On arrival we were disappointed with the attidude of the male receptionist who completely ignored us, didn't even say hello, will be with you in a minute or even smile at us but thankfully a lovely helpful and friendly lady came and dealt with us. We had room 312 which was spacious and had a lovely sea view, their was a water mark/stain on the ceiling but that didn't bother us. My husband and I were extremely surprised at the friendliness of the staff (except the male receptionist) at this hotel, the waitress/waiters, barstaff and cleaners all worked so hard and were polite and friendly all the time. I must mention Mark the entertainer who was amazing and Marc the barman who was very polite and friendly. The food was obviously done on a budget but very enjoyable and hot. We felt that our self drive, all inclusive weekend break was an absolute bargain and we really enjoyed ourselves even though we were one of the youngest couples at the hotel.
This is no fault of the hotel but we did find the people smoking outside the main doors of the hotel a problem as you had to walk through a smoky atmosphere to get in and out of the doors.
- Official Description (provided by the hotel):
- Boasting Grade 2 listing status, The Bay Burlington Hotel is a grand and impressive hotel, ideally situated on Eastbourne’s picturesque seafront. The hotel overlooks the spectacular Carpet Gardens and Victorian pier and is within comfortable walking distance of the town’s wide variety of shops and local theatres as well as the seafront. One of our largest hotels, the Burlington has 159 bedrooms including many with spectacular sea views and the opportunity to upgrade to a Superior or Premier room. The restaurant has been recently refurbished and there is also a well appointed bar and coffee lounge serving refreshments throughout the day. Located at the base of the beautiful South Downs, Eastbourne has enough to keep the most enthusiastic visitor busy with abundant history, numerous scenic castles and lots of places of interest to see. ... more less
- Reservation Options:
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- Also Known As:
- Burlington Hotel Eastbourne