Groupon deal for two nights over May bank holiday (hotel honoured mistake as we shouldn't have been able to book a bank holiday Sat/Sat - thank you). Basic room on top floor with a limited view of the downs. Good fitness generator on 4th floor with no lift but not a problem. The room itself had a few niggles - steep steps up to bathroom, inability to segregate lights in toilet and shower, light coming in through sides of blinds and worst of all the pigeons cooing at the window from five am. Shower also needs a door, screen or curtain and the bed was not that comfortable. However, given that it is a bargain room and it was cheap with the groupon it was OK. I suspect other more expensive rooms would be better. The other nightmare problem was parking, or lack of it. We ended up driving round for thirty minutes and ended up in a side street back from the front and about 10 minutes from the hotel. Manageable with cases but would have been unamusing in the rain. They do have parking permits for a pound but first find your spot!!
The room and parking would have scored the place a two or three but I have given four stars for the exceptionally good and friendly service. All the staff were great and very approachable. The other good thing was breakfast. Cooked to order and very tasty. Toast was good seeded bread not the usual floor tiles and coffee plentiful (would have preferred a pot rather than cups). Breakfast was perhaps a little lacking with regard to some of the more expensive hotel buffets but we could not fault what we got.
All in all, considering the deal we had (£95 for two nights B&B with a complimentary bottle of Prosecco), it was good value. Room not so good but everything else made up for that. Probably wouldn't pay full price for that room but if you can get a deal, give it a go.
- Official Description (provided by the hotel):
- The Waterside is a waterfront hotel in Eastbourne with stunning sea views. All of our individually styled rooms afford you complete comfort, with our more extravagant suites offering a choice of Jacuzzi, sea view bathtub or an in-room telescope for late night star-gazing. Recently taken over by new owners and under new management. The hotel is going through constant refurbishment procedure to improve the facilities. Currently we offer very good bed and breakfast rates, bar with high quality products, and a spa room with one of Eastbourne's best therapists. In addition to that, we run a monthly Waterside Wine Club with wines from all around the world and a professional wine distributor to talk our guests through the history and making process of each wine. We like to promote culture and our outstanding local artists who's work can be seen at our monthly exhibitions, as well as unique paintings in our rooms that guests can buy should they wish to. ... more less
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- Also Known As:
- Waterside Hotel Eastbourne