Well, i don't know where to start. This hotel was awful, the staff were rude, we were not welcomed and were taken to our room before it had been cleaned. The hallways absolutely stank to a point where i would hold my breath whilst walking to the room, which didn't smell much better! The room was tiny! Nothing like the rooms shown on their website. There was rubbish still on the floor, hair on beds, in the shower and sink. The window sills were filthy with black grime and the curtains did not shut properly.
The tea and coffee facilities in the room were hardly up to scratch, with the mugs having old tea stains and black dust on them, not to mention the state of the kettle.
The beds were reasonably comfortable however this was still the worst nights sleep i've ever had due to noise, and a green safety light shining right above my bed which i was unable to turn off.
Apart from this, the location was great, although parking was difficult!
overall, I would NOT recommend this hotel to anyone and would definitely never visit again!
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- Also Known As:
- Carlton Hotel Swansea
- The Mumbles Hotel Swansea