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Best Western Plus Hotell Hordaheimen
Ranked #20 of 47 Hotels in Bergen
Stavanger, Norway
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good hotel”
Reviewed 22 August 2011

Good hotel, nice room, friendly & helpful staff. My room was in first floor, just above the street behind the hotel which was abit noisy, but otherwise ok.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tobbah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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490 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Kent, England
Level 6 Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 29 July 2011

I stayed here with my husband for a long weekend at the end of June. We arrived after midnight but did not experiance any problems with check-in. Room was good, I think it was a deluxe room. Furnishing was modern and I loved the reclining leather chairs with footstool. There was a mini bar fixed on the wall, not very efficient at keeping things cold. Bath room was OK but the supplied toiletries consisted of liquid soap near the hand basin and body wash/shampoo in the shower. There was tea and coffee making facilities and also an iron and ironing board. Problems with the room, no drawers or shelves, only hanging space for clothes. Room hot because there was no control over the radiator, window didn't open either. We were supplied with a fan which we used for most of the timw we were in the room. Breakfast was quite good, certainly enough to give you a good start to the day. Position was good, a few minutes from the Fish Market but away from the crowds. Hotel was pretty good value for Bergen and we would probably stay there again. They just need to sort out the temperature control in the room.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank SNDRPRKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malta
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 July 2011

Family friendly hotel with quiet location yet 5 minutes walk from center. Comfortable rooms and helpful staff. Enjoyed our stay.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank IvanMMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finland
Level 6 Contributor
148 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 22 June 2011

Had booked room at this hotel at bestwestern.com a couple of weeks ago.

At checkin 7 pm, receptionist claimed that it was overbooked. I was offered alternative accomodation at different BW hotel more out of downtown. I rejected the offer referring to valid booking and we discussed back and forth. After referring to my GCC Platinum status, hotel had a room for me afterall.

Extremely unprofessional - I have never experienced this anyware in the world ever !!!

Room however was in good condition and modern.

Did not like that windows were not possible to open as it was very warm.

Free WIFI was excellent having very good speed and being stable.

Breakfast being somewhat below average in Norway at this kind of hotels.

Checkout was fast and did receive apologize for the "issue" at checkin.

I would not recommend anyone to stay at this hotel as you cannot really tell you will actually be able to checkin ! Better to stay away and go for other nearby options.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank MustaPekka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bergen hotels

Amsterdam, The Netherlands
Level 5 Contributor
61 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 21 June 2011

Hotel well situated nearby the main sights. Bergen is absolutely worth a visit. Hotel unfortunately not very good. Roomtemperature hot on a summers day, as no window could be opened. Room small. Everything in the hotel is on the small side. Breakfast area not worthy of a hotel of this level. Small, crowded, not very cosy.
Facilities in the room not worth mentioning

  • Stayed July 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Hebbes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cumbria, England
Level 6 Contributor
70 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 19 June 2011

We had booked the Augustin next door but had to be moved here on arrival due to "leaking rooms". Both these hotels are on a quiet side street adjacent to one of the main shopping streets in Bergen and convenient for the central sights. This was my first Best Western in Scandinavia but I stay in them quite a lot in the UK and know that the brand is no guarantee of quality. Overall, I'd say that this is a fairly average Best Western and it wouldn't be my choice if ever we returned to Bergen.

We had a decent sized room on the fifth floor with a sofa, easy chair, desk and a large flat screen TV. It was Kr4.50 for 24 hours for wifi although you could have connected a laptop by cable for free. No aircon in the room (still being fitted apparently) but there was an aircon controller on the wall that did nothing to control the noisy fan that blew all night and disturbed my sleep. There was a bizarre wall-mounted fridge with sliding cover.

The bed was comfortable but the pillows were a bit on the thin side and not of very good quality. In fact, none of the furniture was particulary good quality and the room screamed "budget hotel"! The buffet breakfast was OK and had a good selection of fish and different types of bread. There was nothing to cover the bread with though so it was unhygenic with other guests grasping the loaves when slicing them.

We'd booked The Augustin on a discounted rate with the Fjord Pass and were obviously charged the same price. In comparison with other hotels we stayed at in Norway, it wasn't bad value for money.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gojph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 October 2010

We didn't expect much but they surprised us. We got a really good web-deal and to be honest we didn't think much of the hotel other than it should be clean and safe. When we arrived we were really happy to notice that we got a good size room on the 5th floor in a corner. That meant we had view in two directions. The room was nice and clean really comfortable beads that i slept good in. However lousy curtains that let in all the lights so we had to put up blankets and pillows to keep the light out. When i asked for help in the reception all she could help us with was some white sheets to put up in front of the windows.

As my fiance had his 30th birthday i had ordered up breakfast to the room. I told the staff that he was a vegetarian. This must have gone by unnoticed because the plate came up with bacon, eggs a lot of ham that was al over the cheese and vegetables. That annoyed me a bit.

The location is great. Really close to the harbour and all the sights you wanna go see. The breakfast buffe was nothing special but all you need to get full. The staff in the restaurant Kaffistova was wonderful and always playing with our son.

All in all a really good middle class hotel. However could some of the staff need to go to charm school. One morning i went by the reception and said hello i didn't get an answer. Horrible for staff working in this business. As well poor information about the sightseeings and tourist attractions. Have to praise Marian though who worked in the reception. Wonderful person who did her best to make our stay as well as it got!!

If you wanna stay at a good priced hotel, with good quality in food and rooms and a center location you should really stay here.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ita77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hotell Hordaheimen

Property: Best Western Plus Hotell Hordaheimen
Address: C. Sundtsgate 18, Bergen 5004, Norway (Formerly BEST WESTERN PLUS Hotell Hordaheimen)
Region: Norway > Western Norway > Hordaland > Bergen
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service
Hotel Style:
Ranked #20 of 47 Hotels in Bergen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Hotell Hordaheimen 3*
Number of rooms: 88
Official Description (provided by the hotel):
BW Hotell Hordaheimen is a tradtional Norwegian hotel from 1918. Today the hotel is a modern business hotel With 88 rooms, Conference rooms and a cosy restaurant With Authentic Norwegian country Cooking on the menu. If you travel a lot and are looking for a place to relax in a cosy atmosphere, Hordaheimen is the place for you. A home away! The hotel is located in the city centre of Bergen, Close to attractions, restaurants and shopping. Hope to see you on Your NeXT visit to Bergen! Kind Regards Ann Rita Hovden Hotel Manager ... more   less 
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Also Known As:
Best Western Hotell Hordaheimen Hotel Bergen
Best Western Hotel Bergen
Best Western Bergen
Bergen Best Western

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