We have had a drink in this hotel before and always thought that from the look of the downstairs bar area / reception/ restaurant it would be nice to stay here for a change as we visit Eastbourne a lot. The good points are -the breakfast (we ate out in the evenings so can't comment on the lunch /dinner meals) the outside seating area when the weather is good and the location. Unfortunately, there are some things that let it down and could do with changing / improving - a greeting when arriving with a smile would be nice, not just rushed info and immediate payment taken / customer service with a smile in the restaurant area, remove the bedspread and blanket (too old fashioned for my liking) and replace with a duvet (this would improve the smell of the room also as once we stripped these off the bed and aired under the window the "old" smell seemed a little better, we paid extra for a sea view room but it was a very cramped room. We were a little disappointed with our stay here and it is a shame that the modern feel downstairs has not been extended upstairs too, this would really make a difference. Also our room was not cleaned on the Saturday even though when we left to go out at about 11.45am I put the "please clean room " on the door handle outside. Would we stay here again? - no I don't think so which is a shame, as it could be very nice.
- Official Description (provided by the hotel):
- Eastbourne Riviera Hotel is a modern 37 bedroom hotel on Eastbourne's elegant seafront. The hotel is well known for its international cuisine, stylish design & friendly staff. ... more less
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