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“A very good hotel”

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Clarion Hotel & Congress Trondheim
Ranked #1 of 25 Hotels in Trondheim
Certificate of Excellence
Oslo, Norway
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A very good hotel”
Reviewed 4 October 2013 via mobile

It is a short walk away from city center. But for a conferense you find all you get at the hotel. Do not miss the next door pool. It is big! And the rooftop bar has the greatest view.

The food in the resturant is among the best too

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BioLum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,141 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Dublin, Ireland
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 September 2013

GOOD: convenient location if doing business around; good infrastructure for conferences and big events; nice views from the windows; breakfast offers an incredible variety of items that respect every imaginable dietary restriction;
BAD: some of the staff had poor English; laundry wasn't automatically delivered in the room (had to call and ask); room service has a US$ 12.50 (!) fee; has no gym/pool/spa; WiFi internet connection wasn't always reliable.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrazilianMuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire, United Kingdom
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 September 2013

Not without trepidation (following bad experiences at the hands of the Rica hotels in Trondheim) a group of us spent the best part of a week at what turned out to be the excellent Clarion Congress.

The hotel was at 100% occupancy throughout (big trade show in town) yet the service level remained impressively 100%. Yes it’s a big congress type hotel and was not built for the quaint. However, the staff, restaurants and bars are all exemplary.

I’d never normally rate such a hotel, as they are usually just functional blocks! But here the staff team in particular makes sure your stay is welcoming and hassle free and I’ve just booked us another 60 room nights for our next visit in Trondheim without hesitation. Nice hotel, great people.

Room Tip: Sea view rooms make it more of a treat.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wirelesskev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2013

Second stay here within a few months. I have stayed in 50+ hotels the last 6-7 years and what is always important for me (besides the obvious; clean rooms, nice serviceminded staff etc.) is the breakfast.

At Clarion they have a 'well above the average breakfast'. Lot's of organic products, nice presentation and always enough of everything. Staff is invisible and keeps the tables clean.

I always try to find something to look forward to and here it is waking up and head downstairs for the breakfast.

Only small room for improvement: more coffea to choose from.

Only Clarion with better breakfast: Clarion Collection Hotel Folketeatret in Oslo center - but hey that's not in Trondheim :)

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 September 2013 via mobile

Stayed for 3 nights as part of a business trip. Nice, new hotel with a great view from the Sky Bar. Breakfast is amazing, service is very friendly. Walking distance fron City center.. Next time .. Clarion H&C for me..

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asker, Norway
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2013 via mobile

Being a seasoned world traveller and Norwegian citizen working in Norway with a certain amount of annual nights in Norwegian conference hotels, the staff of this hotel is palpably more attentive, interested, pleasant and accommodating than the average. It is apparent that they are well trained, granted a high level of "power of attorney" and working in a healthy environment. I felt personally recognized and had a few laughs and jokes with the Clarion crew. Excuisitly and interestingly designed, the hotel is located a short walk from the centre of Trondheim and has a pleasant outdoor area facing the harbour. The roof terrace is wonderful. Traveling with children, we enjoyed Saturday morning in the huge water park next door. We were there for a family gathering, facilities for our formal activities were excellent. The breakfast is outstanding. The rooms are small but well designed and clean. Norwegian conference hotels have in general an issue with dinner food quality, in this case no sensational experience however in the category "good". It is not the fault of the staff that prices for food and (alcoholic) drink are horrendous, we brought, by experience, our own "topping up" wine supply we had in our room- so sad the industry has not realized that if they offer reasonable prices guests will buy more from the bar instead of drinking pocketed booze. I guess all this is regulated, and it is a common phenomena seen in all Norwegian hotels.
All in all, a great choice in Trondheim if you can afford it.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingShoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alesund, Norway
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 5 September 2013

We checked in late after a long drive, and our room was a dream! The bed was super comfy and the pillows (that they have in all Clarion hotels) were divine. Our room was clean and tidy, with different quotes printed on the mirror, the window, and the leg of the chair. I thought that was a very clever touch :)

The breakfast was MUCH better than Norway's best breakfast at Rica Nidelven, and the atmosphere was really lovely. There was a dedicated omelet chef, a very varied buffet of greens, meat, cheeses, bread and cereals, as well as a hot buffet. And of course I could make my own wafles if I wanted to. It was actually so good, that I decided to extend my stay to have it one more time :)

The staff was very welcoming and helpful, and they have city bikes you can borrow, and this is really convenient because the hotel is located at some distance from the city centre.

The only negative thing I have to say, is that when I took a shower, the water ended up all over the bathroom floor. But that's really not that big of a deal.

I'll definitely be coming back here!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ingrid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stig H, General Manager at Clarion Hotel & Congress Trondheim, responded to this review, 30 September 2013
Dear Ingrid S,

Thank you so much for taking the time to write this nice review. I am glad you enjoyd our breakfast, hotel and that the staff made you feel welcome.
Hope to see you soon, and welcome back to Clarion Hotel Trondheim.

Best Regards, Stig Hillestad
General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Hotel & Congress Trondheim

Property: Clarion Hotel & Congress Trondheim
Address: Brattoerkaia 1, Trondheim 7010, Norway
Phone Number:
Region: Norway > Central Norway > Sor-Trondelag > Trondheim Municipality > Trondheim
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 25 Hotels in Trondheim
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clarion Hotel & Congress Trondheim 4*
Number of rooms: 400
Official Description (provided by the hotel):
Clarion Hotel & Congress Trondheim, located by the harbour in Central Trondheim, is one of Scandinavia's largest convention hotels with 400 rooms and 18 meeting rooms. Modern design, exciting dining concepts, a vibrant atmosphere and a view of the fjord. The attractive harbour location is close to Pirbadet, the largest waterpark in Norway, as well as Rockheim - the national pop and rock expo centre. Welcome to try Astrum Grill & Raw Bar. The Sky Bar on the 9th floor has a roof terrace of a full 190 m2(2,045 square feet). Here, you can enjoy a spectacular view of the city centre and the Trondheim Fjord. ... more   less 
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