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Lara C
Swansea, United Kingdom

Our wedding was PERFECT!!

5.0 of 5 bubblesReviewed 8 Mar 2020via mobile
Thanks Alan and to your staff! Everything was amazing, perfect! I would chose Norton House Hotel millions time! 😻😻

The food was very nice and the portions were generous!!

They made us happy about everything,
Even the room was lush!!

After the wedding my husband was hungry again (too much dance ) and the guys prepared to us some lovely sandwiches too to bring in the (huge) room!

Thank you with all our heart!
Date of stay: February 2020
Trip type: Travelled with family
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Norton House, Owner at Norton House Hotel & Restaurant, responded to this review
Responded 16 Mar 2020
Hello Lara, Thank you for your kind words and positive feedback. We look forward to welcoming you back again soon. It was a pleasure to hold your wedding reception here with us. Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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382
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All reviews four poster bed sunday lunch the main house executive room beef bridal suite wedding reception wedding venue full welsh breakfast cockles excellent quality couldn't do enough plenty of parking plenty of choice first class high standard sea front
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184 - 189 of 853 reviews
Reviewed 3 March 2020

Great location close to main road but far enough for no traffic noise. Short walk from centre of Mumbles. Hot breakfast cooked to order , fair selection for cold food. Bed super comfy and I slept very well. Small but very clean and well -equipped bathroom with great shower (choice of rainfall or hose, with plenty of hot water - top marks!)

Had some problems with the lock on my door which staff didn't seem keen to get fixed- managed to live with it though and not the highest priority for me, to be fair. Very little storage space in my room.

Date of stay: February 2020
Thank boarderpaul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norton House, Owner at Norton House Hotel & Restaurant, responded to this reviewResponded 16 March 2020

Hello, Thank you for your kind words and positive feedback. We look forward to welcoming you back again soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2020

Lovely hotel, staff very friendly and professional on arrival, departure and at the bar and restaurant.
Rooms were lovely and very comfortable
Was going out that night but saw the menu which was very reasonable and very tasty indeed, my partner having the Belly Pork and me the Sea Bass. Will be going back

Date of stay: February 2020
Thank SheepMagnet2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norton House, Owner at Norton House Hotel & Restaurant, responded to this reviewResponded 16 March 2020

Hello, Thank you for your kind words and positive feedback. We look forward to welcoming you back again soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2020

We booked an Executive room on a very good deal this time, as the standard rooms are a bit compact. This room was one of the largest we've had in a UK hotel and had a nice comfortable seating area, although the bathroom was very small. We only eat breakfasts here this time as there are so many great restaurants around, but they were all excellent quality and freshly cooked to order. Overall a very enjoyable stay and the staff were all very welcoming and professional.

Room tip: Executive rooms are worth a bit extra
Date of stay: February 2020
    • Value
    • Rooms
    • Service
Thank Chris H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norton House, Owner at Norton House Hotel & Restaurant, responded to this reviewResponded 16 March 2020

Hello, Thank you for your kind words and positive feedback. We look forward to welcoming you back again soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2020

We stayed at this hotel in one of the apartments. it cost £300 breakfast was not included
the place was freezing the windows were left open
the boiler didn’t work the television didn’t work one of my children got cut in the shower and I got bitten by something in the blanket that was on the bed
I would not bother wasting your money and would never recommend this to anybody

Date of stay: February 2020
Trip type: Travelled with family
2  Thank Diane D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2020

This hotel has been transformed from our last visit when I wrote the most damning review I'd ever had to write. We heard that things had changed. Completely transformed is more appropriate. Everywhere is spotlessly clean. This extends to the gardens which even in mid Winter looked lovely. We enjoyed dinner and a fabulous breakfast, both beautifully cooked. Breakfast cooked to order ... for me that's a sign of a decent hotel. Non of this buffet rubbish! Room 4 is fabulously huge with a super shower room but the large low bed and super soft mattress did not make for a wonderful night's sleep. Also the harsh bright lighting is not conducive to a romantic evening! The staff were superb and helpful throughout. We make regular trips to Swansea. This is now our default hotel. Thank goodness there is at last somewhere decent to stay.

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank elinlowri
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norton House, Owner at Norton House Hotel & Restaurant, responded to this reviewResponded 16 March 2020

Hello, Thank you for your kind words and positive feedback. We look forward to welcoming you back again soon. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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