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Citrus Hotel Eastbourne By by Compass Hospitality (Formerly The Big Sleep Eastbourne)
Ranked #25 of 40 Hotels in Eastbourne
Reviewed 26 May 2014

Very apprehensive when booking as pictures on web site intriguing. However highly delighted. Upgraded as toilet seat broken in original room. Staff very attentive and polite. Bath towels fluffy and large, supplied toiletries a good quality. Lot of hot water. Strange curtains like faux fur, however when the wind increased they really worked and at night like black out curtains. Expected included continental breakfast to be sparse but it was great. A cooked breakfast for £3 50 extra was freshly cooked- an excellent idea. The lift was out of order so had to use a creaky but efficient service lift. Doors hard to open and close but better than walking up the stairs. Wish there were more 'Big Sleeps' available.

Room Tip: Upgrade to a suite it's well worth it. The views are amazing
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  • Stayed: May 2014, travelled with family
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Thank nannymuggle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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356 - 362 of 653 reviews

Reviewed 25 May 2014

If you take into account this is a three star hotel you get quite alot for your money, friendly staff, clean rooms, ensuite wetroom, complimentary shower gel, tea and coffee facilities, flat screen tv, downside was the bed was an old spring mattress, quite uncomfortable and noisey, breakfast was lovely and fresh, toast, juices, jams, pastries, cereal, fruit, we had a double fry up for £5 each which was very nice, all in all i would return again, thank you

  • Stayed: May 2014
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Thank lisarutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Lovely location
Basic accommodation but very clean and modern
Compares to a travel lodge
Pay for room not person so great for families
Almost next door to the Grand Hotel and part of a beautiful old building adjoining another hotel
Ideal for the Congress And Devonshire Theatres
Nice public area with TV and comfy chairs plus good breakfast and service
Close to beach and Wish Tower
I will come again

Stayed: May 2014, travelled with friends
Thank pauljvic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

When booking this hotel the reviews did not excite me i actually booked on the look of the room the dates & the good value, I was exceptionally pleased from the first contact with the reception staff asking for a parking permit costing £1 a day i was given clear and precise instructions on how to use which does need to be right as the wardens will ticket you for any imperfections. The room was massive double bed /A comfy chair a Chez-lounge type couch,desk and chair a good sized telly at the end of the bed only 12 channels but a good mix strange furry curtains not to everybodys taste but they do their job no light and very little noise gets through.The bathroom has a bath a sink toilet and wet room style shower with a large head we had dual aspect windows both with sea views the continental style brekkie was very good help yourself, cereals
pastries,toast ,fresh fruit ,juices yes the coffee is from a machine but again there is a good choice latte/cappachino etc you could also for £3.50 get a 5 item cooked breakfast which looked very good and i heard no complaints this could also be upgraded . I would probably give this an excellent on the rating bar but baring in mind there is no restuarant as such in the hotel i think the 4 bar rating is fair they do have some bar snacks please also read the hotel website before booking at this hotel as they are very honest in telling people they allow pets and do welcome hen & Stag party's. All this aside my wife and i are not youngsters but we had a very enjoyable stay and already enquired regarding another stay. Staff excellent beer prices for a hotel reasonable

Room Tip: The front corner rooms have dual aspect views both looking at the sea they are suite size although w...
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  • Stayed: May 2014, travelled as a couple
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Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

The hotel and room were immaculately clean. The price is excellent for the facilities and the continental breakfast is sufficient. Staff very helpful. The only downside was that one of our family is
fairly disabled and one lift was out of order. The second lift is very old fashioned and difficult to open/close.

One room had good views of the seafront, the second situated at the back of the building, and we were awakened by very noisy seagulls early in the morning.

Room Tip: Rooms with a sea view
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  • Stayed: May 2014, travelled with family
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Thank 492Helen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014 via mobile

Only good thing about this hotel is that continental breakfast was included, and even at that the coffee was from a machine. Bed was uncomfortable and broken. Pillow like a brick. Lack of hot water/pressure in shower. Toilet not flushing correctly. Psychedelic cookie monster curtains and bed. Do not stay here.

Stayed: May 2014, travelled with friends
2  Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Two night stay whilst visiting family. We took our dog on one of the nights as well, the staff are great. the room was perfect we stayed in a suite on the front so view was amazing - continental breakfast was just right - we can't fault this hotel for the price is brilliant

  • Stayed: March 2014, travelled as a couple
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Thank enty1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Citrus Hotel Eastbourne By by Compass Hospitality (Formerly The Big Sleep Eastbourne)

Address: King Edwards Parade | King Edwards Parade, Eastbourne BN21 4EB, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#12 On the Beach Hotel in Eastbourne
Price Range: £33 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citrus Hotel Eastbourne By by Compass Hospitality (Formerly The Big Sleep Eastbourne) 3*
Number of rooms: 50
Official Description (provided by the hotel):
A 50 bedroom designer limited service hotel on Eastbourne’s seafront, offering fantastic value for money, great sea views and exciting new horizons in interior design. The Citrus Hotel Eastbourne is beautifully located for both holidaymakers and business travellers alike. Families love the spacious family rooms and family studios. The hotel offers you free Wi-Fi thought all of our bedrooms and public areas. As with all UK hotels, we are a non-smoking hotel. Bed and Breakfast and Room Only rates are available as well as rates for Group Bookings. By contacting the hotel directly, we can offer you the cheapest rates available on the market. Choose between a continental or our Citrus full English Buffet Breakfast. All of our bedrooms are en-suite, some with wet areas and each has a flat-screen TV. Tea and Coffee making facilities, direct dial telephone as well as our complimentary Wi-Fi service. ... more   less 
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Also Known As:
Big Sleep Hotel

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