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“A lot of start up problems”

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Quality Hotel Waterfront Alesund
Ranked #4 of 12 Hotels in Alesund
Reviewed 20 August 2011

Checkin was fast and friendly. As usual asked for a quiete room which supposedly was given me.

Got upgrade to rather large room which was very nice. However, heater made a terrible noice for two minute every 20-30 minutes ! Tried to shut down heater, but this was not possible.

Went down to the reception and explained the problem. Apperantly I was not the first guest complaining about this. Solution was to give me another room and hoping that this room was noice free. And it indeed was, but only until 05.30 a.m. Then the heater started to make a terrible noice keeping me awake rest to the morning.

This hotel open about one month ago and it is clear that they still have a lot of start up problems.

WIFI was free and working well.

Breakfast was standard norwegian suiting my needs. However, I did not like at all that there was no selection of fresh fruit except of watermelon.

Room Tip: Ask for room facing the waterfront
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  • Stayed: August 2011, travelled on business
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Thank MustaPekka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aina A, Manager at Quality Hotel Waterfront Alesund, responded to this reviewResponded 11 September 2011

Dear Guest!
We are the first ones to admit having had some challenges in this opening phase, especially when it comes to technical matters. Visiting a brand new hotel as a guest, one expects the room to be in a perfect state, and the disapointment gets even bigger when problems occur. The noice from the heaters was indeed such a problem, that nobody new of in advance and obviously occured in different rooms all over the hotel. We can assure everyone intending to visit our splendid hotel, that this has now been taken care of. Thank you very much for your review, and we hope to see you agian some time in the future.

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241 - 247 of 729 reviews

Reviewed 2 August 2011

the hotel have lots og different rooms since it is situated partly in a old building. I would recomend to ask for oceanview room. In our room there were no hangers or anything to hang your coat on, except the chairs. They startet drilling in the room next door at 0730 in the morning, a bit too early in our summer holiday.
We ate dinner in the hotel restaurant, the food was great, and also the childrens menu was great, the service was a bit slow but very friendly.

This will be a great hotel once all the bits and pieces are in order.

Room Tip: reguest a oceanview room
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  • Stayed: July 2011, travelled with family
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1  Thank lenabergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2011

This brand new hotel is recommended.
They start out as all hotels do when they open - no towels in the room,problems with door locks, a kind request to the reception for a set of towels are just not adhered to and one staff member in the restaurant with a slightly arrogant attitude. (Making the choice easy to dine outside of the hotel.)
All in all just as expected when newly open and I am sure all this will be corrected in due course.

  • Stayed: July 2011, travelled on business
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    • Sleep Quality
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4  Thank Norberg11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago
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  • Stayed: November 2017, travelled on business
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    • Cleanliness
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Review collected in partnership with NordicChoiceHotels.com
Thank Villy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago
Google Translation

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with NordicChoiceHotels.com
Thank jan682017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
Thank Britt A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
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  • Stayed: November 2017, travelled solo
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Review collected in partnership with NordicChoiceHotels.com
Thank Jan-Erik A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Hotel Waterfront Alesund

Address: Nedre Strandgate 25-27, Alesund 6004, Norway
Phone Number:
Region: Norway > Western Norway > More og Romsdal > Alesund
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in Alesund
Price Range: £87 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Waterfront Alesund 4*
Number of rooms: 196
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