You CAN have a nice stay at Britannia Hotel, but you may also have an irritating and terrible experience. Normally the staff is very polite and helpful, and the rooms in the new part of the hotel is really nice.
The problem is that you can never be quite sure about what you're getting. I have stayed at Britannia for several occasions in the latest twenty years, and have seen a huge variety in the quality of the services from the hotel. My last stay was just a few days ago (stayed for five nights):
* Very noisy due to construction activities in a nearby building. Off course, not the responsibility of the hotel. However, since there are no AC in the hotel, you need to get air from somewhere. Opening the windows is the only way, resulting in heavy noise from 0630 in the morning till 1900 in the evening. And for the rest of the evening (and night) you have to listen to the music, shoutings and laughter from the pub "Frakken" in front of the hotel.
* Terrible cleaning, especially in the bathroom. Opening the door to the bathroom, I was welcomed with a disgusting scent of urinae.
* Internet access not working. Although the hotel promotes "free internet access in all rooms", it did not work very well in my room. On and off all the time; maximum connection was five minutes. I have spoken to other guests who experienced the same problem; 8 of 10 persons I spoke with. On two occasions I contacted the reception and told them about the problem. First they denied that anything was wrong, then they told me they would check this up. I never heard something.
- Official Description (provided by the hotel):
- The Britannia closed its doors in June 2016 for a full refurbishment of the entire hotel. The prestigious Britannia Hotel will re-open at the turn of the year 2018/2019. The prestigious Britannia Hotel is centrally located and offers great accommodation when in Trondheim. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers and Agoda so you can book your Britannia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Britannia Hotel Trondheim