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“Interrupted!!” 4 of 5 bubbles
Review of Waterside Hotel

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Waterside Hotel
Ranked #29 of 42 Hotels in Eastbourne
Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
“Interrupted!!”
4 of 5 bubbles Reviewed 16 January 2012

Having spent an hour researching rooms on the internet, I discovered the Waterside Boutique Hotel with a 50% sale on rooms. For £75, we had a room equal to those of the big luxury hotels costing close to £200. Bargain!!
The service was excellent and all staff were really friendly. (arrived during a staff training session so literally ALL staff were present).
The room was a little chilly but once we relaxed in the bath, we soon warmed up.

The only downside was that during a "private moment", someone just walked into the room!
We laughed and I suspect the staff member was more embarrassed than we were.

I'd definitely go back to discover the other rooms, especially while there is 50% off.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank StephenArundel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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426 reviews from our community

Traveller rating
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    69
    31
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See reviews for
23
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 January 2012

I cannot recommend this hotel enough. The staff are lovely, the rooms perfect and if you splash out on a room with a view of the sea I guarantee you will return home from your break completely relaxed and refreshed. This hotel is, quite simply, the very best hotel in Eastbourne.

Room Tip: Definitely worth the extra to secure a room with a sea view !
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Virginia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 January 2012

We have often wondered what a spa break At the Waterside Hotel would entail and so we took advantage of the January offer.We had one of the Jacuzzi Rooms.
The wet room was amazing with quality towels.
The service was brilliant and informal.
We liked the late breakfast and you can be served breakfast in bed if you wish.
The Menu at the Restuarant was excellant ,try the seabass next time you visit..
Some more January Offers please

Room Tip: There is no lift to the Jacuzzi rooms and no light on the stairway
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maryrobinLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 January 2012

Having eaten at the restaurant before and thoroughly enjoyed it; we took advantage of the January offer and stayed two nights.

Our room was at the back of the hotel, so no sea view but it was clean and spacious with a very comfortable bed. We had dinner at the hotel which was extremely good and, as other reviews mention, the staff are very friendly and helpful. Breakfast was also very good and gave us a chance to admire the lovely sea view from the dining room.

It's well located for the town centre or a walk along the promenade. We will be returning.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ELondonGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 January 2012

This hotel is amazing! So comfortable and such good service. The staff are so fantastic - they can't do enough for you. The restaurant is superb - never before have I tasted such perfect flavour combinations - well worthy of the two rosettes! And to top it all - the Bath Butler service (they run you a bubble bath and decorate the room with candles and rose petals, and on the side is an inviting ice cold glass of champagne!!) is a touch of class! Well done Waterside - we will be back. Thank you

Room Tip: The Sunrise room has amazing seaview and sunrise view, very comfortable, with a big double bath and...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CockneyRebelEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 11 January 2012

This is the 2nd time we have spent New Years Eve in this hotel We think it is good value for money. The rooms are veryy clean and up to date with every amenity including fridge/mini bar, safe ( very good for leaving wallets and other valuables on New years eve|) The staff are brilliant and very attentive. Nothing is too much trouble. We look forward to next new Years Eve

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 6 January 2012

Mars star viewing suit:
We had a nice two night stay. It was spacious and clean, the room service good and location fabulous however.....we where concerned that 4 of the overhead light were broken this fr a boutique hotel was not up to standard, also we where dissointed that the free sat box was very cheap and a nightmare to use :/

We also found the single glazed widow noisy very draughty, we liked the sky light but the dirt made it hard to look through when the moon was bright, lastly the milk ration where inadequate for two very cold and wet people needing a cuppa.
The free cooked breakfast was average but we like it however on going out in the morning and returning seven hour later we where very annoyed to see our breakfast things unmoved, to make this worse it was in a prime dinning spot with a full view from the road.

On arrival I arranged the bath butler it was fantastic very good value top class bubbly in the bath and in our glasses :).

The room service was excellent they even put on special orders just for us, but £12 for two sanwitches was too much.

We really enjoyed our stay 8 out of 10 xxx we will be back xxx

Thanks dan and jo xx
O

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joanddanxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterside Hotel

Property: Waterside Hotel
Address: 11-12 Royal Parade, Eastbourne BN22 7AR, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Spa Suites
Hotel Style:
Ranked #29 of 42 Hotels in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Waterside Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
The Waterside is a waterfront hotel in Eastbourne with stunning sea views. All of our individually styled rooms afford you complete comfort, with our more extravagant suites offering a choice of Jacuzzi, sea view bathtub or an in-room telescope for late night star-gazing. Recently taken over by new owners and under new management. The hotel is going through constant refurbishment procedure to improve the facilities. Currently we offer very good bed and breakfast rates, bar with high quality products, and a spa room with one of Eastbourne's best therapists. In addition to that, we run a monthly Waterside Wine Club with wines from all around the world and a professional wine distributor to talk our guests through the history and making process of each wine. We like to promote culture and our outstanding local artists who's work can be seen at our monthly exhibitions, as well as unique paintings in our rooms that guests can buy should they wish to. ... more   less 
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Also Known As:
Waterside Hotel Eastbourne

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