Room appeared comfortable and clean - however, mattress was very hard, made my ribs ache. also pillows like rocks, had to ask for softer ones following night. Disappointed that little things were miissed such as complimentary body lotions, biscuits not replaced second day, no herbal tea option in room, water not replaced in fridge second day, vegetarian option at breakfast when requested - no option offered other than to take the meat off the full english breakfast - veg sausage provided second morning when they realised I was vegetarian. Also, luke warm baked beans - what a crime!
For the price we paid, I would expect a 'boutique' hotel to do better than this. However, staff were pleasant and friendy and tried to be accommodating.More
- Free Wifi