We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Restaurant Review Only”
Review of Scandic Neptun

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Scandic Neptun
Ranked #29 of 51 Hotels in Bergen
Reviewed 26 July 2014

We did not stay at this hotel, and the restaurant apparently has a new name and no listing under restaurants, so I am reviewing under the hotel name. The restaurant is named Entre (of EN TR3?)

Late at night when the restaurants in town were closed or closing, we walked in as this one was getting ready to close, too. Nevertheless, a lovely server, Tatyana, and the chef, Trayon, welcomed us in and assured us that they were happy to feed us! Trayon even helped me personally by adjusting the menu offerings a bit for my vegetarian needs. We sat in an almost empty restaurant, they served us and checked back to make sure everything was fine. The food was fresh and delicious and they never made us feel rushed despite the imposition on them of the late hour. After a long day and being so hungry so late, these two people made us feel relaxed and renewed. We will always remember a fine meal and their kindness. I hope the management of this restaurant and hotel read this review so they know how well Tatyana and Trayon represented them.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Service
2  Thank LFK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biriv, Manager at Scandic Neptun, responded to this reviewResponded 28 July 2014

Thank you for your review!

We are thrilled to hear that you liked our Restaurant Entré! So good to know that Tatyana and Tryon took good care of you. I can assure you that your review has been forwarded to both of them, and their colleagues as well - for inspiration:)

We hope to see you back one day!

Best regards
Restaurant Entré, Scandic Neptun

Birte Iversen
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,009)
Traveller rating
Traveller type
Time of year
Language
  • More languages

352 - 358 of 1,009 reviews

Reviewed 24 July 2014

We stayed in this hotel for 1 night when touring Norway. The location is quite close to the city centre of Bergen and the fish market. We had a room with three beds which was very spacious. Location was quite central and within walking distance to Bergen' s centre and fish market. If you're carrying luggage it's advisable to hire a taxi from the main train station. Breakfast is very good with lots of choices and servers continuously keep the the food from running out during a very busy time. One of the receptionists could do with smiling a bit more and being more helpful and correct when giving out information. Her counterpart ( who was younger) was much more helpful and knowledgeable about the pick up information we needed. The rooms could also do with a refurbishment. On the whole it is not a bad hotel.

Stayed: July 2014, travelled with family
1  Thank Lovina01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biriv, Manager at Scandic Neptun, responded to this reviewResponded 28 July 2014

Thank you for your review!

We are glad to hear that you enjoyed your stay and thought our breakfast was very good. I´ll forward your comments the front desk manager so they can have a cloose look at their routines.

Welcome back to Scandic Neptun!

Best regards
Birte Iversen
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

We stayed 2 night in a family room. The hotel is located near the fish market and the center of Bergen.
Pros: location, good breakfast and good service. the lobby is nice and they have 3 restaurants in site. internet WiFi was fast and free.
Cons: the room was very small for 4 people and the price is quit high (maybe normal for Norway...)
the rooms are in a desperate need of renovation.
All in all this is a OK hotel but you can find better in Bergen.

Room Tip: try to book a room in a high floor facing the garden. it is sunnier in the evening
See more room tips
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank nipo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biriv, Manager at Scandic Neptun, responded to this reviewResponded 22 July 2014

Thank you for your review!

We are glad to hear that you liked our central location and thought our breakfast and service level was good. We have renovated a large number of our rooms the last year. The one you stayed in is unfortunately not among them. After the busy summer season we will start renovating the remaining rooms, and step by step, we will be able to offer the same standard throughout the entire hotel.

Welcome back to Scandic Neptun!
Best regards
Birte Iversen
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

The location was excellent.

The hotel is a little run down.

Breakfast was good but the coffee was bad. They let you pack some breakfast if you pay 65 NOK. (which is pretty cheap for Norway)

Overall, it was a OK hotel but I wouldn't stay here again.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank pekopoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biriv, Manager at Scandic Neptun, responded to this reviewResponded 22 July 2014

Thank you for your review!

We are glad you enjoyed the breakfast and our central location. I do agree that that some of our rooms are in need of renovation, luckily this is scheduled and will start this fall.

We hope to see you again at Scandic Neptun in the near future!

Best regards
Birte Iversen
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

1. Excellent location with in walking distance of City Centre, Quay, FIsh Market, Funicular, Raiway Station. Good breakfast, very good wi-fi.
2. Friendly and polite staff
3. Shabby rooms - No aircon on a summer night made it miserable (no provision for fans either), Noise all night from the street outside, not-so-great mattresses...

The rooms could really good with an upgrade. Overall experience: Average

Room Tip: Book well in advance if you aim to get value-for-money, otherwise stay-away.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Vishwas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biriv, Manager at Scandic Neptun, responded to this reviewResponded 22 July 2014

Thank you for your review!

We are pleased that you enjoyed your stay and found our location convenient. We are sorry to hear that you had trouble sleeping, but this summer in Bergen has been extremely hot, and nothing like it usuallys is in the summertime. Very few of the hotels in Bergen has aircondition just because we usually dont need it. We have trid to buy as many fans as we can but it is sold out everywhere.

We hope to see you again at Scandic Neptun!

Best regards,
Birte Iversen
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Rooms very spacious & clean, looked much nicer than nearby hotels (including other scandic hotels).
Great service (friendly & keen to help plan & arrange bookings etc) & awesome breakfast. 5 min walk to water/market, 10 min nice walk to Bryggen.
Offers boxed lunches (which we didn't use)

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank place4kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biriv, Manager at Scandic Neptun, responded to this reviewResponded 22 July 2014

Thank you for your review!

This makes us so happy to hear - thank you for your very positive feedback, we really appreciate it!

We hope to see you back one day!

Best regards,
Scandic Neptun

Birte Iversen
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

Recently stayed three nights at the Scandic Neptune.
Positives; the hotel is in a good location and handy for everything in Bergen, reception area is lovely, staff were spot on, good size room and breakfast was really nice.
Negatives; the room was dated and a little on the shabby side along with the hallways and is expensive for what you get (but maybe that is just Norway prices)

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank MitchABZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biriv, Manager at Scandic Neptun, responded to this reviewResponded 22 July 2014

Thank you for your review!

We are happy to hear that you enjoyd your stay. I do agree that that some of our rooms are in need of renovation, luckily this is scheduled and will start this fall. Step by step, all of our rooms will be refurbished.

Welcome back to Scandic Neptun!

Best regards,
Birte Iversen
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bergen hotels
Sentrum
Scandic Ornen
Scandic Ornen
#10 of 51 in Bergen
1,408 reviews
Sentrum
Scandic Byparken
Scandic Byparken
#19 of 51 in Bergen
956 reviews
Scandic Strand
#37 of 51 in Bergen
751 reviews
Show Prices
Show Prices
Show Prices
Scandic Bergen City
#34 of 51 in Bergen
823 reviews
Comfort Hotel Holberg
#24 of 51 in Bergen
82 reviews
Sentrum
Magic Hotel Kloverhuset
Magic Hotel Kloverhuset
#30 of 51 in Bergen
24 reviews
Show Prices
Show Prices
Show Prices

Been to Scandic Neptun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Scandic Neptun

Address: Valkendorfsgaten 8, Bergen 5012, Norway
Region: Norway > Western Norway > Hordaland > Bergen
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #29 of 51 Hotels in Bergen
Price Range: £83 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Scandic Neptun 3.5*
Number of rooms: 130
Official Description (provided by the hotel):
Welcome to the Scandic Neptun hotel Hotel Scandic Neptun in central Bergen has a quayside location within walking distance of Bergen's top attractions and entertainment. From the Scandic Neptun hotel, step into downtown Bergen and visit Bryggen, Bergen's Hanseatic area and a UNESCO World Heritage site. Discover penguins, seals and fish down at Bergen Aquarium. The popular Fløibanen funicular railway is just a few minutes' walk from the hotel and takes you right to the top of mount Fløyen, one of the seven mountains surrounding Bergen. At the Scandic Neptun hotel we have one of Bergen's largest collections of modern art, giving you a great cultural experience during your hotel stay in Bergen. We're also renowned for the gourmet dishes served in Restaurant Lucullus. In addition, we have a continental-style bistro and a wine and champagne bar. Arrange meetings, conferences or events in one of our venues at Scandic Neptun, all with wireless internet and modern equipment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Scandic Hotels, Hotels.com, TripOnline SA, Agoda, Ebookers, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Scandic Neptun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Neptun Hotel Bergen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing