I'd booked this hotel 6 months in advance as it seemed to offer everything we wanted, and while it delivered on most of our requirements, I was quite disappointed with the room itself.
I'd booked a triple room for my husband, daughter and I, which from the photos on the website, looked to be a nice large room with a dedicated sitting area and room for a single rollaway bed.
Unfortunately, this was not what we received ... once the rollaway was put in the room, the sitting area disappeared and it became VERY cosy for the three of us.
When I asked at reception if we had the correct room, I was shown a floor plan which indeed did show that this room was slightly larger than the standard. Perhaps we were just unlucky to be allocated a room that bears no resemblance to those in the photos, but I would recommend emailing the hotel prior to ensure that you are not as disappointed as we were.
Our room was decorated as per a 'standard' room (think peeling paint on the windows and numerous chips and scuff marks on the walls) and was located at the back of the hotel where the rooms bear the brunt of a noisy exhaust fan that hums until around 11pm each night, and starts up again at 6am. Quite loud and fatiguing even with the windows tightly closed.
We did like the bar/lounge area, general feel of the hotel, location, and the reception staff were all pleasant.
We would not return though as we felt that we had paid a premium price (AUD $300 p.n.) for a very average hotel room.
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- Also Known As:
- Grand Hotel Bergen