Front desk very professional and friendly. Very good first impression. Received a good room with swimming pool view, 3 rd floor. Service outside very professional and quick. Was very much appreciated. Inside the staff seemed to be schoolchildren with a summer job. They did the best of their abilities but everything shows lack of proper training and followup. Also there were no info in the room regarding room service, nr to front desk etc. There were a menu in the room, and when I asked to order (had to go to the front desk since no info in the room what nr to call) and they said ordering from that menu was depending of how much the kitchen had to to? I said that that they did not have the a la carte menu available now in the restaurant (only bufee) and one person in the party wanted room service. The restaurant was 10 % full at the time.Asked front desk to check and call back. The call never came. Had to go back to front desk after 50min and ask again. They said the kitchen was making it now. It came after 80 min total. But i general the young staff were very friendly and helpful.
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- Also Known As:
- Quality Inn Kristiansand