I regularly visit this hotel through work and it's always been great. The breakfast is awesome and every room I've stayed in has been spacious and clean. The girl on reception who alsways does the bar and servces food is lovely :)
Great hotel! Friendly and really helpful staff who dealt with a lightling issue quicky and efficiently. The room itself was spotlessly clean, stylish and superbly located. Would recommend for a stay in Eastbourne!
The Waterside is a very friendly hotel, Joanna, Eva and Mark were very friendly and would go out of their way to assist with any questions or requirements. A big thank you from us both. Our room was lovely , clean and well maintained throughout our weeks stay. The breakfasts were very good.
We would recommend this hotel to anyone.
A Boutique Hotel, very nice location, close to the Pier and not too busy road. Nice surroundings, walking distance to good restaurants. Good recommendations from helpful staff. Room looked tired but was OK, nice and clean. No lift, and our room was on top floor, got help with the luggage though. The main problem was the lack of fire exits, staff told us to run down the stairs if there was a fire! Didn´t feel secure and we would not stay in that room again. Otherwise nothing to complain about, breakfast was OK.
We have just returned from a night in this hotel and having read the reviews before we booked I'm just glad that I took notice of the good reviews instead of the few bad ones. I always prefer to make my own mind up. I really couldn't find anything to moan about here. A few observations but no moans. We arrived for one night and had booked the last remaining room which was one of the basement rooms the room was a reasonable size very tastefully decorated with a lovely comfortable bed and the bathroom was to die for. The relaxing jacuzzi bath was a real treat and the double shower was lovely. This was a romantic treat for my very soon to be husband and he loved it as did I. The breakfast was lovely plenty of it too. The staff were pleasant and very welcoming and accommodating. The location of the hotel is great too and we took good advantage of the sun lounge whilst watching the local carnival parade We understand that the hotel is in the throws of being decorated but there was no disruption to our stay. I would have no hesitation in staying again and are recommending to our friends thank you for a lovely stay