We stayed only one night in Bergen and picked this hotel mostly because of convenience: the SAS airport bus stops right in front of it and I am a Clarion Hotels member. We had booked online in order to take advantage of the 20% saving from advanced booking which was available at the time. At the time of the booking we requested a room with a queen size bed. However, when we arrived at the hotel in the late afternoon we were told that they no longer have rooms with queen beds. I started to protest and was told that this is normal in Norway and it is not standard to have queen beds in the room. I continued to argue as I had just spent two weeks at the Radisson Scandi in Oslo and was aware that this is not necessarily the case. The receptionist then told me that if I am not happy I am free to go to another hotel .... Well, you can imagine my anger at which point I made a big scandal, also pointing out that I am pregnant and this is not the way to treat Clarion Hotel members. The compromise was to send someone from housekeeping who would tie the two small beds together. We took this option as it was already 6pm and we had been traveling for 12 hours. Housekeeping came quite quickly to tied the beds together and also brought us a platter with fruit and cheese, which was a nice gesture. But still, the unpleasant experience remained. Luckily we stayed only for one night.
- Official Description (provided by the hotel):
- Radisson Blu Royal Hotel is idyllically situated on the waterfront, amongst the UNESCO World Heritage listed Hanseatic houses. The hotel`s award winning architecture blends in perfectly with the historical area. The hotel is the ultimate combination of modern facilities in a warm and cosy atmosphere. ... more less
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- Also Known As:
- Radisson Blu Royal Hotel, Bergen Hotel Bergen
- Radisson Bergen
- Bergen Radisson