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“Simply Heaven!”
Review of Belmond La Samanna

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Belmond La Samanna
Ranked #1 of 1 Hotels in Terres Basses
Certificate of Excellence
Laguna Beach, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Simply Heaven!”
Reviewed 16 May 2011

We arrived at the La Samana resort after our wedding and a short stay on St. John USVI. From the moment we entered the lovely grounds until the morning we left the, experience was perfect. The hotel staff could not have been more welcoming or more professional. The suite was very comfortable, clean and well appointed and the beach, right outside our french doors was fabulous.From the wonderful dinners at there four diamond restaurant to the freindly groundsworker Jean Paul, who presented us with a coconut fresh off the tree, everything about La Samana was Five Star. We can't wait to go back.

Room Tip: Use American Express Platnium for room upgrade.
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  • Stayed April 2011, travelled as a couple
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Helpful?
3 Thank madeline1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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New York
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 May 2011

We made our first visit to La Samanna and stayed 4 nights. Since it was low season we were able to get a discounted rate on a suite with a private rooftop plunge pool and we really enjoyed that. The resort itself is a gorgeous tropical setting with beautiful gardens and a spectacular view of Baie Longue and the Caribbean. The beauty of it attracts tour boats daily who just slowly cruise by to soak in a view of La Samanna. We felt very lucky to be the ones actually staying at the resort. The entire staff, from gardeners, housekeeping, beach attendants, right on up the chain of command, were uniformly friendly and helpful. Our suite was well equipped. We had dinner at Le Reserve one night and at poolside another. Each day began with a delicious buffet breakfast that basically carried us right into dinner.

Advice: 1) do research on what type room and where located, We chose to be down by the pool bar and infinity pool so we would be close to the beach. Note that some rooms are quite far from the main building. 2) It's ten minutes from the airport which is great. We had a car for all four days and expored the island every day. If you want just one day exploring, you can rent a car from the hotel that day 3) Hit the new Gourmet Marche at nearby Porto Cupecoy for any food and drinks that you might want for your room. We enjoyed cocktails on our balcony every night.4) Be sure to do some snorkeling and kayaking right at the beach. We didn't see any evidence of motor sports but that may be because of low season or no requests from guests. 5) For a great beach alternative visit nearby Baie Rouge which is exotic, has beach bars and is good for snorkeling. 6) It's too much to drive your own car to Grand Case for dinner, consider a taxi. We had a terrific dinner at La Cigale in nearby Baie Nettle. Highly recommend it.

So we highly recommend La Samanna and look forward to returning,

  • Stayed May 2011, travelled as a couple
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Helpful?
2 Thank bigbird334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
2 reviews
Reviewed 11 May 2011

From check in to check out, we were on property for 7 days and it was absolutely fantastic. We were surprised to see the prices for food and drink ($14 for a mixed drink) but found that rather typical anywhere we went on the island.
We had planned to venture out several of the 7 days but ended up staying at the resort for 5 and only leaving for 2. The service, staff and grounds are excellently maintained but do be considerate of 'island time'. Everything moves a little slower and we found some other guests annoyed with the lack of speed but it's the Caribbean for heavens sake!!! Time to slow down and enjoy life!

  • Stayed May 2011, travelled as a couple
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Helpful?
Thank pbtweek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaSamanna, General Manager at Belmond La Samanna, responded to this review, 16 May 2011
Thanks for choosing to stay with us at La Samanna and sharing feedback about your time at the resort. I'm happy to hear that we were able to create the perfect experience as you celebrated this wonderful occasion. I appreciate your kind comments about the property, staff and service and will be certain to share with everyone on the team. Thanks again for your review. Best wishes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2011

Gorgeous long sheltered beach with white sand, aqua water.
Dining room meals exquisite...excellent chef.
Beautiful pools and lounging spots..
Rooms spacious, clean having all amenities.
Very wonderful staff...everyone helpful-- friendly
Beautiful gardens over large property..lovely walks...
has a beautiful spa, art gallery, large complete fitness area, yoga, pilates...nice little store.
it is expensive, but we would rather do a shorter trip here than a long one elsewhere.

Room Tip: I think all rooms look out to the sea..loved ours!
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  • Stayed April 2011, travelled as a couple
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Helpful?
2 Thank FranW55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 April 2011

We stayed for 6 nights at La Samanna in April 2010. La Samanna is a hard to define hotel: it has Four Seasons' prices but the quality of the main building and rooms do not match its high prices. Service is uneven: sometimes is 5 star service (specially at the beach and concierge desk) and sometimes is a 0 star service. For instance, a nice La Samanna touch is that when you arrive you receive a welcoming package including rum and a plate with cheese, crackers and strawberries. We did not feel like eating cheese and crackers so we did not touch the plate. By day 4 the plate was still there!! Obviously the strawberries and the cheese were already decomposed. We thought the cleaning lady had not seen the plate so we left it on the floor at the entrance to the room. The cleaning lady came, did her job and did not take the plate away!! We called room service which ignored our request to take it and finally when I angrily called the front desk somebody came to pick it up (we had already left the plate outside of our room). La Samanna can be heaven and hell on the same day.
We had many meals at the hotel, especially breakfast and lunch. The breakfast buffet is OK but no extraordinary as some reviews have suggested (it is included in the room rate). We have got better breakftast buffets at less expensive hotels in Japan, China or, closer to home, Mexico.
Lunch and dinner are expensive. We had dinner once and it was just average and rather expensive. Excluding wine you should expect to pay about 80-100 dollars per person. Our most pleasant food experience at la Samanna came at lunch time and it was basically very simple food. The Mahi Mahi burger is specially nice.
Probably La Samanna beach is the nicest in St Martin but St Martin does not excel in terms of the beauty of its beaches. La Samanna beach is rather weird. It looks a lot like those beaches that have been reconstructed after a hurricane has devastated them:
the sand is not powdery and it has a lot of crushed shells. Further, the ocean gets really deep after 2-3 meters into the water. Unless they stay out of the ocean this is not a beach for children. If you are a person who really cares about the beauty of the beach this is not the hotel for you (or the island for that matter).
Overall, if you can afford at least 700 dollars per night I think you can do much better by going into neighboring islands such as Anguilla or St Barths. You can also get better value at places like Aruba which are far less expensive and has amazing beaches. Don't get me wrong: we did have a nice time in St Martin and La Samanna but I think the hype does not match the reality. For the money we spent we could have done much better somewhere else. I do not think we will get back to La Samanna.

  • Stayed April 2011, travelled as a couple
    • Value
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Helpful?
4 Thank GlobetrotterMX_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 4 Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 April 2011

This hotel is a real treat! Saint Maarten is very spread out so, this resort is great because it is 10Min from the airport and has a great restaurant. I'd highly recommend if you have a short trip..or stop over on St Maarten.

The service was amazing. We felt like the only people in the resort. The cottage like suite was tiny, but very cozy and private with a little patio for enjoying your coffee in the morning and walking right out to the pool. We relaxed by the pool/cafe right on the beach, which is one of the prettiest beaches on St Maarten.

Highlight was a private sunset cruise arranged for us by the hotel. Dinner in the main restaurant was excellent too!! We didn't leave for 24 hours!

Room Tip: Book through American Express Fine Hotels!
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  • Stayed January 2011, travelled as a couple
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Helpful?
Thank GoBlue1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 April 2011

The beach may be 5star but the hotel and service is more like 3 star. My husband and I were extremely disappointed with the service and cleanliness of this property. At 5 Star prices we expected the service to be top notch and our room to be somewhat updated. Staff was is no rush to assist us when waiting to be seated for lunch or dinner. Common areas of main house were not cleaned for days and so we finally complained and they just simply stated “yes we noticed that; we’ll get someone to take care of it”. If they noticed it, why would you wait for your guest to bring it to your attention!! (3days the floors were not cleaned). Housekeeping leave bags all over the place all day long that you need to walk the garbage bags in the halls not to trip. Our 5 star room had stairs in the middle of it and did not have AC in the bathroom only in the main room. As for room service; don’t bother – after 45 minutes of waiting we called back and we were told they never received our order. Overall, main house of property is run down and needs a major face lift. The beach area hands down is one of the finest you will find and service was terrific when on the beach. We have stayed at many 5 star properties through-out the world and have no problem spending the money on good food, service and luxury. This I can tell you is none of the above…. It’s rating is clearing due to the property location and Beach… 

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tripreview21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond La Samanna

Property: Belmond La Samanna
Address: Baie Longue | PO Box 4077, Terres Basses 86200, St. Maarten-St. Martin
Phone Number:
Region: Caribbean > St. Maarten-St. Martin > Saint-Martin > Terres Basses
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Terres Basses
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Belmond La Samanna 5*
Number of rooms: 83
Official Description (provided by the hotel):
Belmond La Samanna nestles amongst lush gardens overlooking 55 acres of spectacular beachfront. A complete resort in itself, Belmond La Samanna offers a spectacular private beach, two poolside terraces, 83 luxurious rooms and suites and 8 recently renovated 4600sq. ft. villas with private pools. Enjoy its sophisticated food offerings and award winning wine cellar, indulge in its European Elysees Spa, or simply enjoy the privacy and relaxation of this sophisticated and sensual French-Caribbean enclave. Gourmet dishes are served in the elegant Trellis, and Baie Longue Bar offers pool-side dining and views of Baie Long Beach. Dine on your private terrace and later enjoy a drink from the wine cellar. Belmond La Samanna is everything you could wish for in a Caribbean hideaway. ... more   less 
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Also Known As:
La Samanna By Orient-Express Hotel St. Maarten/St. Martin
La Samanna Hotel
La Samanna Resort St Martin

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