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“A Big disappointment”
Review of Belmond La Samanna

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Belmond La Samanna
Ranked #1 of 1 Hotels in Terres Basses
Certificate of Excellence
Reviewed 31 March 2006

The hotel is in a beautiful spot but the service was terrible. The staff were untrained and worst of all very unfriendly. Many of the guest who were staying at the hotel when we where there were unhappy and dissapointed. The food was good but they messed up orders all the time; the room service was fair. To top it all off there was a weeding on saturday that took over the only pool at the hotel; kicking out the rest of the gests without notice. La Samanna is overrated and I would recommend you look for a better place to spend your vaction and money.

  • Stayed: November 2005
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10  Thank rutibm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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910 - 916 of 1,148 reviews

Reviewed 7 February 2006

The weather was great. The service was very good. Nice people. The beach was great, except for the little hill (about 8 feet high) that you needed to climb to get from the water back to the cabannas. The villa was nice, spacious. I would highly recommend it, but it is a more quiet type of vacation. The food was very good considering the islands can sometimes (usually) be so so.
Expensive, but worth it if you want to relax.

  • Stayed: July 2005
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12  Thank morewineplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2006

We have just come back from our honeymoon and have travelled to St.Marteen for 6 days and Las Vegas and Nyc city afterwards. The stay at La Samanna was definitely the most fabulous part of the whole trip, actually we are not new at staying at 5 star hotels but this one has something very very special. The room was huge and overlooking the sea with a private terrace on the roof, the service was excellent, restaurant overlooking the "private" bay, unique, we really felt as if the hotel itself was looking after us enjoying each and every part of our stay...We did go out for an excursion around the island but after an hour in the car all our interest was going back to our sun beds next to our room and being looked after by the great guys at the beach bar!!! To conclude I would say that the best of all was that price was absolutely worth it!!!!

14  Thank cbio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2005

This hotel wins the award for the World's Worst! I wouldn't wish an experience with this hotel on my worst enemy. Everything from the food, to the rooms, to the people were unlike anything I have ever experienced. Don't be fooled by the pictures you see, I was and I wish that I had never heard of La Samanna.

Stayed: June 2004
17  Thank KaceeLGreenvilleSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2005

La Samanna just went thru some major room modernizations, after a few complaints that the rooms were very 70-ish, etc. Basically, new floor tiles, new bathroom, some rooms had the furniture replaced, etc. But there are some small flaws to this construction, not enough power outlets, some rooms have only one night stand, old TVs, not enough lights, speed dials don't seem to work (maybe the phones haven't been programmed yet due to the construction) but then one should not be staying indoors at this beautiful resort in St. Martin.

Since it is our third visit to the island, it is true everything at La Samanna is very expensive, for example, a can of soda can cost you $5.50 where if you venture out to the dutch side, especially near the airport, a 6-pack of soda will cost you about $2.50. Also, try eating locally, it can save you on the $$$. We recommend heading out to the French side. Also, there is casino right before La Samanna (Atlantis), try one of its many restaurants, especially Temptations.

Overall, La Samanna is a very beautiful resort, and yes, very expensive, but if you still want to choose to stay at this luxury resort, for comparison or what not, our recommendation is for you to rent a car, may we suggest a very compact one (the most inexpensive ones are $17 a day) because parking can be very tight and enjoy the other beautiful surrounding beaches, people/culture and delicious local food this island can offer to you.

  • Stayed: November 2005
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21  Thank Worldtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2005

After searching top rated resorts wolrdwide we selected La Samanna for our long awaited honeymoon. The whole affair is a study in understatement. The service was exemplary, from their Orient Hotel reservationist who helped us plan it, to the entire hotel staff and especially Nathalie Schoenher, a F & B manager who has world class charm and a talent for extraordinary service. We were so taken with the magic of the place we purchased a pre-construction condo close by at Cupecoy Yacht Club, owned by same OEH group that runs La Samanna. We had to ask her to introduce us to the property, untra soft sell.

The honeymoon package covered all the bases, with the La Samanna II boat excursion being a key winner. Our accomodations in the Baie Rouge suite were near- perfect, like the top of a wedding cake overlooking the pool and sea, but super quiet!

Dining is over the top but a must to try at least once. The island requires that you turn off the expected and listen to the quiet magic of the island. Do not miss massage by Martine and her staff in SPA. Best in my life!

  • Stayed: May 2005
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12  Thank naomihecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
River Vale, New Jersey
118
Reviewed 1 September 2005

The beach is beautiful and that is the best thing about La Samanna. I would expect to feel pampered and pleased after a stay at a resort of this caliber. Unfortunately, the expense is not matched by the quality and the attitude of management was downright insulting. $5.50 for a can of coke? $30 for a pitcher of iced tea, plus a $6.65 per per person room service delivery charge? Sounds more like extortion. And, if you're sunburned and want to make use of the cabannas on the beach (all unoccupied) you actually need to rent it-- I didn't even ask how much that was. We went there on our honeymoon and I booked a room upgrade special. I noticed that other couples were automatically being upgraded (free of charge) due to low occupancy. When I asked for the same treatment, they declined and I felt more suckered than ever. One of the French managers was expecially snippy when I said I could not recommend La Samanna: "well, the other couples we upgraded will recommend us!" The king-size bed was really two doubles stuck together and the "fully equipped" gym was half-way adequate, at best. Go elsewhere.

  • Stayed: August 2005
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18  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond La Samanna

Address: Baie Longue | PO Box 4077, Terres Basses 86200, St Martin / St Maarten
Phone Number:
Region: Caribbean > St Martin / St Maarten > Saint-Martin > Terres Basses
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Terres Basses
Price Range: £55 - £764 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond La Samanna 5*
Number of rooms: 83
Official Description (provided by the hotel):
Belmond La Samanna nestles amongst lush gardens overlooking 55 acres of spectacular beachfront. A complete resort in itself, Belmond La Samanna offers a spectacular private beach, two poolside terraces, 83 luxurious rooms and suites and 8 recently renovated 4600sq. ft. villas with private pools. Enjoy its sophisticated food offerings and award winning wine cellar, indulge in its European Elysees Spa, or simply enjoy the privacy and relaxation of this sophisticated and sensual French-Caribbean enclave. Gourmet dishes are served in the elegant Trellis, and Baie Longue Bar offers pool-side dining and views of Baie Long Beach. Dine on your private terrace and later enjoy a drink from the wine cellar. Belmond La Samanna is everything you could wish for in a Caribbean hideaway. ... more   less 
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Also Known As:
La Samanna By Orient-Express Hotel St. Maarten/St. Martin
La Samanna Hotel
La Samanna Resort St Martin

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