As a regular Summer visitor to Kristiansand and the Ernst Hotel, it is sad to see the gradual decline in the general decor of the rooms. The single rooms are generally very small - one could definitely not take a cat let alone swing it! Carpets in the corridors are in some areas very thin and dangerous as there are gaps on the edges of some stairs. As this is a hotel for children in the Summer this could be a trip hazard.
I noticed that the foyer had been redecorated but the rest of the hotel is in desperate need of a make-over. Generally, the furniture in the hotel is dark, out of date and needs a good clean - some of the chairs in the dining room had food stains.
Staff are generally very pleasant and helpful. However, the hotel's website is not exactly user-friendly, as I had to 'phone the hotel direct to make a booking because the website showed the hotel to be fully booked when it was not. In addition the website does not make clear that Choice Club membership benefits must be claimed at the time of booking, neither was this made clear when I made my reservation.
Breakfasts were quite good with adequate choice..
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- Also Known As:
- Clarion Hotel Kristiansand
- Clarion Kristiansand
- Kristiansand Clarion