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“Elegance mixed with disposable egg cups”

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Clarion Collection Hotel Havnekontoret
Ranked #5 of 46 Hotels in Bergen
Certificate of Excellence
Sydney, Australia
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Elegance mixed with disposable egg cups”
Reviewed 30 July 2012 via mobile

The appointments convey comfort and elegance. The harbourside position is magnificent However, for this class of hotel, I did not expect to use disposable egg cups and plastic spoons. The flavours of the light buffet dinner were adequate, but more attention could be paid to ensuring that the plates were refilled as required. The availability of DIY tea and coffee throughout the day is a big plus, as is the pleasant reception

Stayed July 2012, travelled with family
Helpful?
1 Thank annge15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,247 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Spanish first
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English first
Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 July 2012

We were away from home for 6 weeks, moving every few days. This was by far the best hotel expereince of our trip, as well as one of the best hotels I've ever stayed in after 25 years of International travel.

We had one of the few "family" rooms in Bergen, with two large beds in one room. Although our room did not have a view, we only used it to sleep (and it was delightfully quiet!). If you, too, get an interior room, do not despair. The hotel has lots of common areas, including a "relax room" and several sitting rooms, that you can lounge in. The dining room is also open when food is not served, and fresh coffee and tea is available 24 hours a day in the dining room. The best of all is the tower, open to all with a key from reception. Here you can sit out on the deck for the best view of the Bergen harbor! There are even tables and chairs, in case you want to linger with a cup of tea.

The included afternoon pancakes, as well as the lavish dinner buffet, and huge breakfast, made it a good deal, despite the high price. If we had eaten dinner out, it would have cost as much as the room alone at a budget hotel. This is Bergen, where a cup of plain coffee at a 7-11 is 25 NOK, the equivilent of $5.00 USD!

If you are a history buff, you must go up the grand stairwell, where historical photos and illustrations tell the story of old Bergen. With each step you delve deeper into history. There is full narration in both English and Norwegian under each photo.

The hotel staff were excellent, from the cheerful and helpful front desk staff, to the kitchen and dining room workers who attened to our every need.

My only complaint was that the lighting in the room is very dark (not enough ceiling lights), great for sleeping, but not so good for packing or reading. Otherwise all was beyond perfect!

We stayed two nights but I could have spent the rest of my life there. If you're headed to Bergen, this hotel is worth the cost, and the sauna and steam room, and exellent dinner buffet, will be a welcome retreat after a long day sightseeing!

Room Tip: Interior rooms are quiet. Don't worry about not having a view if you get an interior room, just...
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  • Stayed July 2012, travelled with family
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Helpful?
3 Thank hanslietta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 9 July 2012

This hotel is right on the harbor in Bergen. It is gorgeous. The staff is very helpful. There is a breakfast and dinner buffet included. While you're there make sure you ask for the key to go up to the tower. We went up at sunset (midnight). You get a view of the harbor and the old fort. Unbelievable views.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank rcandresen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond,VA
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 July 2012

We stayed 3 nights in June and had a very nice stay. The room was large and very comfortable and the hotel is in a great location. The staff were very friendly and helpful. The price for the room seemed high until you realize how much is included ( breakfast and dinner buffet). We had mussels and salmon the last night that was surprisingly good. Walk out the front door and there are many places to eat/drink/shop. I would stay here again!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ejl804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
134 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 6 July 2012 via mobile

Excellent stay as usual. This is my favorite hotel in Bergen. Boutique hotel, friendly staff, good Norwegian breakfast buffet, nicely decorated rooms, but a bit small, but then again this is very common in Norway. Hotel is located directly on the famous "Bryggen" in Bergen. Price is about $ 200 to 250 a night incl. Breakfast. Highly recommended.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank Runar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 July 2012

We were very happy with our room at the Clarion. Of course the rooms are smaller as most hotels in Europe have smaller rooms, but we expected that. It was very clean and comfortable. The shades were nice and dark so we got a nice nights sleep.

The staff are extremely friendly and upgraded us to a room with a view of the harbor without changing the price. The rooftop terrace is nice to look out from at night. The breakfast was also nice!

The only minor issue is that the mirror above the sink impedes the sink plug from lifting so my husband couldn't fill up the sink to shave. Also the lack of proper shampoo and conditioner was a little anoying, but otherwise, no problems!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank travelgeek3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
123 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 July 2012

We stayed at this hotel because of the points we had available. The hotel met all of our expectations. We had a room on the water side, with a delightful view. The room itself was very comfortable and the bathroom with it's heated floor was more than satisfactory. As for the staff they were particularly helpful with both directions and suggestions as to restaurants. In addition to the free breakfast and wi-fi the hotel also put out a light dinner each evening for which their is no charge. As others have pointed out the hotel is also very well situated near all of the major tourist attractions. We would stay their again.

Room Tip: Ash for a room on the water side. It will add greatly to the experience.
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  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
Thank LeeGil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Havnekontoret

Property: Clarion Collection Hotel Havnekontoret
Address: Slottsgaten 1, Bergen 5003, Norway
Region: Norway > Western Norway > Hordaland > Bergen > Vågen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#1 Business Hotel in Bergen
#3 Family Hotel in Bergen
#4 Romantic Hotel in Bergen
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Clarion Collection Hotel Havnekontoret 3.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Clarion Collection Havnekontoret Hotel Bergen
Clarion Collection Bergen
Clarion Bergen

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