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“Great staff, cool place, at the usual Norwegian rip-off prices”

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Clarion Hotel & Congress Trondheim
Ranked #1 of 25 Hotels in Trondheim
Certificate of Excellence
Asker, Norway
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great staff, cool place, at the usual Norwegian rip-off prices”
Reviewed 13 September 2013 via mobile

Being a seasoned world traveller and Norwegian citizen working in Norway with a certain amount of annual nights in Norwegian conference hotels, the staff of this hotel is palpably more attentive, interested, pleasant and accommodating than the average. It is apparent that they are well trained, granted a high level of "power of attorney" and working in a healthy environment. I felt personally recognized and had a few laughs and jokes with the Clarion crew. Excuisitly and interestingly designed, the hotel is located a short walk from the centre of Trondheim and has a pleasant outdoor area facing the harbour. The roof terrace is wonderful. Traveling with children, we enjoyed Saturday morning in the huge water park next door. We were there for a family gathering, facilities for our formal activities were excellent. The breakfast is outstanding. The rooms are small but well designed and clean. Norwegian conference hotels have in general an issue with dinner food quality, in this case no sensational experience however in the category "good". It is not the fault of the staff that prices for food and (alcoholic) drink are horrendous, we brought, by experience, our own "topping up" wine supply we had in our room- so sad the industry has not realized that if they offer reasonable prices guests will buy more from the bar instead of drinking pocketed booze. I guess all this is regulated, and it is a common phenomena seen in all Norwegian hotels.
All in all, a great choice in Trondheim if you can afford it.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingShoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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English first
Alesund, Norway
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 5 September 2013

We checked in late after a long drive, and our room was a dream! The bed was super comfy and the pillows (that they have in all Clarion hotels) were divine. Our room was clean and tidy, with different quotes printed on the mirror, the window, and the leg of the chair. I thought that was a very clever touch :)

The breakfast was MUCH better than Norway's best breakfast at Rica Nidelven, and the atmosphere was really lovely. There was a dedicated omelet chef, a very varied buffet of greens, meat, cheeses, bread and cereals, as well as a hot buffet. And of course I could make my own wafles if I wanted to. It was actually so good, that I decided to extend my stay to have it one more time :)

The staff was very welcoming and helpful, and they have city bikes you can borrow, and this is really convenient because the hotel is located at some distance from the city centre.

The only negative thing I have to say, is that when I took a shower, the water ended up all over the bathroom floor. But that's really not that big of a deal.

I'll definitely be coming back here!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ingrid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stig H, General Manager at Clarion Hotel & Congress Trondheim, responded to this review, 30 September 2013
Dear Ingrid S,

Thank you so much for taking the time to write this nice review. I am glad you enjoyd our breakfast, hotel and that the staff made you feel welcome.
Hope to see you soon, and welcome back to Clarion Hotel Trondheim.

Best Regards, Stig Hillestad
General Manager,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trondheim
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2013

This Hotel in my favorite hotel in Trondheim and one of my favorite here in Norway, this one is New, the entire Place, interior, everything! Lets start With the Lobby, it`s very modern, very classy, hugeee and the interior design is great! If you love Music, this is the Perfect Place for you to stay, DJ`s from all over the world come here to play their Music. No Wonder they have this advertisement called " Clarion Loves Music" and Rockheim is about 50 m away. (Rockheim is Norway’s national museum of pop and rock music.)

Skyline Bar & Restaurant
Beautiful views over Trondheim Fjords!!! This Place is amazing, best retaurant in Trondheim indeed! Food is fantastic, be prepared with the price though because I promise you it`s not going to be cheap! They have great selection With wines With amazing price of nearly Kr 200 per glass! If you want to impress Your girlfriend, wife, or who ever you want to impress, take her here, she will love the Place.

The room, well, the first time I was here I was With my sister and Nephew for a weekend city break, the room we had was "OK" clean, it was fine..
2nd time I was here, I came from a Meeting and missed the boat home!!! So I stayed here, and since I arrieved at around 23:30 and was so tired since the Meeting I had was in Brussels, ask them to gave me room where I can see the Ocean so that I can enjoy it when I Wake up in the morning, they gave me the Perfect room...
Theres absolutely no wrong With this hotel except the price at the skyline Bar and restaurant, but again, this is Norway!

  • Stayed March 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank JulieAmor30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stig H, General Manager at Clarion Hotel & Congress Trondheim, responded to this review, 30 September 2013
Dear JulieAmor30,

Thank you for staying at Clarion Hotel & Congress Trondheim and thank you for taking the time to write this nice review!

I am very pleased to hear that you enjoyed the hotel and our service.

Hope to see you again soon, welcome back!

Best regards, Stig Hillestad, GM
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Drammen, Norway
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 September 2013

Very cool hotel in a nice location! Worth visiting just to look around. Had lunch at the roof terrace and enjoyed the great view. Good food, but the menu was rather limited...a few more choices wouldn't hurt. Service was perfectly ok.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank KoogleMoogel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stig H, Manager at Clarion Hotel & Congress Trondheim, responded to this review, 30 September 2013
Dear KoogleMoogle,

Thank you for staying at Clarion Hotel & Congress Trondheim and thank you for taking the time to write this nice review! We are very pleased to hear that you enjoyed the hotel and our service.

Welcome back!

Best regards, Stig Hillestad, GM
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Göteborg
2 reviews
Reviewed 15 August 2013

Clarion Hotel & Congress is the perfect place to spend one or more nights in. With children you have the opportunity to visit the adventure-bath "Pirbadet" which is right next door. It´s great both for children and adults. The staff is extremely nice and helpful. Their flexibility is outstanding. I never heard them say "no". The breakfast is one of a kind and also the bar/restaurant with a fantastic terrace on the top floor.

Room Tip: Ask for rooms high up.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stig H, General Manager at Clarion Hotel & Congress Trondheim, responded to this review, 16 August 2013
Dear Karin K,

Thank you for taking the time to write this great review, and for staying at Clarion Hotel & Congress Trondheim! We are pleased to hear that you enjoyed the hotel and our service. Welcome back!

Best regards, Stig Hillestad, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GB
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 August 2013

I had a very positive experience at this hotel: the views are great, it's close to the station and walking distance from the town centre, and the rooftop bar and terrace are great. The breakfast was very good. For me the slight criticism would be the cost of parking - about £18 for up to 24 hours in the underground car park, fine if you're charging your firm but a bit steep for your average traveller. I also found that the modern spaciousness of the hotel gave it an impersonal feel that the staff struggle to overcome.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juniperberry29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stig H, Manager at Clarion Hotel & Congress Trondheim, responded to this review, 19 August 2013
Hi Juniperberry29

Thank you for choosing our hotel and writing this review.
We are very pleased that you enjoyed the breakfast, and our rooftop terrace.

Hope to see you again soon!

Best regards
Stig Hillestad, GM
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Lahti, Finland
Level Contributor
76 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 5 August 2013

I was staying At Clarion Hotel & Congress Trondheim in the middle of the festival season. Hotel wasn't fully booked and the atmosphere was relaxed and in a way practical. This is not a luxury hotel or a design hotel, but it's better than average Scandic or Rica or any ordinary chain hotel.

Because of it's location, there's no buzz and vibrating nightlife unless there's a special happening at the hotel. The area is somehow in the middle of development and not very nice to stroll. Next to Clarion is Norway's national rockmuseum Rockheim and on the other side there's a "water cathedral" Pirbadet, a communal spa. A pedestrian bridge over railway connects the area to the town.

The best thing in this hotel is a Skybar at the rooftop. Views over the fjord and to the town are stunning. At the summertime if the weather is beautiful the outside terrace is the best place seeing sunset.

Breakfast buffet is excellent but in a typical Scandinavian way the healthiness and practicality overruns the joy of having breakfast.

So no thrills, but neither you can't be disappointed if you are not waiting for a luxury experience.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Timo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stig H, General Manager at Clarion Hotel & Congress Trondheim, responded to this review, 3 September 2013
Hi Kivis!

Thank you for taking the time to write this review!
I am sorry the response is a bit late, but it is due to vacation overlap.

We are very pleased to hear that you enjoyed your stay at our hotel, and that you especially liked our breakfast and Skybar at the rooftop.

Hope to see you again!

Best regards Stig Hillestad, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Hotel & Congress Trondheim

Property: Clarion Hotel & Congress Trondheim
Address: Brattoerkaia 1, Trondheim 7010, Norway
Phone Number:
Region: Norway > Central Norway > Sor-Trondelag > Trondheim Municipality > Trondheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 25 Hotels in Trondheim
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clarion Hotel & Congress Trondheim 4*
Number of rooms: 400
Official Description (provided by the hotel):
Clarion Hotel & Congress Trondheim, located by the harbour in Central Trondheim, is one of Scandinavia's largest convention hotels with 400 rooms and 18 meeting rooms. Modern design, exciting dining concepts, a vibrant atmosphere and a view of the fjord. The attractive harbour location is close to Pirbadet, the largest waterpark in Norway, as well as Rockheim - the national pop and rock expo centre. Welcome to try Astrum Grill & Raw Bar. The Sky Bar on the 9th floor has a roof terrace of a full 190 m2(2,045 square feet). Here, you can enjoy a spectacular view of the city centre and the Trondheim Fjord. ... more   less 
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