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“Nice hotel with deficiencies”
2 of 5 bubbles Review of Scandic Bakklandet

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Scandic Bakklandet
Ranked #4 of 25 Hotels in Trondheim
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hotel with deficiencies”
2 of 5 bubbles Reviewed 18 June 2014 via mobile

The hotel is modern, clean and is placed in a very nice location with a connected garage. The garage is quite expensive (175 NOK/24 H) but makes a clean and safe impression; compared to other hotels I visited in Trondheim it' s a real plus, especially when you carry a lot of luggage with you. The hotel staff is generally friendly, professional and helpful. The room was large and the bathroom superb. In the wardrobe almost all space was taken up by an iron board. When taking out the iron board, the iron almost dropped on my feet. Apparently it was not properly fixed. Also, there were no cabinets. This all would still have given five stars in my rating. However, the breakfast area turned out to be far too small, forcing me to eat in the lobby. Also, the staff did not manage to restock food. When I arrive for breakfast at 7:20, this is not what I expect and leads to a substracted star. Worst, the room lock failed. The first day it locked as one would expect when shutting the door. The second day the door would either not lock at all or lock first and a few seconds later unlock again. This erratic lock behavior left me wondering if my luggage would be safe in my room whenever I was out. This must not happen and leads to one more substracted star. When I explained the lock problem to the receptionist, I was told this was a fire safety feature and that the door would lock after one minute. If this was the case, why did the door lock directly on the first day and why was there no information about this? The receptionist gave me no answer and obviously my concerns were not taken seriously. Sorry, but here goes the third star. Concerning fire safety, this is the first hotel where I couldn't see a fire exit plan and emergency instructions visible, usually posted at the hotel room door, but since I don't know if this is mandatory in Norway, it didn't influence my rating. For the room prices, I would have expected more.

Stayed June 2014, travelled on business
Helpful?
2 Thank Alexander I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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666 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Stockholm, Sweden
Level Contributor
163 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

We stayed at this hotel 3 nights, and we had a lovely experience.
The check-in and check-out were very efficient. The personnel were friendly and informative. The room was clean and fresh, and the breakfast was great.
The best thing about this hotel is its location. It's just close to good restaurants and main attractions in Trondheim.

Room Tip: Ask the reception for a room with a better view!
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kangdamz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

Great location by the river - convenient for walking to all parts of the city centre. Excellent breakfast, which you can enjoy looking out over the water. Good rooms, comfortable and a friendly atmosphere throughout.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

Great located newly built hotel in Trondheim City Center. The hotel has a nice breakfast area and buffet. The hotel offers free bike rental and can be quite convenient when getting around the city. Go for a stroll a long the river for a scenic route.

Room Tip: Ask for a room facing the river or away from the road. A pillow menu is available for extra comfort.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sealite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristiansand
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

I usually choose Rica Nidelven when in Trondheim (mainly due to the heavenly breakfast), but this time there were no rooms available. So I chose the sister hotel, which is much smaller, but also a good choice. Great location along the Nidelven river. Breakfast is great, although not in exactly the same league as Rica Nidelsen (but very close).
Helpful staff, clean rooms and not much noise in the area. Free internet with acceptable speed, so there´s not much more you could ask for. Perhaps a bigger gym?

Room Tip: Ask for a room with a view towards the river.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phillip K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, England, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 7 May 2014

This is a pretty good business hotel, but what really sets it apart is the breakfast, which is the best I have ever had at a hotel. Excellent variety of fresh and cooked food, with excellent touches like fresh honey comb and lovely Norwegian berries.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

I have always stayed at Rica Nidelven, and choose this hotel because my meeting was in the hotel, and I was very suprised. I had a normal room, and the room did not have any view, but I had a window to open. Very good staf, and they could answer all my quiestions, and they were very helpful. The gym was little, but it had what i needed. The food was very good, eventhough the price of the drinking package was out of the roof. And the breakfast was at the same level as Nidelven!

Room Tip: Upgrade if you want a view!
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigjohnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scandic Bakklandet

Property: Scandic Bakklandet
Address: Nedre Bakklandet 60, Trondheim 7014, Norway (Formerly Rica Bakklandet Hotel)
Region: Norway > Central Norway > Sor-Trondelag > Trondheim Municipality > Trondheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 25 Hotels in Trondheim
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Scandic Bakklandet 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
Scandic Bakklandet hotel is centrally located in the heart of Trondheim along the river Nidelven by Bakke Bro. The harbour, bus and train station are within walking distance. Our hotel has a restaurant that serves a hearty breakfast, as well as dinner with a wide range of international dishes and local specialities. If you're planning a meeting, conference or event, we can provide flexible facilities for up to 40 participants. We also have a fitness room, as well as a relax lounge and sauna. Free WiFi is available in all our rooms and public areas. ... more   less 
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