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“Convenient American-style hotel”

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Clarion Hotel Stavanger
Ranked #3 of 27 Hotels in Stavanger
Certificate of Excellence
Seattle, Washington
Level 4 Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Convenient American-style hotel”
Reviewed 9 September 2013 via mobile

The restaurant in the hotel was quite good. I had their lamb, which was cooked to perfection. The parking garage is one door down the pedestrian street and only 100kr a day, so great if you have a car. The rest of downtown area is an easy walk.

The rooms are a compacted version of what you'd find in a Hilton Garden Inn/Marriott Courtyard Hotell.

There is one problem: The floor in the bathroom isn't heated.
This is really unheard of in Norway. It's unacceptable that my feet aren't toasty when I walk into the bathroom in the morning.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ErikNordheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neverdahl, General Manager at Clarion Hotel Stavanger, responded to this review, 1 October 2013
ErikNordheim,

thank you for a nice review and for choosing us in Stavanger. I am happy that enjoyed the food in our new restaurant Kitchen & Table. All our bathroom floors are heated, but we turn the heat down during the summer as it tends to get too warm.

Welcome back!

Best regards
Laila Neverdahl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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795 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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English first
Stockholm, Sweden
1 review
Reviewed 7 September 2013

Very nice Hotel with great service!! The food were awsome and the environment were cozy. The waiters were very professional and helpfull. Really recommend the starter pork Tacitus!! Thé "livingroom" were also very cozy and perfekt to relax with a good cocktail.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aimas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neverdahl, General Manager at Clarion Hotel Stavanger, responded to this review, 19 September 2013
Dear Aimas L,

thank you so much for staying with us and for trying out our new restaurant Kitchen & Table. We share taste in starter - Pork Tacitos is also one of my favorites. Welcome back soon!

Best regards
Laila Neverdahl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stavanger, Norway
Level 6 Contributor
298 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 3 September 2013

Stayed here again (won't be the last time) and have to do a final review of this hotel, as my last review was a little chilly. After this stay it is all forgotten, what a team! The friendliness and service provided from the people running this hotel is beyond recognition, outstanding. This time around we where spoiled with a great room, and even a welcome back surprise on our first night. Special thanks to the reception, you are doing a great job!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arnt78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neverdahl, General Manager at Clarion Hotel Stavanger, responded to this review, 19 September 2013
Dear Arnt78,

nice to hear from you again, thank you for being a return guest! I am happy that we have been able to improve and give you a hotel experience that you deserve.

We hope to see you again soon.

Best regards
Laila Neverdahl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
78 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 3 September 2013

This hotel has really nice rooms, a great energy, wonderful staff and a great restaurant now owned in part by Marcus Samuelsson.

I was nervous about this hotel as I was fearing a "chain" feel. It was the opposite - it was sophisticated and the service was excellent on many levels. It was a warm inviting large boutique hotel feel.

The place is very well done - it is in a relatively quiet location but only three blocks from the insanity of the harbor restaurants and bars so it is relatively quiet. Yet it is across the street from an amazing music venue where one of Norway's top rock bands played - the Hellbillies. Everyone was so well behaved you would not believe it.

Mads at the front desk was a fantastic concierge / reservations / host - when our room was not ready in time he was exceptionally generous.

Martin at the restaurant was charming and gracious. Super hard working and great guy.

We would stay here again no doubt.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYSojourner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neverdahl, General Manager at Clarion Hotel Stavanger, responded to this review, 19 September 2013
Dear NYSojourner,

thank you so much for your kind review, I am so happy that you enjoyed your stay. One of our goals is to be a little bit more "than just another hotel" and I am glad you experienced this. Mads is one of my new talents, I am so pleased that I hired him!

Welcome back!

Best regards
Laila Neverdahl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuttgart
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 September 2013

We stayed at Clarion for 3 nights. The room was ok, not too small, very clean. Very friendly stuff at reception. The "service" at the bar was very poor. The lady didnt even know how to make the few cocktails offered. She didnt recognize new guests for a very long time and she was very unpolite. The bar closes at 12 even if there a loads of people sitting there...

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pongi1906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neverdahl, General Manager at Clarion Hotel Stavanger, responded to this review, 19 September 2013
Dear Pongi1906,

thank you for you feedback, I am so sorry that your stay was not as expected. The problems mentioned has been addressed, and improvements have been made through extensive training.

Welcome back!

Best regards
Laila Neverdahl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 September 2013 via mobile

I'll have to say this hotel isn't as "lush" as I expected. To be clear, it's not bad, just not as comfortable as I expected based upon the pictures on TA and walking through the lobby on a previous visit to Stavanger.

I'll start on the great things. Location is convenient to the harbor area and the staff is super friendly. The internet is nice and fast and the breakfast is excellent. The beds are pretty comfortable and the hotel just got a recent facelift. If you go to the top floor (14th) and go through the secret doors (they look like locker room / toilet doors) they dump into the sauna and jacuzzi area which has a beautiful sweeping view over Stavanger harbor). I'll never understand why they didn't make this into a bar area. I'd have gone there even if I wasn't staying in the hotel!!

The lobby is relatively new with a nice bar area and the restaurant, Kitchen & Table by Marcus Samuelsson, is in the back. There are some nice chairs in the lobby with an open fire. From the outside, the building is quite tall for Stavanger and has some interesting designs which make it stick out. And then we went to our room. Not bad....just a bit underwhelming and almost disappointing. (and frankly some design questions that have me wondering....and I've stayed in several local hotels, so it's not "just a Norwegian thing")

First of all the room door opens outwards AND doesn't self lock. You have to remember to lock the door from the outside with your key when you're leaving. Why would they do this? Very odd. The bed and furnishings are new and modern, but wish there was some carpeting in the room. (We're in a "standard room"). The wood floors are nice, but just don't offer the warmth and nice "under-the-toes" feeling that you want straight out of bed. As for the bathroom, too minimalistic for me. Bordering on backpacking. TA doesn't list a star rating for this hotel but given that the toiletries offered in-room are limited to a stuck on the wall "all over shampoo" dispenser and the shower is a sad showerhead while standing in a bathtub, I can't imagine this being more than 3 stars. Maybe 3.5. Not saying it's bad, just trying to correctly categorize it and manage expectations.

The only truly bad thing is the street noise. The AC isn't an in-room managed thing (common in Norway) so we had to sleep with the windows open to get the room cool enough to our liking. Then midnight - 4am comes. We were there over a weekend and between 12am - 4am (mainly at 2-4am) roving bands of drunk people walked up and down the street yelling at what seemed at the top of their lungs to their fellow drunk mates. In other words, temperature and air circulation came at the cost of being interrupted all night long by those obviously oblivious that there are hundreds of people trying to sleep just above them. Not sure the hotel can change / fix that, but just a warning to weary travelers.

Overall, the stay at the Clarion isn't bad. Just a little lacking in creature comforts.
I would like to commend the management of the hotel which seems to read and answer each and every Trip Advisor review. That tells me alot about how much the management seems to care about the hotel and the concerns of the guests. And that counts for a lot in my book.

Stayed September 2013, travelled as a couple
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neverdahl, General Manager at Clarion Hotel Stavanger, responded to this review, 19 September 2013
Dear AG97Traveler,

thank you so much for your extensive feedback, as you point out I take guest feedback very seriously! I am happy that you enjoyed the breakfast, our new restaurant and in part our rooms. I will take your comments concerning the toiletries into consideration. The door locks will lock after 15 minutes if you forget to lock them, and are not locked immediately due to security reasons. I am very sorry that some overly happy people outside kept you awake, next time we will provide a room to the other side of the hotel.

Welcome back!


Best regards
Laila Neverdahl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drammen, Norway
2 reviews
Reviewed 28 August 2013

Stayed there in July during Stavanger Food Festival. Even if the city was overcrowded we were upgraded from Deluxe to Business for free! This is probably the best Choice Clarion Hotel in the city since their CEO Petter Stordalen used this hotel during his stay in Stavanger.

Room Tip: Get a room as high up as possible, facing west or north for the best view.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arnlocke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neverdahl, General Manager at Clarion Hotel Stavanger, responded to this review, 30 August 2013
Dear Amlocke,

thank you for your nice review, and for staying with us during the food festival. We just love upgrading our guests if possible; making a guest happy makes us even happier:. Petter got an upgrade, why shouldn`t you:)

Welcome back!

Best regards
Laila Neverdahl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Hotel Stavanger

Property: Clarion Hotel Stavanger
Address: Arne Rettedals gate 14, Stavanger 4008, Norway
Region: Norway > Western Norway > Rogaland > Stavanger Municipality > Stavanger
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Stavanger
#2 Romantic Hotel in Stavanger
#2 Family Hotel in Stavanger
#2 Luxury Hotel in Stavanger
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clarion Hotel Stavanger 4*
Number of rooms: 250
Official Description (provided by the hotel):
The Clarion Hotel Stavanger, modern and fresh, provides an impressive contrast to the city's more traditional hotels. With several suites, deluxe rooms, superior rooms and even our comfortable standard rooms offering stunning views over Stavanger city centre and the surrounding islands. This exciting hotel will appeal to those who enjoy a chic, comfortable yet minimalistic Scandinavian lifestyle. The new restaurant, Kitchen & Table by Marcus Samuelsson, brings you the flavors of Manhattan and New York. Clarion rooms are comfortable and practical, offering modern conveniences for the well connected traveler. Within the heart of Stavanger and next door to the city's main pedestrian shopping streets, The Clarion Hotel Stavanger is close to famous attractions such as the Old Town. Unwind in the comforts of our relax centre Pust, located on the top floor of the Clarion Hotel Stavanger -visit our state-of-the-art Relax centre where you may like to linger in the luxuriously turbo Jacuzzi or relax in the sauna, with a spectacular view of Stavanger and the surroundings. The hotel has 14 meeting rooms, one with capacity for 720 people. We offer the latest within conference equipment. Enjoy all the entertainment Stavanger has to offer, from exclusive shopping to a delightful evening at the Theatre. Take a sightseeing tour around Stavanger, experience one of Stavanger's many fine museums or simply stroll through the Old town many galleries and handicrafts boutiques are located in this area. Everything is right outside your door when you stay with us at Clarion Hotel Stavanger. Designed in a fresh, modern Scandinavian style, Clarion Rooms are comfortable and practical. All furniture is designed by Scandinavian designers. The beds are Duxiana beds, they are very very comfortable. In the bathroom you will find tiles made by the local painter Kjell Pahr Iversen, these tiles are painted specially for Clarion Hotel Stavanger. Clarion Hotel Stavanger can offer its guests the most modern and best technical equipment. We can provide you with the technical equipment that meets your needs. Good planning and preparations and a professional conference staff are important to succeed. We take pride in providing that service for you. We try to add our personal touch to every detail. Our staff is here for you. Our chefs take great pride in offering you a tasteful and healthy meal while staying with us. Our French pastry chef takes care of your need for sweets. To top it off, we can offer Stavangers greatest view from our top floor board room, Perspektiv. It can fit a meeting for up to 26 persons. We can also offer you a set menu for smaller groups. Accompanied with refreshing drinks and our view of Stavanger and the fjords, your guest will be impressed ... more   less 
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Also Known As:
Clarion Stavanger
Stavanger Clarion

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