeren. Da er også vår Beach Club og golfbane åpen.

Med vennlig hilsen

Anette Preiss
Kragerø Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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