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“Service mindre staff and great food, but not good enough toilet facilities.”
Review of Britannia Hotel

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Britannia Hotel
Ranked #11 of 25 Hotels in Trondheim
Reviewed 5 March 2012

Was here for a big conference, and has to stand in a very long que to yes the toilet in every break. Food was great tho

  • Stayed: March 2012
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Thank Reisejente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 - 177 of 575 reviews

Reviewed 5 March 2012

This old hotel is quite nice but when we arrived with a baby they had given us a superior room only accessible by stairs and with babyfood making opportunities. Then we upgraded to a delux room which was not properly cleaned and which had an old pair of socks under the bed. When we complained we had a very small plate of Tapas as a compensation. But the Tapas was leftovers and old and therefore did not taste very well. The breakfast was nice but on Saturday morning there was so many guest eating at the same time that most of the food was gone 45 minutes before closing. Very dissapointing indeed.
Breakfast on Sunday was very nice though.
This is too poor for a five star hotel.
I do not recomend it.

  • Stayed: March 2012, travelled with family
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Thank Sondre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2012

I stayed at the Britannia Hotel in Trondheim for 4 nights in Feb 2012. It is one of the oldest hotels in the city (if not the oldest), and it shows.

Check-in was smooth and I was given a room on the 4th floor and had to navigate a maze of hallways and stairs to get to the room. Once there, what I found was a tired old room with a bed that creaked and a floor that creaked. The room was large enough and had all the basic amenities, but nothing really stood out.

Service was adequate. The hotel's location is excellent, but that's really the only thing going for it. There are many hotel options in the city and I won't be coming back to the Britannia.

  • Stayed: February 2012, travelled on business
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Thank kmrau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britannia Hotel M, General Manager at Britannia Hotel, responded to this reviewResponded 27 February 2012

Dear guest,
I read your feed back on trip advisor which I truly respect and in many ways understand, however, Britannia Hotel has so much more to offer and I am confident that if you return to our hotel we will make sure you will get an unforgettable experience
Kind Regards

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Reviewed 9 February 2012

Stayed there over a weekend in early february, a pearl in Trondheim, very good service, good food in the Steak House restaurant and a fantastick Spa, a complete and joyful stay, thanks.

  • Stayed: February 2012, travelled as a couple
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Thank tess h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britannia Hotel M, General Manager at Britannia Hotel, responded to this reviewResponded 27 February 2012

Dear Guest,
thank you for you feedback from your latest stay with us, it is great to read that we managed to live up to your expectations
Kind regards

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Reviewed 7 February 2012

Arrived at the hotel after a disappointing trip on Hurtigruten "Nordnorge" and were very pleasantly surprised. Room ready at 9.30am. Big, bright and airy with free wireless internet access but BEST of all - free use of the Spa. Incredible experience. This should be marketed so much better. This facility alone is worth staying at the hotel for. Staff very pleasant, breakfast ok, location good. Can't complain and would certainly recommend this hotel to anyone going to spend a few days in Trondheim.

  • Stayed: February 2012, travelled as a couple
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Thank Rover5262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britannia Hotel M, General Manager at Britannia Hotel, responded to this reviewResponded 27 February 2012

Dear Guest,
thank you so much for you kind words and feedback which I can assure is of great help to us,
kind regards

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Reviewed 19 January 2012

my second stay for a week. good room,well kept,clean,good bathroom . Bed could be better.Breakfast could be really good,however when I showed up at opening time it was never ready at that time ,the whole week .

  • Stayed: January 2012, travelled on business
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Thank seagullStraengnaes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britannia Hotel M, General Manager at Britannia Hotel, responded to this reviewResponded 30 January 2012

Dear Guest,
Thank you for your comments which were very constructive, rest assure that this will be followed up by my team,
I hope you will soon return to our hotel and experience magic changes,
Kind regards

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Reviewed 2 January 2012

The hotel has supposedly everything: location, spa, restaurants nice rooms and more.....Unfortunately one note that it is tired, the rooms are small, safety deposit box is too small for your PC, service is in general slow by unexperienced personell....And during weekends the noise from the parties can be annoying

Why can't an international renowned hotel chain pick up this hotel and make it what it should be?

  • Stayed: December 2011, travelled solo
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Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geir s, General Manager at Britannia Hotel, responded to this reviewResponded 14 January 2012

Dear Guest,
thank you for your comments. Should you return to Trondheim in a not too distant future, feel free to contact me direckly and I shall find a great room in our hotel, perfect for your needs and far away from the noise.
kind regards
GS

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Additional Information about Britannia Hotel

Address: Dronningens gate 5, Trondheim 7011, Norway
Region: Norway > Central Norway > Sor-Trondelag > Trondheim Municipality > Trondheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Trondheim
#5 Romantic Hotel in Trondheim
#6 Family Hotel in Trondheim
#11 Business Hotel in Trondheim
Price Range: £85 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Britannia Hotel 5*
Number of rooms: 247
Official Description (provided by the hotel):
The Britannia closed its doors in June 2016 for a full refurbishment of the entire hotel. The prestigious Britannia Hotel will re-open in February 2019. The prestigious Britannia Hotel is centrally located and offers great accommodation when in Trondheim. ... more   less 
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Also Known As:
Britannia Hotel Trondheim

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