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“Service minded business hotel”

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Quality Hotel Alexandra
Ranked #2 of 6 Hotels in Molde
Reviewed 19 August 2014

The hotel is situated in the heart of Molde, right by the harbour. The staff gives you a warm welcome and you feel almost like home. I got a very Nice business room With a view overlooking the sea. I was attending a Conference at the hotel and the way the staff handeled both business guests and tourists in an elegant way. Teasty Food at all meals too. I'll be back!

Room Tip: Ask for a room With a view.
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  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank JohnFromNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q H Alexandra M, Guest Relations Manager at Quality Hotel Alexandra, responded to this reviewResponded 20 August 2014

Hello

I'm very glad that you had a nice stay here with us, and hope to see you here again.

Best regards

Marita Søholt-Sandblåst
Service Manager

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60 - 66 of 341 reviews

Reviewed 31 July 2014 via mobile

Stayed at this hotel one night in July during the jazz festival in a business double room. Inventory from the nineties, but a clean and okay room. Nice seaview from the small balcony. Breakfast was good. Short walking distance to the city shops. Parking in an underground facility nearby. Friendly staff. Next time I will stay at Seilet Hotel.

Stayed: July 2014, travelled with friends
Thank BreakingGood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q H Alexandra M, Public Relations Manager at Quality Hotel Alexandra, responded to this reviewResponded 6 August 2014

Hello,

We want to thank you for your response from your stay here with us. Am glad to tell you we have started renovating the rooms, and will do so this fall as well to update the hotel. We do hope we can welcome you here at our hotel once renovation is done.

Best regads
Marita Søholt-Sandblåst
Service Manager

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Reviewed 29 July 2014

Beautiful view, where you can see tall mountains, the lovley fjord and holms! Hurtigruta arrives every day, and also other cruiseships. Lovley roofterrasse! Very nice breakfast! Charming atmosphere inside the hotel!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with NordicChoiceHotels.com
Thank evenheimen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q H Alexandra M, Public Relations Manager at Quality Hotel Alexandra, responded to this reviewResponded 6 August 2014

Thank you so much for your response from your stay here at the hotel. We are glad you enjoyed your stay here and hope to see you again!

Best regards
Marita Søholt-Sandblåst
Service Manager

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Reviewed 2 July 2014

Spent my last days in Molde again at Alexandra. The staff is great, the view is very nice, if you get a Fjord view room, which I think are most of the rooms. I got a renovated bathroom now, so the room was fine this time too. Will come back, next year :)

Room Tip: Ask for Fjord side room!
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MareikeFH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q H Alexandra M, Guest Relations Manager at Quality Hotel Alexandra, responded to this reviewResponded 4 July 2014

Thank you so much for your review of our hotel! We are glad you had a nice stay and look forward to welcoming you again!

Best regards
Marita

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Reviewed 2 July 2014

I HATE giving bad reviews and rarely do, however this one is strictly limited to our dining experience with dinner as part of our Hurtigruten excursion. We told the Hurtigruten staff that we did not eat seafood and they passed that information along to the hotel who was hosting our group for dinner. We sat down at the table and the menu card stated that the entree would be fish. When the server came to take drink orders we told her that we did not eat fish---despite that no less than THREE servers tried to serve us fish. We told EACH of them that we did not eat seafood. Finally, a server arrived with plates of mashed potatoes (which were being served with the fish), topped with SALAD vegetables, deep-friend onion rings and drowning in sweet and source sauce. We were speechless and starred and the server said 'this is okay yes?" We said 'no actually its not". She left and never returned. We all left our dinners untouched and promptly left the dining hall to grab some snacks at the convenience store across the street while we waited for out ship to hit port. Upon returning to the ship we checked with the tour desk and she looked up the correspondance with this hotel and said 'they were explicitly told that several diners did not eat fish, and the Germans were served meatballs". She apologized and arranged for us to be served after hours by the ship's dining room chef. VERY BAD EXPERIENCE with NO apologies from anyone at this hotel's restaurant.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank blndgenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q H Alexandra M, Guest Relations Manager at Quality Hotel Alexandra, responded to this reviewResponded 3 July 2014

Hello

I'm very sorry to read about your bad experience you had in our dining room. We take our pride in giving good service and serve good food, so this is sad to read. Ofcourse you should have been given a good meal, and we will for sure take this up with our restaurant to make sure this does not happen again. If you are ever in the area again, we do hope to make it up to you.

Best regards
Marita

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Reviewed 8 June 2014

This hotel need some upgrades, but it is situated in the middle of downtown Molde. The hotel is missing a spa and relax department.
The breakfast was great, good bread and a variety of meats and cheeses.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
Thank Ole-kristian U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q H Alexandra M, Guest Relations Manager at Quality Hotel Alexandra, responded to this reviewResponded 25 June 2014

Hello

We want to thank you for your review of our hotel at TripAdvisor.
We are pleased to inform you that we are now renovating several rooms to upgrade our hotel. At your next stay, ask for one of our newly renovated rooms and we hope you have an even better stay.

Have a nice summer!

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Reviewed 28 May 2014

I stayed here for 5 nights while working in Molde. The hotel was excellent. It was very clean and my third floor room had a fantastic view - from my balcony I had an excellent view of the snow-capped mountains on the other side of the fjord. The buffet breakfast was plentiful with many different options. The staff spoke good English. The blackout curtains worked well - essential for the summer months when it is still sort of light at midnight! From Molde airport, a taxi to this hotel costs around 250NOK.

Room Tip: Ask for a room facing the fjord and the mountains - the view is fantastic.
See more room tips
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Q H Alexandra M, Guest Relations Manager at Quality Hotel Alexandra, responded to this reviewResponded 25 June 2014

Hello

We want to thank you for your nice review of our hotel.
We are happy that you had a pleasent stay here with us, and hope to welcome you back.

Have a nice summer!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Alexandra

Address: Storgaten 1-7, Molde 6413, Norway
Phone Number:
Region: Norway > Western Norway > More og Romsdal > Molde
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 6 Hotels in Molde
Price Range: £86 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quality Hotel Alexandra 3.5*
Number of rooms: 165
Official Description (provided by the hotel):
Quality Hotel Alexandra is located in the heart of the coastal city of Molde overlooking the beautiful fjords. Situated close to Molde Airport and the vibrant cultural scene in Molde we ensure an effective conference and a pleasant weekend. *Spacious rooms*Rooms with balcony*Indoor parking ... more   less 
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Also Known As:
Quality Inn Molde

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