I was visiting Bergen as a tourist with my husband and 7 year old son. We stayed at the hotel because it has a pool, had decent ratings on the internet. and we were recommended to the hotel by a tour operator in Norway. The good part is the hotel room was excellent, the business class room was a good size and the shower had great pressure and bathroom was a comfortable size. However, little if no air came out of the vents, so virtually no air conditioner or circulation of air. This seems to be an issue in other hotels in Norway. Amenities were not supplied, ie, shower cap a bar of soap, qtips and hair conditioner. The business class room we were in was on the side of the hotel so the noise of the restaurants were not so bad. The breakfast was busy and there was a shortage of personnel. When I asked for artificial sweetener for coffee, I was pointed where to go, but there was no artificial sweetener around anywhere. Help was scarce, I asked two people to help me get some, neither did. Therefore I had none with my morning coffee.
The breakfast itself was very good, but again, it appeared the breakfast staff was there only to clear tables, not to help guests with any assistance.
The reception staff were pleasant but have limited knowledge about activities in town, it hindered me when I called from the United States to ask questions regarding renting bikes. When we came to town it appeared that the reception staff were not informed or trained in local activities or sites, which is wrong if the hotel does not have a concierge. One receptionist did not even know the hours of the Tourist Information Service, which is very important for them to know if they cannot give information about sites or activities. However, we enjoyed using the pool one night and found the hotel room comfortable. We got a good rate for the hotel, so it was well worth the stay for us.
- Official Description (provided by the hotel):
- Large and centrally located hotel in Bergen. Adjacent to the city park, and within walking distance of the historical sites and modern shopping districts. Our rooms are all equipped to the very highest standards, where as 8 Suites/Junior Suites and 63 Business Class Rooms. We offer non-smoking rooms and rooms for persons with reduced mobility. Facilities include TV, radio, telephone, mini bar and room service, restaurants, bars, nightclub. We also have swimming pool, sauna, jacuzzi and well-equipped fitness room. For pure relaxation we recommend the homely atmosphere of the library. The airport bus stops just outside the hotel. ... more less
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- Also Known As:
- Radisson Bergen
- Bergen Radisson